Zoho Reviews 

Software is handy and easy to use but I cannot login anymore, the system is pushing me a notification to my phone I am not receiving, I am the owner of this account and I cannot even sing in. I tried email. biometrics and either One Auth app and Soho seems to be poorly developed. we are going to look for other options. not to mention the customer services is absent

We use Zoho Social to manage our brand’s social media accounts from one place. It helps us schedule and publish posts, monitor audience engagement, respond to comments and messages, and analyze performance across different platforms. We mainly use it to promote our products, maintain a consistent posting schedule, and understand which content works best for our audience.

Zoho Sign. Its a trap. Want to use a free account? 'DEMO PURPOSES ONLY' written on your legal agreement - this voids all legal protection of the document you're putting your trust in.

... Want to sign up for a paid plan in order to use their SMS verification feature? Sure... OH WAIT, you need to purchase SMS credits with a minimum starting purchase amount of $50!!!!

RIP OFF.

Now 24 hours later, I finally been able to jury rig the settings because they continue to provide me with inaccurate settings. They’ve sent me multiple emails throughout the night none of which are correct stating they are fixing the problem, but the problem is not fixed. all information is conflicting. All information is incomplete and inaccurate. I am now 24 hours without functional email as a result of their incompetence and they are asking for more information as a result of this review a small business like mine without email for 24 hours is ridiculous and the fact that it is cost me the amount of time that it has and here it is 5:43 in the morning and I am still dealing with email issues because the information they are providing is false

Zoho is clearly incapable of setting up Apple mail. I am now 14 hours since migrating my mail cannot send or receive emails lost an entire day of work and business emails as a result receive a phone call at 8 PM from one of the most abusive and condescending tech-support people in my life who kept me on the phone for 20 minutes, talking over me, interrupting me and not permitting me to speak and clarify that all the information they provided to me conflicted with other information on their website their mail settings are incorrect on their website as well as coming from tech-support at no point in time did anybody ask me what operating system what web browser or what device I was using creating an issue whereas they assumed I was on a PC and were telling me to locate things that were not available or in the same locations as their assumption that I was on a PC despite asking numerous times if anybody was Apple specific I was denied any response. This whole debacle has cost me about $4000 in time and I’m not even near done I thought Godaddy was bad but Zoho, despite being able to get somebody on the phone, they are impossible to deal with and have not even attempted to resolve their issues.

Zoho has been a great experience so far. The platform is easy to use, reliable, and offers a wide range of useful tools for managing business activities. The user experience is smooth, and the customer support and communication are helpful. Overall, Zoho makes it easier to manage work efficiently from one place.

We are completely blocked from filing our company accounts through Zoho Books. This has been going on for nearly two months due to an "unauthorised" error during the submission process. Despite raising this issue repeatedly, Zoho's support team has been entirely unable to diagnose or resolve the issue.

To make matters worse, they refuse to provide access to the raw XML payload required by Companies House, which prevents us or Companies House support from troubleshooting the submission payload directly. Because of this prolonged technical failure and refusal to assist with basic diagnostic data, we missed our statutory filing deadline and are now facing penalties.

If you operate a UK company and rely on seamless, time-sensitive compliance filings with Companies House, avoid Zoho Books. Their support lacks the urgency and technical transparency needed when critical regulatory deadlines are on the line.
COH2237295X

Update 14/09/26 To add insult to injury, Zoho is now telling us that the problem is solved and the accounts filed. The reason why the accounts are filed, is simply that we had to resort to filing paper copies with the Revenue, to avoid being fined. We've asked for a full refund of their fees from Zoho.

Zoho no longer listens to their customers. They are aware of improvements that they need to make but 2 years later, no improvement. We have been forced to leave Zoho as they are not taking us seriously.

Zoho Social is great to autopublish on social media. It´s great, give it a try!!!

Zoho Social is a user-friendly social media management tool that makes scheduling, publishing, and monitoring content simple. The interface is clean, and the analytics provide useful insights into post performance. It’s especially convenient for businesses already using other Zoho products. Overall, it’s a reliable and affordable solution for managing social media efficiently.

Zoho Social is best for socialmedia handling with necessary statics Good user Experiance.

Zoho Social has been a useful tool for managing and scheduling content across multiple social media platforms from one place. I especially like the scheduling functionality and the ability to organize upcoming posts without having to manage each social channel separately.

The interface is fairly easy to navigate, and once everything is set up, it saves a significant amount of time compared with posting manually. The reporting and monitoring features are also helpful for keeping track of engagement and understanding how content is performing.

Overall, Zoho Social is a solid option for businesses or individuals who want a centralized and practical way to manage their social media activity.

We have been using Zoho Social to manage our social media activities, and our overall experience has been very positive. The platform makes it easy to schedule posts, monitor engagement, and manage multiple social media channels from a single interface.

What we appreciate most is its ease of use, reliability, and comprehensive set of features. Zoho Social helps our team stay organized and maintain a consistent presence across social media platforms. The reporting and analytics capabilities also provide valuable insights that help improve our content strategy.

Customer support has been responsive and helpful whenever assistance was needed. Combined with competitive pricing, Zoho Social offers excellent value for businesses looking for an efficient social media management solution.

Overall, we highly recommend Zoho Social to organizations seeking a reliable, user-friendly, and scalable platform for managing their social media presence.

I've been using Zoho for years now and it's like having a marketing assistant. I take one day a month to schedule all of my posts and don't have to think about it for 30 days. Well worth the money!

I have been using Zoho Social to schedule my X and Instagram posts and it has been amazing experience so far. I would 100% suiggest you to use it.

Zoho has been great in making my work easy as a communications expert.

Service support is pathetic, we get routine automated replies without resolution. We are experiencing bank feeds problem (HDFC Bank and Yodlee service provider) on and off. And a zoho support junior person calls everytime and asks a different requirement.

my experience is such a wanderful because i have using since 2024

It has great features for analytics and lots of capability to be a great social media manager.