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Warlordgames Reviews 

700
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brilliant, well-made products, including high-quality models and books. The staff and service are frequently commended for being extremely helpful and going above and beyond to resolve issues. People appreciate the fast and efficient delivery, noting orders arrive quickly, are always well-packaged, and often include thoughtful freebies. However, some customers also noted issues with product accuracy or completeness. A few reviewers mentioned receiving incorrect or incomplete parts, such as missing bases or duplicate miniatures, or finding products were unfinished kits despite being pictured as complete.

What people talk about most

Product

People report positive experiences with products, frequently praising their quality and value. Customers... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and friendly service.... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and superb. Customers... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick arrival of their orders... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast turnaround and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The products are brilliant really well made. The one thing that really stands out with WARLORD games you can tell they have a core emphasis on excellent customer service. Weather my order be online, b... See more

Rated 5 out of 5 stars

We were at Tiger Day today, in bovington, and they had a stand inside the museum. There was 2 guys there and they were extremely helpful and patient, especially the guy who had experience in the artil... See more

Rated 5 out of 5 stars

Fantastic customer service. I'd purchased a box of highland clansmen from a local store, but wanted a few specific sculpts from the set that wasn't in the mix. Contacted Warlord games and they've help... See more

Rated 5 out of 5 stars

Great miniatures for a realistic price. Shipping is always handled carefully and within the expected times. The check out process is efficient, and when browsing the store, the tabs are easy to... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

700 reviews

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4.9

All reviews

(700)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

When i done the tour they allow you to…

When i done the tour they allow you to choose a special model, me being me, choose a model i saw, then realised another one would be better for my army, so i asked about it and said could i buy it, but due to policy i couldn't, so i just though ok my own fault then the customer service rep said did you do the tour so i said yes and he then said, well if you give me the model you got earlier i will exchange it for you for the other one, so i did, i thought that was great customer service.

April 26, 2025

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