''Elodie'' Support was amazing, just a chill person wanting to help. Support took a bit cause we waited for the Tech boys or something. But they helped me and Elodie was always up to reply to my rando... See more
Company replied
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Always helpfull and kind support, working good with the laws of gambling from the goverment. Fast processes, good slots and wins not like countless other casinos here i feel u can actually win more th... See more
Company replied
I think Wunderino is a very reputable online casino. You always get help quickly with problems. You are always honest.Payouts always take place quite quickly. I can recommend Wunderino with a clear c... See more
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Worst casino ever i played. How u can put limit to my bet choice. I played gold blitz and gate of olympus maximum bet option is 1 euro. Also spin time is so slow. With all of these its a trash casino.... See more
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Company details
Written by the company
Wunderino.de ist ein lizenzierter Online-Slotanbieter mit einem umfangreichen Angebot an Spielen und Aktionen für Spielerinnen und Spieler in Deutschland. Unser Fokus liegt auf einem unterhaltsamen Spielerlebnis, klaren Prozessen und einem schnellen, hilfsbereiten Kundenservice. Wir arbeiten kontinuierlich daran, unsere Plattform, unser Spieleangebot und unsere Kommunikation weiterzuentwickeln. Dabei legen wir großen Wert auf Verantwortungsbewusstsein, Transparenz und Spielerschutz.
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4.0
Great
394 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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''Elodie'' Support was amazing
''Elodie'' Support was amazing, just a chill person wanting to help. Support took a bit cause we waited for the Tech boys or something. But they helped me and Elodie was always up to reply to my random questions lol. <3
June 19, 2026
Unprompted review
Reply from Wunderino
Vielen Dank für deine tolle Bewertung. Es freut uns sehr, dass du mit unserem Support zufrieden warst und Elodie dich während der Bearbeitung deines Anliegens so freundlich begleitet hat. Dein Lob geben wir sehr gerne an sie weiter.
Viele Grüße
Das Wunderino Team
All years perfect
All years perfect. I had my first issue woth a payment and the live chat helped me in 5minutes. Play safe guys
May 30, 2026
Unprompted review
Reply from Wunderino
Hello,
Thank you so much for your kind feedback! We’re really glad to hear that our live chat team was able to help you quickly and resolve your payment issue within minutes.
We truly appreciate your long-term trust and your recommendation to play safe.
Kind regards,
Wunderino Team
Very very good support and fast help
Very very good support and fast help
I very like to play on Wunderino
Thanks
May 29, 2026
Unprompted review
Reply from Wunderino
Hello,
Thank you very much for your wonderful review! We’re delighted to hear that you’re happy with our support team and the fast assistance you received.
It’s great to know that you enjoy playing at Wunderino. Thank you for your trust and support!
Kind regards,
Wunderino Team
Thank you Nele Lopez
Very helpful lady, Nele Lopez. She helped me close my account in a matter of 2 minutes and was very professional throughout that short time period. Thanks for the help!
May 25, 2026
Unprompted review
Reply from Wunderino
Vielen Dank für dein Feedback. Es freut uns sehr, dass dir Nele schnell und professionell weiterhelfen konnte und du mit dem Support zufrieden warst. Dein Lob geben wir gerne weiter.
Viele Grüße
Das Wunderino Team
Very fast support
Very fast, competent support—solution-oriented and polite. Thanks to Elodie from Wunderino Supportteam.
May 24, 2026
Unprompted review
Reply from Wunderino
Vielen Dank für deine tolle Bewertung. Es freut uns sehr, dass du mit dem schnellen und kompetenten Support zufrieden warst. Dein Lob an Elodie geben wir selbstverständlich gerne weiter.
Viele Grüße
Das Wunderino Team
Best Service
May 20, 2026
Unprompted review
Reply from Wunderino
Vielen Dank für deine tolle Bewertung. Es freut uns sehr, dass du mit unserem Service zufrieden bist.
Viele Grüße
Das Wunderino Team
Best support ever seen in Internet.
May 17, 2026
Unprompted review
Reply from Wunderino
Vielen Dank für deine großartige Bewertung. Es freut uns sehr, dass du mit unserem Support so zufrieden bist.
Viele Grüße
Das Wunderino Team
Great Service thanks to elodie
May 11, 2026
Unprompted review
Reply from Wunderino
Vielen Dank für dein positives Feedback. Es freut uns sehr, dass du mit dem Service von Elodie zufrieden warst. Dein Lob geben wir gerne weiter.
Viele Grüße
Das Wunderino Team
Reply from Wunderino
Vielen Dank für dein Feedback. Es freut uns sehr, dass Kimberly dir weiterhelfen konnte. Dein Lob geben wir gerne an sie weiter.
Viele Grüße
Das Wunderino Team
Super Kundenservice ( Nele Lopez)
April 13, 2026
Unprompted review
Reply from Wunderino
Vielen Dank für dein Feedback. Es freut uns sehr, dass du mit unserem Kundenservice und besonders mit Nele Lopez zufrieden bist. Dein Lob geben wir gerne weiter.
Viele Grüße
Das Wunderino Team
Thanks at nele lopez she helps in every…
Thanks at nele lopez she helps in every Situation and she is very friendly
March 14, 2026
Unprompted review
Reply from Wunderino
Thank you for your kind review. We’re glad to hear that Nele Lopez was able to help you in every situation and that you experienced her as friendly and supportive. We will gladly pass on your feedback to her.
Best regards,
The Wunderino Team
Nele Lopez done a great job helped me…
Nele Lopez done a great job helped me really quickly so yeah 5 stars
March 13, 2026
Unprompted review
Reply from Wunderino
Thank you for your great review! We’re happy to hear that Nele Lopez was able to help you quickly. We’ll gladly pass on your kind feedback to her.
Best regards,
The Wunderino Team
I got a Speed answer
I got a Speed answer. Nele Lopez seems very competent. Sorry for my english.
February 23, 2026
Unprompted review
Reply from Wunderino
Vielen Dank für dein Feedback! Und keine Sorge´Horst, hier sprechen wir alle Deutsch, aber wir helfen natürlich auch gerne auf Englisch weiter. Es freut uns sehr, dass dir Nele schnell und kompetent helfen konnte!
Viele Grüße
Das Wunderino Team
Reply from Wunderino
Hallo,
vielen Dank für dein tolles Feedback! 😊 Es freut uns sehr, dass du mit unserem Support zufrieden bist. Das Lob geben wir natürlich gerne an Nele weiter.
Schön, dass du dir die Zeit für eine Bewertung genommen hast!
Beste Grüße
Dein Wunderino Team
Always helpful support really fast…
Always helpful support really fast payout in a matter of minutes. Nele from the support in Germany is really helpful really all the girls there are helpful and nice. I can recommend really good site
January 25, 2026
Unprompted review
Reply from Wunderino
Thank you very much for your great feedback! We’re really happy to hear that you’re satisfied with our fast payouts and helpful support. We’ll gladly pass your kind words on to Nele and the whole support team. Thanks for the recommendation and enjoy your time with Wunderino!
Best regards,
The Wunderino Team
Elena
I had some problems with pay out and I got a really nice woman name Elena. She is really helpful and really kind!
She helped me to fix my problem!
Thank you Elena!🤗
January 15, 2026
Unprompted review
Reply from Wunderino
Thank you very much for your kind review!
We’re happy to hear that Elena was able to help you quickly and kindly with your payout issue. We’ll gladly pass your feedback on to her.
If you ever need further assistance, our support team is always here for you.
Best regards,
The Wunderino Team
Always helpfull and kind support
Always helpfull and kind support, working good with the laws of gambling from the goverment. Fast processes, good slots and wins not like countless other casinos here i feel u can actually win more then losing over a longer period of time.
January 6, 2026
Unprompted review
Reply from Wunderino
Thank you very much for your detailed and positive feedback. We are pleased to hear that you are satisfied with our support, our game selection and the overall processes at Wunderino. It is especially important to us to operate fully in line with German gambling laws and to provide a fair and secure platform for our players. All games on our site run through officially licensed and audited providers and are based on certified random mechanisms. We appreciate your trust and wish you continued enjoyment and good luck.
Best regards,
The Wunderino Team
Great Customer Service from Nele Lopez.
Great Customer Service from Nele Lopez.
She helped me very fast and was very kind.
Thank you very Much!
December 24, 2025
Unprompted review
Reply from Wunderino
Thank you very much for your feedback. We are happy to hear that Nele was able to help you quickly and kindly. We will gladly pass your praise on to her.
Best regards,
Your Wunderino Team
Very nice Coustomer Service had a…
Very nice Coustomer Service had a problem where i didnt get the Free spins and got awarded with another free spins for the problem
December 14, 2025
Unprompted review
Reply from Wunderino
Thank you for your kind review. We are happy to hear that our customer service could help you quickly and that the issue with the free spins was resolved to your satisfaction. Enjoy playing and have a great time with us.
Best regards,
Your Wunderino Team
The costumer Service is just awesome
October 26, 2025
Unprompted review
Reply from Wunderino
Thank you so much for your kind words. We're really happy to hear that you had a great experience with our customer service team. We always strive to provide fast, friendly, and helpful support to our players.
Wishing you continued fun and good luck at Wunderino!
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