Great service, but the app lets it down for me! Can't change personal details without creating a new account. No gripes about the delivery service tho as the meds always arrive when asked for. 👍🏻
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With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
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They are excellent. They ring at the time confirmed , pleasent and helpful.
The new order comes the following day if ordered before 2pm.
I have never know a company so bad.
8 days to do one prescription and even then we had to ring them to find out what was happing. To be told Oh! we are about to start that one. And it does not end there. On collection we are told that they were still out standing an item. Returning to the Pharmacy 4 days later again to be told no we have not got it, we can get it from the supplier. Great they can not be bothered to advice us of the problem or even contact the GP to advice him of the problem or find an unlucrative.. And guess what the item is form..... Injecting insulin, oh nothing important only a persons life. One start, make that no stars they should be closed down.
Quick delivery and easy to order. A good price too.
First time used.Terrible experience.
1.medication not received.
2.contacted well online took about 20 mins for connecting.
3.advised to ring following day.
4.rang again advised pharmacy would be contacted.
5.rang again told medication would be re issued.
6.email advising reissue.
7.finally received part of order one week late.
8.rang again looking into it.
I needed my prescription more than a week ago, I tried to phone you several times to unlock my prescription to a different pharmacy and I could not get hold of anyone, I finally paid for the delivery and it took over a week.
Simply that my medication was delivered promptly and there was nothing missing from my order.
It's a stupid app I was left without vital medication for 4 days won't be using it again
Oak Hill Well Pharmacy staff remind me, contact my GP, prepare and deliver my meds on time. When collecting at the Pharmacy they have been great too. A grateful client.
Easy to order and reliable quick delivery. Tablets very effective and recommendable.
Easy to use and always have what I need. They do take a few days to despatch after the GP authorises the prescription, however, so order in plenty of time
Every order takes forever to arrive. From ordering to delivery is more than 2 weeks. Not helpful at all
Very poor communication. Not able to actually speak to a person which would have sorted the problem out in minutes rather than days. Incredibly slow at sending my regular repeat prescription. I am beginning to think this is not worth the hassle and that I need to rethink before I use Well again. Dry disappointed as I thought this was the most reliable and convenient way to get my prescription as I am a pensioner.
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