Delivery needs to be quicker, prescription can only be issued max 6 days prior to running out. This leaves only a small window for processing and despatch of medication. Delivery by Royal Mail cannot... See more
Company replied
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Generally, the service is quick and efficient. Products was delivered timely and well packaged. The ONLY issue is the app does not allow you to change delivery address before an order us places. I cha... See more
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Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........ I saw the pharmacist re Blood pressure readings to be done at home She attached the... See more
Parcel came very well packed in bubble wrap, with NO damage. Order was spot on with only one item short of the full total which I am hoping will be refunded back to my account. parcel arrived well on... See more
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Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36K reviews
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Excellent Repeat Prescription Service
I’ve been consistently impressed with the service from Well Pharmacy. Their repeat prescription process is reliable, efficient and takes away the stress of managing regular medication. Prescriptions are processed promptly, communication is excellent, and I receive timely notifications when my medication is ready. The staff are always friendly, professional and happy to help with any queries. It’s reassuring to know I can rely on them to ensure my prescriptions are available when I need them. A first-class service that I would happily recommend. There has been one occasion that the items where not dispatched timely but Wells customer service team responded to my query and supported my efforts with my GP (apparently the electronic prescription was “lost” - regardless I was impressed that Wells supported my efforts to resolve)
July 10, 2026
You did not my 5mg Prednisolone at the…
You did not my 5mg Prednisolone at the time should been in with 2.5 Prednisolone tablets. It made quite ill only had the 2.5 mg tablets . Going down from 15 gm.
July 17, 2026
Very efficient service put my…
Very efficient service put my prescription in at drs and here within a few days very happy
July 20, 2026
Excellent all round service
Competitive pricing, swift delivery and excellent communication from order to delivery
July 20, 2026
Received all my orders and delivery as…
Received all my orders and delivery as was spot on with date. Impressed.
July 20, 2026
Fantastic service friendly staff and…
Fantastic service friendly staff and great support 🤗
July 16, 2026
Item received damaged
Item received damaged. Requested support on the day and replacement medication. No response. Poor service with support team
July 20, 2026
Always ready to help on line and have…
Always ready to help on line and have always sorted any issues out very quickly.
July 20, 2026
Great Service
Well has a nice, usable website. When items requiring approval are ordered, approval, dispatch and delivery are rapid.
July 20, 2026
Order on line and it arrives in the…
Order on line and it arrives in the post in a few days no problem
July 20, 2026
Excellent service re Blood pressure readings
Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........
I saw the pharmacist re Blood pressure readings to be done at home
She attached the machine and explained in detail the process, she was very thorough, had excellent skills in relation to people and communication and made me feel at ease
Would definitely recommend this chemists. and would certainly go back
July 24, 2026
Unprompted review
All the stuff are very will come and…
All the stuff are very will come and friendly and I love going to see them Carol woodcock
July 24, 2026
Unprompted review
Helpful continuity
Speaking with the same prescribing pharmacist each month is very reassuring and offers helpful continuity.
July 16, 2026
Always good customer service
July 24, 2026
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