Lovely counter staff Often a short wait Shop is silent, needs a bit of atmosphere A low radio station perhaps playing Melow Magic or similar soothing songs
Company replied
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Review summary
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A prompt & efficient taking-over of my prescription needs after the previous online pharmacy failed to source my preferred brand of amlodipine. Three cheers to Julie & her I.T. colleagues at Well for... See more
They try to get the prescription to you as quickly as possible. But end up waiting for my surgery to finalise the prescription. Wich delays delivery to me. So I have yo make sure I allow plenty... See more
Company replied
User friendly app. Great for ordering repeat prescriptions anytime anywhere and getting it delivered to your door. I'm over 60 so everything is free but before that I used a prepaid prescription.
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Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36K reviews
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Moved to Birtley and the pharmacy is…
Moved to Birtley and the pharmacy is right next to my GP. In the 2 months I’ve lived here, this pharmacy can’t seem to do anything right. From telling me my prescription is ready then getting there and it’s not, to being out of stock when saying they have it on the phone, this has to be the WORST, most unorganised pharmacy I’ve dealt with and I’ve lived in London for 11 years! As of today I plan to just change my pharmacy to an online on that delivers. Poor service provider
August 13, 2026
Unprompted review
Easy to order & receive my medication…
Easy to order & receive my medication in good time.
August 7, 2026
Rarely have any problems
Rarely have any problems, and they tend to be Royal Mail.
All good, the only issue I think would be easier to contact Well online.
And I'm confused about Well online and Well Pharmacy they dont seem to work together at all.
August 4, 2026
Efficient service
August 4, 2026
Quick efficient service!!
August 7, 2026
After a week requesting prescription I…
After a week requesting prescription I have not recieved them yet. I would have only given one star but I gave two stars as the the woman I called at helpdesk was friendly and helpful.
August 7, 2026
Really easy to order and delivered…
Really easy to order and delivered straight to the door ! Never had any problems with Well , saves so much time. Prescriptions can go straight from the doctor . Anything on repeat is super easy too . Would highly recommend !
August 7, 2026
Great price, excellent service
Second purchase as the price, service and delivery was so good first time. I buy the Sodium Chloride 5% eye drops for my dog as recommended by my vet. The brand I receive is fairly priced so I order 2 at a time which does not affect the amount I pay for postage. Great all round service and communication.
August 7, 2026
medication delivered on time as always
August 7, 2026
Service items delivered on time
August 7, 2026
I am missing one of my prescription…
I am missing one of my prescription medications from my order.
August 6, 2026
They send me exactly what I ask for
They send me exactly what I ask for, very quick and speedy service
August 3, 2026
Very happy with my purchase and it…
Very happy with my purchase and it arrived with in stated time. Will definitely consider Well Pharmacy for future purchases.
August 7, 2026
A reminder message was sent to reorder…
A reminder message was sent to reorder my prescription which I was going to do that day anyway.
Prescription obtained and medication dispensed and I was notified that the medication was on its way
Prompt delivery from Royal Mail
An excellent prompt service thank you
August 6, 2026
Would have given five stars but -
Would have given five stars but could only order one pack of the item I really wanted, so had to order something else not on my immediate requirement list to make the postage fee worth while. Very happy with the corn cushions, won't be using the UTI kit until I need it.
Delivery fast and efficient, minimum (but not zero) plastic in the packaging.
August 7, 2026
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