Wickes - Leeds Roundhay Reviews 

78
TrustScore 4.5 out of 5

4.4

363 Roundhay Road, Unit A, Leeds West Yorkshire, LS8 4BU, GB


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Rated 5 out of 5 stars

Went to the Wickes store at Leeds Roundhay and was met with the best members of staff, specifically Karl and Stephen. I was welcomed by Stephen who helped me get my list of items and Karl graciously a... See more

Company replied

Rated 5 out of 5 stars

My personal designer Simon at the Roundhay branch, was nothing short of amazing, he was very knowledgeable and helpful and designed the perfect kitchen and bathroom for me and my partner. He has conti... See more

Company replied

Rated 1 out of 5 stars

A very good service when buying and the set up of my £19,000 solar panels and batteries, but in March of this year I changed my broadband provider, my LuxCloud stopped working. After numerous phone c... See more

Company replied

Rated 5 out of 5 stars

Karl from the Leeds Roundhay store was extremely hopeful and made our experience effortless in Wickes. Really commendable service helped us from start to finish. Knowledgable around screws and what... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Leeds Roundhay

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 363 Roundhay Road, Unit A, Leeds, West Yorkshire, LS8 4BU, United Kingdom

  • +441132403524

4.4

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.4

All reviews

(78)

13,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Karl and Stephen are awesome!!!

Went to the Wickes store at Leeds Roundhay and was met with the best members of staff, specifically Karl and Stephen. I was welcomed by Stephen who helped me get my list of items and Karl graciously assisted me in getting them together and eventually into my car. They were kind, humerous and put me at ease. I was glad to have gone to this store.

August 8, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Hi, Vicky. Thank you for taking the time to share your review with us. We're really pleased to see that both Karl and Stephen were helpful and friendly during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Carl at the roundhay was very helpful…

Carl at the roundhay was very helpful in resolving issue

August 7, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Hey Tariq, thanks for your wonderful review, and I'm glad you enjoyed the service from Carl in our Leeds Roundhay store! - Dylan

Rated 5 out of 5 stars

Simon Lawson!!! Amazing

My personal designer Simon at the Roundhay branch, was nothing short of amazing, he was very knowledgeable and helpful and designed the perfect kitchen and bathroom for me and my partner. He has continued to give support right up to delivery and is always on hand should I ever need help or advice. Thank you Simon for giving us a no hassle experience!

April 16, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Hi Consumer, We are so pleased to hear about your positive experience and that your designer was amazing! It's wonderful that they were knowledgeable and helpful, creating the perfect kitchen and bathroom for you. We appreciate that they continued to provide support, ensuring a hassle-free experience. - Sean

Rated 5 out of 5 stars

Excellent customer service

Karl from the Leeds Roundhay store was extremely hopeful and made our experience effortless in Wickes. Really commendable service helped us from start to finish. Knowledgable around screws and what sizes to use. As a female this was a breathe of fresh air and we are really thankful.

Thank you Karl you have made our day

July 28, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

We're so pleased to hear about your positive experience and the excellent service you received. It's wonderful that Karl was so knowledgeable and helpful from start to finish. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

Top class service during our…

Top class service during our appointment designed just what we wanted even tho we have changed are mind on a couple things after the appointment but we got what we asked for, we will be going back and ordering kitchen once we are ready for it to be installed

July 19, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

We're so pleased to hear that you received top-class service during your appointment and that the design met your expectations. We look forward to helping you with your kitchen when you're ready for installation! -AK

Rated 5 out of 5 stars

Fantastic service Roundhay Road

I purchased a kitchen and the staff members were a great help, offering knowledge and design support at every step.

Particular thanks should go to Taylor who made the process easy and enjoyable, especially aa he always listened to ideas with patience and understanding. Even though the kitchen that I was purchasing was only small, I feel that Taylor provided the same exceptional service, that I imagine he offers to customers who are purchasing much higher value kitchens. His customer service skills, and design knowledge should be applauded
I have other kitchens to replace soon and will certainly be using Wickes again as a consequence of the fantastic care and customer service by both Taylor and his manager Justyna

July 11, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Hey Linda, thank you for your amazing review, and I'm glad you enjoyed the kitchen design experience from Taylor and Justyna in our Leeds Roundhay store. It makes us proud you're happy with the process and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great service by the Wickes Roundhay team!

Visited to sort our some wrong size timber sheets - popped in on a bank holiday Monday...team couldn't have been more helpful and upbeat. Particular credit to Karl the store manager who was entirely positive and sorted the exchange for me straight away. Great service by the Wickes Roundhay team!

May 4, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Hi Mike, we're so pleased to hear about your positive experience with us, especially on a Bank Holiday! It's wonderful that Karl was so helpful and upbeat. We especially appreciate your kind words about the excellent service received from the store manager. Thank you for your wonderful feedback! -LR

Rated 5 out of 5 stars

A heartfelt thank you Pam

I would like to say a heartfelt thank you to Pam, the Manager at Roundhay Wickes, for supporting our street’s 100th anniversary celebration by kindly donating flowers for our community display.

Her generosity helped me create a beautiful floral display that was admired by so many neighbours and visitors throughout the day. It was a wonderful gesture that showed real community spirit.

Thank you, Pam, for your kindness and support. It helped make our special celebration even more memorable.🙌

July 4, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

We are so pleased to hear about the wonderful impact our community support had on your street's celebration! It's fantastic that the donation helped create such a beautiful floral display that was admired by so many. We appreciate you highlighting the community spirit and kindness. - AB

Rated 5 out of 5 stars

Great Staff

Carl and team do an amazing job. Very friendly staff who are alway willing to help and make you feel welcome.

July 4, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Hi, Jack. Thank you for taking the time to share your experience with us. We're really happy to see that you're pleased with the service provided by Carl and the team. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Simon was very insightful and helped us…

Simon was very insightful and helped us with the design stage and was very up front with the pricing.
The store was well laid out and we we able to wander around and peruse the the kitchens and bathrooms that were on show.
The home visit went well, Simon arrived on time and made the necessary measurements.

June 5, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Hi Paul, we're delighted to hear about your positive experience with our design process and the helpfulness of Simon. It's wonderful that you found our store well organized and the home visit efficient. Thank you for your kind feedback! -LR

Rated 5 out of 5 stars

Simon was great to deal with we got…

Simon was great to deal with we got there without an appointment and squeezed us in and within 10/15 minutes he’d beaten B&Q’s quote for the exact same kitchen appliances sink everything by almost 2 grand and came out the very next day to measure up. Highly recommend the process up to this point has been smooth

June 14, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Thanks for taking the time to leave your 5-star review. We're so pleased to hear about your positive experience with Simon. It's wonderful that he could exceed your expectations and provide such a smooth process. We appreciate your high recommendation! - AB

Rated 5 out of 5 stars

Massive thanks to John!

Visited Roundhay store today as I had ordered 40 paving slabs and 8 bags of sand via Click and Collect which wasn’t the best idea I’ve ever had. We were absolutely delighted with the way we were treated by a member of staff John.
He loaded both mine and my father’s vehicles up with all the paving slabs and sand and was extremely considerate and helpful. He went above and beyond. He is a valuable asset to Wickes. Thank you John. Pippa and Eric.

June 13, 2026
Unprompted review
Wickes - Leeds Roundhay logo

Reply from Wickes - Leeds Roundhay

Hi there, we're so happy to hear John provided such exceptional assistance with your click and collect order. It's wonderful to know their help was greatly appreciated. Thank you for sharing this positive feedback! -LR

Rated 5 out of 5 stars

Dave was really polite!

Dave was really polite, Helpful and friendly I had to ask him a few questions which he was happy to assist me.
He made my visit easier with his knowledge

June 8, 2026
Unprompted review
Wickes - Leeds Roundhay logo

Reply from Wickes - Leeds Roundhay

HI Lisa, we are so glad our team member was polite, helpful, and friendly. Thank you for sharing your positive experience! -LG

Rated 5 out of 5 stars

Leeds Roundhay

Great help from Karl today whilst ordering a door in store.

June 1, 2026
Unprompted review
Wickes - Leeds Roundhay logo

Reply from Wickes - Leeds Roundhay

We are so glad Karl provided great help. Thank you for your kind words. -AK

Rated 5 out of 5 stars

Outstanding service by Jay

May 17, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

We're glad you enjoyed your experience and that Jay provided outstanding service. We appreciate your kind words. - Andrew

Rated 5 out of 5 stars

Huzair was amazing at helping us swap…

Huzair was amazing at helping us swap our internal doors. great guy, great help…👍👍👍👍

May 18, 2026
Unprompted review
Wickes - Leeds Roundhay logo

Reply from Wickes - Leeds Roundhay

Hi Daniel, We're so glad Huzair was such a great help with your doors! Thank you for your kind words. - Sean

Rated 1 out of 5 stars

A very good service when buying and the…

A very good service when buying and the set up of my £19,000 solar panels and batteries, but in March of this year I changed my broadband provider, my LuxCloud stopped working. After numerous phone calls I have been passed from pillar to post even given a number in London to ring, who then passed me back to Solar fast.
The after care service this company provides is none existent.

March 18, 2026
Unprompted review
Wickes - Leeds Roundhay logo

Reply from Wickes - Leeds Roundhay

Hey Jennifer, thank you for bringing this to our attention, and I'm really sorry to hear about your experience. If you can please reply to the private message I've sent you on Trustpilot we can certainly look into this for you. - Dylan

Rated 5 out of 5 stars

Adam at Leeds Roundhay gave me really…

Adam at Leeds Roundhay gave me really good service today. Very friendly and helpful. Thank you Adam.

May 15, 2026
Unprompted review
Wickes - Leeds Roundhay logo

Reply from Wickes - Leeds Roundhay

Thank you for your feedback! It's great to hear that Adam provided such friendly, helpful service. -AK

Rated 5 out of 5 stars

Karl & Dave were amazing in helping us…

Karl & Dave were amazing in helping us with bags of MoT type 1 and sand/cement, always been helpful to pick their brain on mini diy projects, quick and reliable staff at Roundhey branch

May 15, 2026
Unprompted review
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Reply from Wickes - Leeds Roundhay

Hi Oli, Thanks for taking the time leaving your review. We're so glad to hear our team at the Roundhey branch provided such helpful assistance with your DIY projects. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Pam was so helpful mixed paint the…

Pam was so helpful mixed paint the color we wanted ,

May 13, 2026
Unprompted review
Wickes - Leeds Roundhay logo

Reply from Wickes - Leeds Roundhay

Hi Daljit, we're happy to hear that our paint mixing service met your needs. Thank you for your positive feedback; we appreciate it. -LG

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