We were super pleased with our experience having Calum D. come in to measure our kitchen. He was prompt, respectful and did a very detailed job. He went out of his way to help us fix a cabinet door wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had an absolutely brilliant appointment with our design surveyor. We had L Barrington and he was super polite and friendly and answered any questions that we asked. He was thorough with his measuri... See more
Company replied
We ordered a Wren kitchen and at the final installation stage we found a couple of doors were damaged. We contacted Wren and Farhaaj ordered replacements. These were received quickly, well packed and... See more
Company replied
Having had to have my kitchen replaced due to cupboards changing colour. I was amazed how from start to finish my replacement was done. Staff fantastic with holiday dates on my part being taken into c... See more
Company replied
Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.3
Excellent
99K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Georgina Excellent Service
Georgina (C Urry) came to take measurements - Georgina was extremely helpful, professional and personable. Thank you so much for your help. Overall, really positive experience and excellent service.
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Dev,
We're so pleased to hear about your positive experience with our measuring service. It's wonderful that our team member was extremely helpful, professional, and personable. We appreciate you sharing your feedback!
Warm Regards,
Callum
Kitchen Survey
Had a kitchen survey done by P Dyche this morning, he arrived on time, was friendly, polite and answered all of our many questions. Really happy with this mornings appointment and looking forward to planning our new kitchen.
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Jennifer,
We're so pleased to hear about your positive experience with our kitchen survey. It's wonderful that our surveyor was punctual, friendly, polite, and answered all your questions. We're excited for you to plan your new kitchen!
Warm Regards,
Callum
Great job from Steven & Harvey
Great job from Steven & Harvey. Proficient delivery service
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Matt,
We appreciate your positive feedback! We are so glad our team members provided a proficient delivery service. Thank you for sharing your experience.
Warm Regards,
Callum
Abbi who came to measure up was a…
Abbi who came to measure up was a credit to her company.
Friendly courteous and professional.
Thank you
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Darren,
We're so pleased to hear about your positive experience and that our team member was friendly, courteous, and professional. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Ben and Andre
Ben and Andre were superb. This was redelivered due to the previous delivery team saying they could not get the worktops up the stairs. They delivered efficiently and effectively. So polite and thoughtful. Well done lads 🌟⭐️🌟
July 27, 2026
Unprompted review
Reply from Wren Kitchens
Hi Jackie,
We're so pleased to hear about the excellent service you received from our delivery team. It's wonderful that they were efficient, effective, polite, and thoughtful in getting your worktops delivered. Thank you for sharing your positive feedback!
Warm Regards,
Sam
Wren Kitchens
Good Experience
Danny the surveyor was on time
He was very helpful and talked through all the options with good advice
Took his time and was polite and friendly
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're so pleased to hear that your experience with our surveyor was positive and that you received helpful advice and a friendly service. Thank you for sharing your feedback!
Warm Regards,
Sam
Wren Kitchens
Robyn & Neil delivery service
Robyn & Neil have delivered our Wren order 49954477 this morning
Very considerate & professional in their delivery & customer service
A small item has been noted as missing from our order & they have explained the process of re delivery so hopefully all will work out well
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're so pleased to hear that your delivery experience was considerate and professional. We appreciate you letting us know about the missing item and are glad the re-delivery process was clearly explained. We hope everything works out well!
Warm Regards,
Sam
Wren Kitchens
Wren customer service
Contacted Wren with two requests which were actioned to my complete satisfaction .
The gentleman I spoke to could not have been more helpful and understanding.
5*+ service
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Leonard,
We are so pleased to hear about your positive experience. It's wonderful that our team member was helpful and understanding, and that your requests were actioned to your complete satisfaction.
Warm Regards,
Sam
Wren Kitchens
Kitchen measurment
Phoned in advanced, turned up on time and got on with task, no problems, nice fella.
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Derek,
We're delighted to hear about your positive experience! It's great to know our team member called in advance, was on time, and completed the task efficiently. Thank you for your kind words!
Warm Regards,
Callum
R marshall
Delivery on time. Very efficient and polite lads. As my property small they only dropped half kitchen off and will return with other half at a later date. Delivery person said it’s his duty of care to the customer not to block access in case of emergencies.
July 28, 2026
Unprompted review
Reply from Wren Kitchens
Hi Tracy,
We're so pleased to hear your delivery was on time and that our team was efficient and polite. We appreciate your understanding regarding the split delivery and are glad our team prioritized your safety and access.
Warm Regards,
Callum
Reply from Wren Kitchens
Hi,
We're so glad to hear that our professionalism and politeness made a positive impression. We truly appreciate your kind words.
Warm Regards,
Callum
Arrived on time did a excellent job…
Arrived on time did a excellent job and service
July 28, 2026
Unprompted review
Reply from Wren Kitchens
Hi Terry,
We appreciate your positive feedback and are delighted to hear that our service was excellent and punctual for you. Thank you for sharing your experience!
Warm Regards,
Sam
Wren Kitchens
Great support from day 1 designer…
Great support from day 1 designer Yussuf Mowlah Colchester thru to delivery - kept informed throughout, delivery of excellent kitchen, help with replacement doors and damaged sink sorted by Natasha in customer services. 10/10 thank you
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi John,
We're so pleased to hear about your excellent experience with our team from design through to delivery. It's wonderful that you were kept informed, received an excellent kitchen, and that our customer service team resolved issues promptly. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
M Rawlinson (Mike) was really friendly…
M Rawlinson (Mike) was really friendly and professional. He went through our measurements that we’d given in store. A credit to Wren, when someone is so polite coming into your home you know you’ve picked the right company.
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Laura,
We're so pleased to hear about your positive experience with our team member. It's wonderful that they were friendly and professional, and that you feel confident in choosing our company.
Warm Regards,
Sam
Wren Kitchens
Excellent service
Gentleman who came to measure the kitchen was very polite, friendly, professional and efficient. Was able to advise and answer questions asked
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Melissa,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was polite, friendly, professional, and efficient, and able to advise and answer your questions.
Warm Regards,
Sam
Wren Kitchens
Very friendly and did the job really…
Very friendly and did the job really quick and ask a lot of questions
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're so glad our team was friendly and completed the job quickly. We appreciate your positive feedback and are happy they asked thorough questions.
Warm Regards,
Sam
Wren Kitchens
Polite and friendly young man easy to…
Polite and friendly young man easy to talk to when I asked questions. Explain what he was doing.
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Angelina,
We're delighted to hear about your positive experience and that everything was clearly explained. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Just had a visit by G Newbery (Luton)
Just had a visit by G Newbery (Luton), he was lovely start to finish and was very easy talking to! Great service!
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were lovely and easy to talk to throughout their visit. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
5 Stars A smith
A Smith was fantastic, friendly and very professional. 5 stars an absolute pleasure!
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were fantastic, friendly, and very professional. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Polite, professional service
Polite, professional and kept updated with change to appointment time. Respectful and courteous service.
July 29, 2026
Unprompted review
Reply from Wren Kitchens
Hi Marlene,
We're delighted to hear about your positive experience with our team. It's wonderful to know that our service was polite, professional, and that you were kept updated regarding your appointment. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.