Absolutely amazing! Very well organised. Good clear time and dates from Wren themselves. Mike (Rawlinson) gave us a heads up call prior to arrival was great! Meant that i could make sure the dog was i... See more
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We’ve had our Wren kitchen now for just over 8 years and it is still a lovely working kitchen and the hub of our home. But this 5 star rating is aimed at Wren’s aftercare, I cannot recommend them enou... See more
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Wanted to add on extras to match kitchen that I already purchased previous, told it was discontinued so called headquarters and spoke to a gentleman Samuel, what a guy absolutely 💯 best ever customer... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.3
Excellent
98K reviews
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Reply from Wren Kitchens
Hi Mark,
Thank you for your 5* review!
Warm Regards,
Sam
Wren Kitchens
replacement refrigerator
ordering a replacement refrigerator was so easy , i spoke to an extremely helpful and patient lady who helped me through a zoom call so she could see the damage herself , everything was sorted and new refrigerator booked out , i cannot thank her enough for her patience with me as i don't really have much experience with zoom calls and general technology
July 8, 2026
Unprompted review
Reply from Wren Kitchens
Hi Keith,
We're so pleased to hear that ordering a replacement refrigerator was easy for you. It's wonderful that our team could assist you through the video call and sort everything out efficiently. We appreciate your kind words.
Warm Regards,
Sam
Wren Kitchens
I am very pleased with the quality of…
I am very pleased with the quality of my units and worktops, the delivery process is excellent with full upfront information.
I did have a hiccup with one worktop but Crystal at head office sorted this out for me. Thank you Wren I will be recommending to others.
July 8, 2026
Unprompted review
Reply from Wren Kitchens
Hi Ann,
We're so pleased to hear you're happy with the quality of your units and worktops, and that the delivery process was excellent. We're also glad that the issue with one worktop was sorted out for you. Thank you for your recommendation!
Warm Regards,
Sam
Wren Kitchens
Lindsay was helpful and efficient
Lindsay was helpful and efficient. The process was easier than I had expected it to be.
July 8, 2026
Unprompted review
Reply from Wren Kitchens
Hi Suzanne,
We're delighted our team was helpful and efficient. We are so glad the process was easier than you expected. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Expectations way exceeded
Outstanding customer service. Made a warranty claim and the whole process was a joy, from detailing the issue, to the first response given by knowledgable and friendly representatives.
Samples were forwarded the next day and delivery of all replacement items made on time in full in two weeks from go ahead (alternative kitchen range and colour).
This all way exceeded my expectations and I congratulate Wren in developing an excellent back up to your extensive network of showrooms.
I rarely post or have ever had such cause to post such reviews but along with the above and promised a positive personal mention to Adam and Hannah in particular.
Thanks and well done!!!
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We are so pleased to hear that your warranty claim process was a joy and exceeded your expectations. It's wonderful that our team members were knowledgeable and friendly, and that your replacement items arrived on time. We appreciate your kind words and positive mention.
Warm Regards,
Sam
Wren Kitchens
Professional
Delivered on time. Very efficient with excellent communication .Went above and beyond to place our kitchen units in the space available. We’re happy and worked hard .
July 8, 2026
Unprompted review
Reply from Wren Kitchens
Good Morning,
We're so happy to hear about your positive experience with our team and the excellent communication. We appreciate your kind words about their efficiency and hard work!
Warm Regards,
Sam
Wren Kitchens
Smoothest Delivery Possible
Couldn’t fault the delivery team today. Everything we could ask for, on time, considerate, engaging and tidy (in how they left the items).
July 8, 2026
Unprompted review
Reply from Wren Kitchens
Hi Paul,
We are so pleased to hear about your positive experience with our delivery team. We appreciate your kind words regarding their punctuality, consideration, and tidiness.
Warm Regards,
Daniela
Wren Kitchens
Tia was absolutely ace
Tia was absolutely amazing from start to finish. In one meeting we ironed out exactly what was needed and she was so efficient. On purchase she was so knowledgeable and made everything seamless. Great amount of choice and options on how to pay. Thanks Tia
July 5, 2026
Unprompted review
Reply from Wren Kitchens
Hi Abigail,
We're so pleased to hear your experience was amazing from start to finish. It's wonderful that everything was ironed out efficiently and made seamless. Thank you for your positive feedback!
Warm Regards,
Callum
After speaking with Courtney everything…
After speaking with Courtney everything went smooth. Always kept me updated, quick to reply and sorted any issues straight away.
July 3, 2026
Unprompted review
Reply from Wren Kitchens
Good Morning,
We're so pleased to hear that everything went smoothly and that you were kept updated. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Evan is an amazing sales man and helped…
Evan is an amazing sales man and helped me build my dream room. He was very honest and offered his knowledge and advice, he made the experience very good and will be back with him for a kitchen.
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Caoimhe,
We're so pleased to hear our team member helped you create your dream room and provided excellent advice and knowledge. We appreciate your kind feedback and look forward to assisting you with your kitchen.
Warm Regards,
Sam
Wren Kitchens
Outstanding service from Jordan Wrens customer service
Outstanding service from Jordan – a credit to Wrens customer care!I contacted Wrens customer care today and spoke with a young man named Jordan. I was incredibly stressed, convinced that I had made a major mistake and caused a massive problem.Jordan was absolutely brilliant. He was extremely helpful, caring, and had a wonderfully calming manner. He completely sorted out the issues for me, made the entire process so much easier to understand, and immediately put my mind at ease. Jordan is an excellent, very pleasant young man and an absolute asset to the company. Thank you so much for the fantastic support
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Marblet,
We are delighted to hear about your positive experience with our customer care team. It's wonderful to know that our team member was helpful, caring, and had a calming manner, resolving your issues and putting your mind at ease. We appreciate your kind words and are glad to know you received fantastic support.
Warm Regards,
Sam
Wren Kitchens
I had an issue with parts not required
I had an issue with parts not required, which were still boxed and could not be used. After calling wren show rooms and the person who sold me the kitchen to no avail I contacted wren customer service who was a man named Kay he sorted out all my issues within 24 hours - thank you Kay and wren for a solid customer care service
July 6, 2026
Unprompted review
Reply from Wren Kitchens
Hi Jason,
We are so pleased to hear that our team member was able to resolve your issues quickly and efficiently. We appreciate your kind words about the solid customer care service provided. Thank you for your positive feedback.
Warm Regards,
Sam
Wren Kitchens
Delivery issue
Natasha was really helpful and kind. We had an issue with the delivery but she did everything she could to help us. Thank you, Natasha!
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Bianca,
We are so glad to hear that our team member was able to assist you effectively with your delivery issue. We appreciate you sharing your positive experience.
Warm Regards,
Sam
Wren Kitchens
Amazing Service
Very happy with BenW who helped me with waste collection issue. Lovely guy & very helpful. He will have a successful future. 🙏
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Hadi,
We're so happy to hear that our team member was helpful and provided great service with your waste collection. We appreciate you sharing your positive feedback!
Warm Regards,
Sam
Wren Kitchens
Had a couple of problems with missing…
Had a couple of problems with missing items and damaged items, all was resolved instantly thanks to Bailey she was professional helpful and polite Thankyou very much
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi,
We are so pleased to hear our colleague was professional, helpful, and polite in resolving the issues you experienced. We appreciate your kind words.
Warm Regards,
Callum
Great job.
The person who handled our case went out of his way to make sure that both of the issues we had were resolved and called us back to make sure we were happy and kept informed. Thanks Kay.
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Tim,
We're so pleased to hear our team member went above and beyond to ensure both of your issues were resolved and that you were kept informed and happy. Thank you for your kind words.
Warm Regards,
Sam
Wren Kitchens
I needed to order an additional item…
I needed to order an additional item for my kitchen and Jordan was extremely efficient and knowledgeable. Thank you.
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Caroline,
We're delighted to hear that you had such a positive experience. It's wonderful to know that our team member was efficient and knowledgeable in assisting you. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Richard was brilliant
Richard was brilliant. He was professional but also took the time to have a chat with me so I felt valued and listened to. He found a solution and explained everything to me so I knew exactly what to expect. Thanks Richard!
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Carrie,
We are so pleased to hear about your positive experience. It's wonderful that our team member was professional and took the time to make you feel valued and listened to. We appreciate your kind words.
Warm Regards,
Sam
Wren Kitchens
Sam was incredibly helpful and was…
Sam was incredibly helpful and was responding to an enquiry I had raised with customer services. Sam reimbursed us for an over order on Wrens part. Sam was very polite and helpful and asked if there was anything we needed. We’re very happy with the outcome.
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Julie,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were so polite and helpful in resolving your enquiry. Thank you for your kind words!
Warm Regards,
Callum
M Perry came to measure up for the…
M Perry came to measure up for the kitchen and was so lovely explained the process and made me feel really comfortable!!! He was amazing :))
July 7, 2026
Unprompted review
Reply from Wren Kitchens
Hi Lucy,
We are so glad our surveyor was lovely and explained the process, making you feel comfortable. We appreciate your kind words!
Warm Regards,
Daniela
Wren Kitchens
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