Zazzle  Reviews 

Vast selection of invitations with available customization. Orders are filled quickly. I ordered my daughter in law's bridal shower & now her baby shower invitations from Zazzle & was satisfied both times. I guess the next order will be birth announcements.

I ordered 6 customized shirts for my sister and her family for their vacation to Disney. I received them and they were all extremely well done. The color was sharp and the design and customization was perfect. The price for these shirts was very reasonable. I would definitely recommend Zazzle to anyone who wants to find the perfect gift. They are a very large variety of gifts for any age and many of them are customizable.

Zazzle's high-quality products--wedding invitation, in this particular case--ease of customization and placing an order, plus their excellent customer service are outstanding.

Zazzle has a customer friendly website and easy to use customization tools. Their products are high quality. I especially like the quality of the printing and ink. They make it easy to put an image on a product by making it clear if you are using the right size, etc. Their products always arrive very well packed with fast delivery.

High quality items with nice customization options. Expedited shipping was expensive, but I did receive the items in the time I needed.

I had been trying for 3 days to order a custom birthday card for my Grandson without success. This morning I spoke with Carmen who patiently asked me about, and listened to my frustration and problem. She has excellent product and process knowledge that she used brilliantly (no ego envolved) to improve my desired customization and end result! This was the most superior shopping experience I have had in several years. I will shop often with you because of Carmen!!! Please recognize and thank her.

Glen Simmons
206-390-7272

I was extremely pleased with my experience with Zazzle. The wedding shower invitations I ordered were the most beautiful I've ever seen and the selection to choose from was amazing! Customization was easy and quick. Everyone I sent one too found them to be the most beautiful they'd ever seen as well! Quick order and receipt process as well. Received in under a week! Great experience!

The choices of product were great and creating my own customization was so easy. I had a question and Ivan was quick to respond and take excellent care of my needs!

After waiting almost 20 minutes, your customer services support representative is probably one of the best that I have ever had the pleasure of working with. After spending over an hour last night trying to customize mugs, only to receive a confirmation and have to cancel the order twice, I couldn't get the customization to save, your representative was so kind in walking me through the process, stayed on the line while I purchased it and checked out, and then offered me a discount for the inconvenience and offered to expedite my order in time for Christmas. I have ordered a lot on line this year, and this by far was the best customer experience ever! I purchase items from Zazzle, but after this customer experience, I plan on coming here more often to get that special customized gift. So, thank you so much. Happy Holidays,

Website and customization is splendid and fantasticly variated. So overall experience with the actual webpage is top notch. However, when I pay for a service that says you can expect between 8-14 days of delivery, I expect my product within these days. Here Zazzle or who ever is fault of this has not met the expectations and I have been waiting for more than 14 days. So minus points to Zazzle in terms of delivery service.

I called customer support while I was on the road after receiving an email that my item had shipped but had shipped to the wrong address. Padraig answered my call, listened to me and the asked me to hold while he tried to contact the shipping department (it was the end of the day). He was able to leave a message for them and came back to the line with me quickly so that I did not stay on hold, explained exactly what he was going to do - email me with a follow up immediately, and then follow up again in the morning. He explained that my order may not arrive as quickly as initially expected, but I was ok with that as long as it shipped to the proper address. He followed though with both of these follow ups - again, explaining what he had been able to accomplish. To my delight and surprise, my order arrived at my house before I did and looks absolutely beautiful! I am amazed at the responsiveness and follow through (especially at the end of the day). Will definitely return to Zazzle for my customization needs!!!

I absolutely LOVE the quality of zazzle products. I have customized t-shirts, postcards, and cards. I highly recommend signing up for z-black to save on shipping, you can sign up on the checkout page and get a free trial. Besides that, you will be all set using the easy customization tools you can be sure that your product will exceed expectations. Gosh, I sound like an advertisement! I just love this company.

I ordered both my wedding invitations and programs through Zazzle and I they made the customization and ordering process very easy. The quality is good and the price is better than some other sites. I believe they offer promotions or you can purchase through groupon as well. Their customer service is particularly good if you have any questions or concerns. Give the site a browse :)

My wife and I wish to let everyone know about the wonderful experiences we had with Zazzle's customer service. First, let me say that regardless of the representative that answers the phone, you will be connected to a courteous individual who will do what ever they can to help. However, if you are very fortunate, you will get Michelle or Orla on the line. They are not only sweet, but so capable of doing most things, and always with a warm, helpful personalty. We did a lot of customization for our Invitation and envelopes, and we would not have been able to do it without these two, especially Michelle. You will not be disappointed with this company.

I have always had great support when I have worked with Zazzle.. however, Danielle went over and above when we spoke this evening!

My client placed a large order of customized mugs and when I called for assistance in navigating the customization part of the site.. Danielle offered to step in and take over. She customized all 37 mugs differently, per my client's instructions, and stayed with me the entire time.

Danielle did everything from greet me with a very warm, professional voice.. all the way through taking a credit card number. She was amazing!!!

Danielle is exactly who you want to represent Zazzle.. and one of the main reasons I will continue to come back!!

Thank you, Danielle!!!!
Karen

I ordered 3 shirts on December 5. They were shirts pictured on the website with no customization whatsoever. The order information I received said they would arrive by Dec. 14. It is now Dec. 23 and there are no shirts and the email I sent days ago to customer service has gone unanswered.
I feel terrible having no gifts for my coworkers in Orthopedic Surgery. This was a very disappointing experience.

I am trying to put together gifts for new additions to our family. I tried to customize the binder on the phone app and quickly found that I could not alter the text. William answered my call and all of my questions. Because of his endless patience, enormous knowledge about customization functions, and friendly demeanor, I was able to correctly customize the binder on my computer. I know this time of year can be difficult for customer service reps, and I want Zazzle to know that they are very lucky to have an employee like William. I cannot wait for the binder!!

From a very appreciative customer,

Daniel

I ordered a mug from Zazzle - (no customization at all) just a simple mug on November 23/16 and it is still not here on December 19/16. I live in Canada and it said shipping would be 5-12 days standard but still nothing. So now they have my money but I have no product to show for it. I tried contacting customer service but there is no working number/no contact us on their website that I could find. If you can buy products elsewhere I would do it

After messing up my first order and trying to return the item, Amanda went above and beyond in ensuring that not only was my customization correct, but that it would arrive in time for me to send it out as a gift. My initial frustration changed to relief and elation when the product arrived when Amanda said it would and exactly how I customized it.

I needed Wedding Rehearsal Dinner Invitations and the Bride had recommended this site after using it for her invitations. I found an excellent selection of designs and easy, though limited, customization of the wording. (I would find a design I liked, but could not change the order of the wording or the font style or size.) But with so many choices I did find a design, wording and look that I liked and was very pleased with the results. The only fault, and its minor: I wish that the wording that was in pastel colors had been a little darker.
Printing and shipping time was exceptional. Knowing that Zazzle was in California I wasn't sure how quickly my order would arrive, but with regional fulfillment centers I received my order faster than many letters that I mail arrive.
I would recommend Zazzle without hesitation, and am looking forward to another opportunity to use their services.