Zazzle  Reviews 

29,078
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 4,633 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the quality of materials, noting that products like canvas prints and leggings are superb, and the artistry looks fantastic on various items. Reviewers appreciate the ease of designing and ordering, pointing out that the process is very user-friendly and the finished product matches expectations. However, some customers also noted difficulties with the delivery timeline, including instances where tracking showed only a label was created, and others experienced issues like arriving smushed or having minor imperfections. A small portion of people felt that specific items, such as business cards or puzzles, did not meet initial expectations, and some consumer journeys were complicated by difficulty in getting live support or excessive billing concerns.

What people talk about most

Product

People report positive experiences with product, noting that custom items and cards turn out beautiful and... See more

Quality

Consumers find quality to be positive, noting that products like tiles, invitations, and blankets exceeded... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the prompt shipping times and... See more

Order

Users describe positive interactions with order, noting that the ordering process is simple and easy to... See more

User experience

Reviewers highlight satisfaction with the user experience, emphasizing that the website is user-friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 2 prints that were not made correctly. The white space that I wanted left as a border was removed. The prints were beautiful, but just not what I ordered. I mentioned this in a review on the... See more

Rated 4 out of 5 stars

A little smaller than expected but not a big deal. Will still be a great birthday gift for a Les Mis fan. Delivered promptly.

Rated 4 out of 5 stars

I love my business cards. Quality is great! Just wish I could get them quicker. Delivery time could be better. Overall satisfied.

Rated 4 out of 5 stars

They do look decent, overall. A minor imperfection, with is unnoticeable to someone who didn’t design it. However, shipping was completely outrageous. $15 was the lowest option. For my business, I shi... See more


Company details

  1. #37 of 65 best companies in e-Commerce Service
  2. #45 of 90 best companies in Decoration and Interior Design Store
  3. #65 of 133 best companies in Online Marketplace
  4. #28 of 46 best companies in Printed Clothing Store

Written by the company

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.com/about/ask and select 'my order' from the dropdown menu.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.4

All reviews

(29,078)

3,411 reviews in the last 12 months

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customization

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Rated 4 out of 5 stars

Mostly "pros" but one "con"

The user interface and options for customization are fantastic! I feel like the prices and production/ shipping speed are really reasonable for custom print products. I only took off one star because, while I uploaded a high resolution png for my custom cards, the printing didn't turn out super crisp and the font is a little fuzzy. It's readable, but since these cards are for my business, I probably wouldn't order this particular product again. Based on the ordering, shipping and quality of image alignment, I would still order other items from Zazzle and I believe it's a trustworthy company.

August 5, 2025
Rated 5 out of 5 stars

Rookie designer

I ordered rehearsL dinner invitations and welco.e bag cards for my sons wedding. I wanted to match the wedding invitations as best as I could. I didn't see all the options I needed to customize the fonts and paper colors. The online designers who support customization are fabulous!

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

How I discovered Zazzle

What makes you experience great?

I was on google and i was trying to search for "bisexual fish 🐟 keychain" and I found this company called Zazzle, it's kind of like Etsy but you're in the competitor side if that makes sense

what does this company doing well?

They offered a bunch of options to customize certain items, Tailor to everyone's needs for an example: You can put a certain image on
a keychain, clothes and beverages Etc and it's not just images you can also put text. There's so much customization, you just have to download the app in the app store to find out

February 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Sample Wedding Card to review

There were many options to choose from and many customization options to enable me to create a sample to fit my taste. As soon as I confirm with my team, we will place the order for the final cards. The initial cost to create the sample card was not prohibitive. Thank you, Zazzle.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Good first experience

Good experience. This was the first time I ordered from Zazzle and it was very easy with a lot of customization options. I was also impressed with the speed the order was filled and shipping time.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect sign for Venmo Payment

My order was made perfectly and came packaged securely and earlier than expected. The customization was spot on! Thank you for your excellent work.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I came across this site looking for…

I came across this site looking for customized Christmas ornaments, and I can say I would recommend this site to anyone. Customizing my product was easy, and after receiving them, it is very accurate to what you see during customization. They offer great pricing as well as fast shipping. The ornaments do not feel cheap whats so ever.

December 15, 2024
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Rated 5 out of 5 stars

I needed cocktail napkins for a…

I needed cocktail napkins for a rehearsal wand a simple search too me to the Zazzle site. I found what I needed, customization was simple and order arrived within 7 days. And I love how they turned out!

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Website is user friendly

Website is user friendly, with excellent product customization abilities. I truly appreciate the ability to customize invitations by changing font styles, print sizes, and placements.
The ordering process went smoothly and delivery was relatively prompt, considering the customizations on the cards I ordered.
My only suggestion for improvement, would be to give a couple more extra envelopes, foreach cards order.

June 13, 2024
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Rated 5 out of 5 stars

Easy, speedy design

At the last minute, I wanted to have small "funeral" cards at my parents memorial. Zazzle's site made it very easy to design something. It was intuitive and offered the right amount of customization without being overly complicated. I paid for expedited shipping but probably didn't need to; shipping was fast. Quality was nice as well.

May 22, 2024

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