Wren Kitchens Reviews 

100,052
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 8,843 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and designers for their helpfulness, professionalism, and friendly attitude during home measurements and planning sessions. People also appreciate the smooth delivery process, noting that delivery teams are consistently polite, efficient, and careful with handling property. Furthermore, clients enjoy the clear communication and overall seamless journey from the initial showroom visit to completion. Some reviewers were not happy with product quality, reporting recurring issues like peeling laminate on exposed panels, chipped doors, and missing components. A few consumers additionally mentioned occasional difficulties with customer service support and getting these troublesome product problems resolved efficiently.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient customer service during... See more

Service

Reviewers mention positive feedback about service, noting that staff members are consistently punctual,... See more

Product

Reviewers highlight ambiguous aspects of product quality, with opinions sharply divided. Many consumers... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between exceptional support... See more

Delivery service

Clients share ambiguous opinions on delivery_service, reflecting a high level of disagreement regarding their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

P Ford measured our kitchen yesterday. He was able to see us earlier which was great. When he arrived he measured our space in a professional and efficient manner. He’s a friendly chap who seems to re... See more

Company replied

Rated 5 out of 5 stars

From the first time we walked into the showroom in Hemel Hempstead and met our salesman, Abu, until delivery of our kitchen and appliances we have had nothing but first class treatment from Wren. We o... See more

Company replied

Rated 5 out of 5 stars

Rebekah is a true master at her job She is efficient, kind and helpful throughout the entire process. Wren have been phenomenal and will look to replace other parts of the kitchen with your prod... See more

Company replied

Rated 5 out of 5 stars

It was wonderful having Mike McCarthy come out to do our measurements. He was very clear about what he was doing and even took additional measurements to make sure our design session was as well infor... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

100K reviews

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4.4

All reviews

(100,052)

8,635 reviews in the last 12 months

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Rated 5 out of 5 stars

A jolly delivery with smiles

From design to delivery the staff involved were always helpful and happy to advise. I was kept in the loop at every stage and knew what and when to expect things to happen. The delivery drivers were open to questions and very jolly. They took care when delivering and also said they had noticed a part that looked damaged. They took photos and told me how to report this, very helpful. I also got a large plan documenting how to install. Emails and links were also sent later that day. I would recommend Wren to anyone looking to renew their kitchen. The bedroom is next!

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Michael was very professional

Michael was very professional, texted in advance to advise on arrival time for my kitchen measurements and completed the job within the advised timeframe. An all round great experience. Thank you!

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Micheal was great

Micheal was great, throughout the visit, would definitely recommend. Shame I can’t give 10 stars!
Polite, friendly. Arrived on time.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

E Barkley was great

E Barkley was very nice, consider and polite.
Parking in the cul-de-sac where I live is difficult, he was very careful to park without annoying my neighbours.
He was delightful.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Lexi…

Excellent customer service from Lexi and Joseph
I would like to thank Lexi and Joseph for their excellent customer service in helping us resolve the issues with some missing and incorrect parts of our kitchen.
Lexi was very helpful in arranging the replacement items and providing clear information about the delivery. I also spoke with Joseph, who was extremely patient and helpful. He took the time to check the details carefully and even sent me a picture to confirm that the replacement Moss Green reeded panels were exactly what we needed for our kitchen island.
Both Lexi and Joseph were professional, friendly and genuinely helpful. Their support gave us confidence that the issues are now being properly resolved.
Thank you both for your great service — it is very much appreciated!

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience with Wren

Awesome experience with Wren. L Barrington was the man who was on point for doing our measurement today. He contacted us before he arrived to explain that he was on the way and gave us a rough ETA from his previous job. This worked great as we were able to ensure both the kids were entertained and the dog was put away in readiness for his arrival. He was really informative during his visit explaining the importance of the different measurements he took and how they would feed into the design process. Friendly and helpful customer service all the way through.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Communication has been clear

Communication has been clear, emails and text message reminders. J.Howes called before his visit to measure to give me an exact time of arrival. He was polite, friendly and respectful.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, friendly staff

Gary visited today to get some measurements for our kitchen that been redone soon! He was absolutely amazing! Really friendly chap, had a good chat and a good laugh! Asset to the company, massively

August 11, 2026
Unprompted review

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