Ordered my kitchen, it was to be installed by an independent contractor. All went well, even when some damaged in transit panels were replaced. However, the gas hob was found to have a leak as soon as... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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Keith wooldridige from the survey team visited our home to measure for wardrobe. He was in time, respectful and efficient.
Saranga Perera recently conducted a survey at our residence. We found her to be polite, professional, helpful, and exceptionally kind, demonstrating a remarkable depth of knowledge. While the design phase has not yet commenced, we were thoroughly impressed with Saranga's performance and efficiency, and we believe she is deserving of commendation.
Michael the surveyor was very polite, courteous and knowledgeable. He took pride in what he was doing and explained things to me as he went along
B Bradley was very helpful and professional.
Great service from Keith Wooldridge
From the first day we stepped in store we never felt under pressure to buy a kitchen and the chap we met on the day now we know him well having bought our new kitchen from him chiwashira jokonya he was very helpful and gave us a no pressure feeling when we first started looking for our dream kitchen and must say he’s very professional nothing seams to much trouble and he made us feel at ease and now we can’t wait for our kitchen to be delivered
Thank you chiwashira
Tracey was very helpful and advise that the best way to resolve was make a video call and she managed to reorder faulty door and the missing shelf..
Thank you Tracey for all your help.
Our fitter turned up on time, explained what he was going to do, got on with it and cleaned up afterwards. Thank you.
Thank you Chris for our kitchen measure this morning.
No complaints what so ever.
Punctual friendly efficient and professional.
Home survey bu O.Firouzia phoned before arriving polite and quick
Paul Dyche was fantastic, came out exactly on time and did a great job!
C Parker from Wren instal team was polite and engaging. She worked quickly and without fuss and was able to answer any questions I had which was great because I had a 3 year old running around!
Dave was amazing, very helpful, answered any questions I had and made the experience very easy. Very good at his job and knowledgeable. Would definitely use Dave again. Service was amazing his interaction was respectful and happy.
S Jeffs was very friendly and professional
R Barkley did a quick second measurement check today.
Matt Perry came and measured up our kitchen and then Daniel Hardesty was the guy who designed our kitchen in the show room both first class on knowledge and customer services.
I had an excellent experience with T Moyo - the gentleman who came to measure up for a new kitchen. He arrived on time and he was polite and helpful and took notes of all our requirements. The measuring process was thorough and hopefully the next stage the design of the kitchen will be as good.
Gave me a text beforehand with a more specific eta. Was pleasant. Friendly. Explained what he was going to do and why and made me feel really at ease.
Thanks Andy. A Goss
Having purchased a kitchen through Wren a year ago, I am having problems dealing with their aftercare/warranty service. Constantly having to repeat myself endlessly and very time consuming. I've complained before about Wren and I'm having to complain again because nobody really wants to deal with any queries face on. The Wren approved workers clearly cut corners on the last day of the job resulting with an uneven floor and noisy floor tiles. One year on and it's just getting worse. I've contacted Wren numerous times under warranty period but it just seems to drag on waiting and then receiving a generic response days or weeks later. I really, really wish I didn't purchase a kitchen through Wren because nobody wants to deal with anything. They don't listen. They cut corners. They don't respond proactively. I shouldn't be doing their job for them chasing things up. They wanted me to complete a form to send off to the flooring supplier. Why? There's nothing wrong with the actual flooring product apart the fact Wren workers cut corners and decided not to level the floor prior to fitting. Really unhappy with service across all aspects. Not worth the money paid.
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