I ordered 2 prints that were not made correctly. The white space that I wanted left as a border was removed. The prints were beautiful, but just not what I ordered. I mentioned this in a review on the... See more
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Company details
- #37 of 65 best companies in e-Commerce Service
- #45 of 90 best companies in Decoration and Interior Design Store
- #65 of 133 best companies in Online Marketplace
- #28 of 46 best companies in Printed Clothing Store
Written by the company
*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.com/about/ask and select 'my order' from the dropdown menu.
Contact info
811 Sandhill Road, NV 89521, Reno, United States
- support@zazzle.com
- www.zazzle.com
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great company
Great selection and ease of customization. Very affordable prices and arrived super fast i was impressed.
Great choices for customization
Great choices for customization. The more detailed customized section is a little glitchy though.
Best customization available!
Best website in my opinion to create customized items, including pet memorials, photo albums, and so much more. The production time and arrival date exceeded my expectations. I'm so grateful for this website!
Customization on this site sux, but tie is fantastic. fast shipping
Learning how to make a custom tie on your website took way to long. And uploading your own image just doesn't work when making a tie. But whomever made the tie did a fantastic job and it arrived a week earlier than. Expected so that's fantastic. Great job whomever made the tie, crappy design website though.
The invitations turned out perfectly
The invitations turned out perfectly. The design tool was easy to use and made customization a snap. Couldn’t be happier with how they turned out!
Birthday Celebration Disappointment
I was disappointed in the customization of the order. The print is so small that it's barely visable. Also received 2 glasses that were broken.

Reply from Zazzle
Such a steal!
Quality of these invitations are amazing! Invitation came out exactly how it was pictured/advertised online. Couldn’t beat the price either, especially for the customization! Highly recommend!
I was impressed with the customization
I was impressed with the customization. His name was spelled correctly and it looked great. The card had a professional appearance.
Zazzel offers excellent products
Zazzel offers excellent products. Whenever I received a damaged item during the delivery they are always prompt in sending a replacement The design customization software is very easy to use. I AM a very happy Zazzle customer💖
Easy customization tool
Great quality invitation. Looks great and I'm proud to send them out. These are for my daughter's 5th birthday and she LOVES the.
Customization was quick and very easy. I was even able to change the words and customize everything about the invitation.
Love customization by Zazzle
Love Zazzle for beautiful, quality customized cards. 60th wedding anniversary card was greatly appreciated and framed!
My original order was wrong…
Thank you Ryan for the quick response. This type of customer service is what I'm used to from Zazzle.
My original order was wrong (customization error) so I had to do a return and reorder. Because of the first order being wrong I needed to do express deliver for the 2nd order so that I'd get them in time. I called customer service to see if they could offset the cost of the express deliver and they gave me a promotional code. I had already used a promotional code on my original order so I could not use the promotional code the customer service rep gave me. You are only allowed to use one promotional code. The customer service representative said there wasn't anything else she could do and told me there was nobody else I could talk to. She suggested I call back and see if I got someone else who may be able to help. I'd already spent close to 30 minutes on the call with her so I gave up and ended up paying an additional $24.00 on my replacement order for their mistake.

Reply from Zazzle
Fantastic, Zazzle!
Love, love, LOVE my wedding invitations!! Customization options were endless, I love the texture and thickness of the paper, and the colors were just as poppin’ as I’d hoped!
The only critique I have for Zazzle is that they expand their envelope options. I wanted the delivery to reflect the specialness of the occasion, and white just… doesn’t.
Like I said, AWESOME results for us! Great reviews from our guests (EVERYONE commented on how unique and beautiful the invites were). We’ll definitely be back for our next big shindig (especially if the envelope options expand!)!
~Elle, MO
Emilia was incredibly helpful…
Emilia was incredibly helpful and sincerely took the time to listen to my needs as a customer looking to explore options for a wedding invitation or invite bundle. She was kindly patient and, with intuitive guidance, she supported me in navigating the vast possibilities I hadn’t even realized were available on Zazzle; she also took the time to direct me through the process of utilizing the image customization options accessible to me to personalize the design and best coordinate with my floral and color scheme.
I’m looking forward to working with her next week to design and finalize a customized order of a wedding invite bundle!
Very disappointed
I loved the way the invitations came out while looking at them online but when I received them I was so disappointed with the quality of the paper and the font was entirely too small when it did not appear that way in the preview stage of customization. I definitely would not order again.

Reply from Zazzle
Excellent option for custom printing
Very happy with the quality of my customized postcards. Many customization options including adding a custom textbox. Pricing and fast shipping were also great.
Great service, slow turnaround time, expensive shipping
Easy to use, love the customization. Just wish the turnaround tike was quicker so i didnt have to pay a fortune in shipping to get my card on time.
Excellent
Excellent! Design looks exactly like it did on the web site. Shipping was exactly as promised (a little pricey for rush, but still reasonable for the total price). Extra credit as our designer was responsive and made a customization to our template. Will definitely work with Zazzle again!
Excellent Product + Service
Very happy with the sketchbooks and appreciate all the customization available.
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