Zazzle  Reviews 

Almost free shipping, a vast selection, high quality, low pricing, and customization make Zazzle hard to beat for greeting cards. Keep up the great work!

Great experience shopping with Zazzle!

The card was absolutely stunning!! The quality of the design, the paper and the print was amazing and my mother loved it!! I also really enjoyed the customization; was extremely easy to do. Thank you!

Excellent service! This is the first time we used Zazzle. Great experience from beginning to end - the design interface was easy to use with endless options for design customization. The cards were printed and shipped promptly, faster than we expected. Great quality. Really happy with what we got and would definitely recommend them.

I am thrilled with the invitations I ordered for my daughter's bridal shower. I was a little worried about ordering invitations online because of course, you can't feel the quality of the paper. But the weight of the card is perfect! Not flimsy and not too thick. It's elegant, customization is super easy, and the invitations and return-address envelopes came very quickly. I would highly recommend zazzle.com as well as the printer. Love!

Website is very easy to navigate and incorporate customization. Product arrived before estimated delivery when I ordered. Very happy with the quality!

The products I received were perfect in every way - customization was awesome...quality was exceptional and delivery time was great!

One of the best POD sites around. I have ordered several times from them and the products were both high quality and on time (and the customization options amazing). I got a refund, no questions asked, for a mug that arrived chipped. I understand that they struggled with delivery times and customer service during the quarantine, but that is to be expected.

I love their products! They are my go to for customization

I ordered baby shower invitations and was happy to have an email stating that they had been delivered a day earlier than was expected. Get the mail, open the package and the only things included were the plain white envelopes. The receipt/order page was there, along with 40 empty envelopes and no invitations. I emailed them about it with pictures attached and got a rapid response stating I will be refunded, which is great, but I don’t have the invitations for my baby shower coming in a little over two weeks. I’m really disappointed that I don’t have these exact invitations and now I have to find an alternative to these in a hurry. I like the customization and designs Zazzle has, but this has left me feeling really disappointed and just really sad that I don’t have the product I was expecting and that they would allow orders of invites to be sent with no invites at all.

Edit: I put four stars since they reached out and replaced my order. It came three days after original order was supposed to arrive, so the timing was good. The invitations look just like online and the quality is also good. Would have liked to have them with the original package to save me some stress, but at least they fixed the mistake.

I have been ordering my Christmas cards from zazzle for several years because of the ease of customization and quick shipping. Unfortunately this last order placed in December 11 has not been delivered and it is now December 26. However, excellent customer service immediately sprang into action and provided me with a couple of options to receive a full refund or zazzle credit in addition to bypassing the need to return my order should it arrive.

Very easy customization. Quick delivery. Great quality product.

Updated:
After dealing with a few customer service people, I was contacted by a very helpful person who solved the problem. They rush ordered the cards and I had them on my doorstep in a few days. They did make things right, but it took a lot of phone calls to get there.

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Horrible customer service!! I ordered Save the Date cards and there was a customization error, but it was the fault of the website, not my own oversight. When I was customizing the card the preview kept showing the date with a typo and I kept trying to update it to have no typo. It was a few minutes of trying to update the date and the website preview continuing to show the typo. Finally, the preview showed the proper date with no typo. So I double-checked everything to ensure no other typos, and added it to the cart and checked out. Then, when I received my cards yesterday, I saw they were printed with the typo. I called customer service hoping to get a rush order to get the cards in the mail asap. And I was told all they could do was issue a refund for the order, but they couldn't add a rush order at all. So I had to re-order from the beginning and now the cards now won't be here for another 12 days!! I think they thought I was making up the website glitch story. So, I wouldn't order from them again. Try one of the other websites who do the same thing. Zazzle totally brushed me off and didn't solve the problem at all. Super disappointed and over them.

Zazzle continues to be the most versatile and customer-friendly customization shop on the internet.

Great quality product, invitation style and order processing is very nice. Very user friendly for customization of the invitation and nice design choices! Will definitely use Zazzle again and recommend to friends!

Zazzle is not green, their customer service was not at all helpful to me and their shipping cost was outrageous.

I ordered two cards. They came and they are GREAT. BUT 2 birthday cards cost $13 shipping! OUTRAGEOUS. Originally it was about $10 (still outrageous) but it was going to be late. So I paid $3.99 extra and it got here EARLIER than it said it would with the $10 shipping; so I didn't need to upgrade the shipping. When I asked customer service why the shipping cost was so high, they wrote back and said to ask the shipper. NOT HELPFUL.
When the cards arrived, the package included a lot of extra, unnecessary pieces of paper, mostly ads. NOT GREEN.

Zazzle has good stuff and great customization options. But I'm not shopping there again unless my back is against the wall. I just didn't like their attitude, which left a bad taste in my mouth.

I was shopping for 15 shirts for a corporate team event and so found the entire process simple from ordering to customization. The products arrived and were accurate to what was represented online. I did experience an issue with about 10 shirts as they were printed on the wrong shirt (3/4 sleeve vs tee). I took a photo and uploaded to the site and received an immediate response from customer service. Thank you SO MUCH for making this a painless correction and for reprinting so quickly at no additional cost. Definitely appreciate the immediate follow up and friendly customer service. Will order again!

Blanca was truly a Customer Service hero! I'm a senior citizen who was trying to do customization on a business card template on a cell phone. I called Blanca and she really rescued me. She spent so much time getting it to look just right. Her beautiful personality & positive attitude got this urgent job done. She also offered advice on the other template I had in my cart and made it even better. All of this for such a small price was amazing. Thank you so very much Blanca and Zazzle.

I love all of the items that I have bought from Zazzle. The quality is always good and I love the customization..

I had ordered a somewhat customized tote bag and since a friend had heard good things about Zazzle, I decided to try it and even signed up for a free trial to Zazzle Black as I saw myself ordering more customized products in the next few months. However, I still ended up paying for shipping. Plus, the entire time I had been waiting for the final price (shipping deducted) to show before I placed the order but it just went through. When I had accessed my account through the email I received regarding Zazzle Black, I accidentally placed another order when I tried to see if the free trial would work (thankfully I managed to cancel that order.) I don't think I will doing anymore business with Zazzle once I receive this order which is so sad because their selection and customization element is great. And now reading these reviews regarding shipping delays, I am already anticipating having to look into other venues to find and create the gifts I had in mind.