Had to get some meds for my father-in-law who is staying with us to recuperate from knee surgery. The staff could not be more helpful Jason the pharmacist even took time on busy morning to talk to me... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow I have had my medication delivered by Well Pharmacy for nearly 6 years. They're amazing. I always receive messages to remind me it's time to order my medication, They keep me updated of what... See more
This was my order prescription to be delivered using this provider. The delivery was scheduled for Friday but actually arrived on Thursday, which was ok but slightly worried that as this is a "sign... See more
Easy to order online, immediately receive an email from Well Pharmacy to say they have your order then they keep you updated telling you when the Dr. has approved it etc. Then they give you a day for... See more
Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36K reviews
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Brilliant pharmacy
Brilliant pharmacy who deliver my prescriptions quicker than expected. Always efficient and will contact if they encounter an issue and offer a solution. Great team
July 9, 2026
Unprompted review
All great ta
July 6, 2026
Website easy to use and fast delivery…
Website easy to use and fast delivery time, happy with their service
July 10, 2026
The email reminders by the assistant…
The email reminders by the assistant Ryan at the chemist is very helpful as I am very forgetful.
July 9, 2026
The staff at the Abbotsbury Pharmacy
The staff at the Abbotsbury Road are all lovely &helpful , I went to pick up my prescription and it had not come through from the doctor .
I was worried as I had been without my blood pressure tablets for a couple of days , and it was Friday 3rd July around 4pm and busy time
for them .
The Lady I spoke to said it’s not a problem we can dispense your prescription now .
Absolutely fantastic service ,all very kind & helpful as I have anxiety & PTSD so I need a friendly caring person which she certainly was
Thank you very much , so happy to have changed my pharmacy and come here💐🩷💯😊x
July 3, 2026
Unprompted review
I always order 14 day before I runout…
I always order 14 day before I runout and my order is always late u must be sending them by pigeon
July 9, 2026
Very helpful, professional, great service.
I went in this afternoon and was greeted very warmly by a lovely lady and when I asked for some advice/help, she said the pharmacist would help, A couple of minutes later, I was seen by the pharmacist and after a brief consultation and taking my details, she prescribed some antibiotics which I hope will kick in very soon.
I just want to thank both of the ladies there for their friendly, professional and very helpful manner. Great service. Thank you very much. Stephen
July 14, 2026
Unprompted review
Always deliver medication quickly and…
Always deliver medication quickly and free of cost.
May 11, 2026
No problems whatsoever.
July 6, 2026
They remind me to order my prescription…
They remind me to order my prescription and inform me of the process and when it will be delivered I would like to thank them all for their support thank you val Brooks
July 9, 2026
Quick and efficient direct to door…
Quick and efficient direct to door prescriptions - working well so far and recommended
July 6, 2026
Well that went well.
Easy to order. Kept informed on progress. Quick delivery. Tablet-tastic.
July 9, 2026
Contradictory emails yet again
July 8, 2026
May use AI-assist with repliesRead more
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My order has been delivered well for a…
My order has been delivered well for a few months , now its stopped my doctor says they can't talk to well pharmacy, and well pharmacy says its my doctors fault , I am left with no meds , not a good result
June 26, 2026
Unprompted review
Reply from Well Pharmacy
Hi David,
Thank you for taking the time to share your feedback with us. We are very sorry to hear about the difficulties you're experiencing with your medication supply and the communication breakdown between your doctor and the pharmacy. We understand how concerning it is to be without your essential medicines.
Your medication has been issued on a batch repeat prescription, this means that you do not need to place a new order request on your account as your GP has already signed off a batch of prescriptions which is stored on the NHS database.
We advise patients that if your next prescription does not download automatically 10 days before it is due then please send us a message from your account/send email to hello@well.co.uk and we will manually download the next one due.
We have provided this information in a previous email to you to help resolve the issue you have experienced.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
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