Zoho Reviews 5,893

We’ve had a great experience using Zoho Social. It has helped us stay organised, schedule posts in advance, and manage all our social media accounts from one simple dashboard.

The analytics tools give us clear insights into what works best, and the collaboration features make it easy for our team to review and approve content. Since using Zoho Social, our posting has become more consistent and our engagement has improved.

Overall, it’s a reliable and efficient tool for managing social media professionally.

Zoho Social is a powerful and user-friendly social media management platform that helps businesses streamline their online presence efficiently. It offers an intuitive dashboard that makes scheduling, monitoring, and analyzing social media performance simple and organized.

One of the strongest features of Zoho Social is its smart scheduling system, which allows users to post content at optimal times based on audience engagement insights. The platform also provides detailed analytics and reports, helping businesses track performance, measure ROI, and improve their social media strategies effectively.

The collaboration tools are excellent for teams, enabling smooth communication between members, content approval workflows, and real-time monitoring of brand mentions and customer interactions.

Additionally, Zoho Social integrates seamlessly with other Zoho products and various third-party platforms, making it a great choice for growing businesses looking for an all-in-one solution.

Overall, Zoho Social is reliable, affordable, and highly efficient for managing multiple social media accounts. It’s an excellent tool for marketers, agencies, and businesses aiming to enhance their digital presence professionally.

Incredibly slow email, regularly doesn't send, times out, emails lost.

When contacting support all they said was "is the same for everyone"

Terrible

Horrendous user experience. Wasting hours of my time.

As an organisation, trying to go into the social media awareness side of matrketing, we actually did not have much expectation on how we would experience using Zoho. To say that they have met the expecatations would be an understatement. They have actually made it possible for our marketing department to open up their hidden creativity such that we have to tell them to slow down else they may exhaust them. The premium version is a wow. A huge boost. When it comes to affordability, take my word when i tell you it is like super affordable. So i rate it 6/5.

DISGRACEFUL – FEELS LIKE A TRAP TO KEEP CHARGING YOU

This company has been an absolute nightmare to deal with.

Trying to cancel Zoho Workplace has taken MONTHS. The process is unclear, overcomplicated, and support responses are slow and unhelpful. Instead of simply cancelling, I was given confusing excuses like needing “Super Admin email confirmation”, which felt like a deliberate barrier to stop cancellation.

The worst part? Even after cancelling, Zoho STILL processed another payment from my account (£6.72) and sent an email confirming the renewal payment had been taken.

So I’ve wasted months chasing them, only to still be charged anyway.

This isn’t a “small mistake” — it’s a billing system that feels designed to frustrate customers into giving up and continuing to pay.

Zoho might offer decent products, but their billing and cancellation process is shocking. I would never recommend them to anyone. Avoid unless you want stress, wasted time, and unwanted charges.

We use them for our business. The features included and the ease of use for the price is unparalleled. Customer service is exceptional. Definitely worth a try,

We use Zoho Social to manage multiple client accounts in one dashboard, and it has made our workflow much smoother. Scheduling posts, monitoring engagement, and checking performance is simple and organized. The interface is clean and easy to use, which helps our team save time every day. Overall, a reliable tool for digital marketing agencies.

This service actually slashes my productivity time in half, would definitely recommend!

Zoho social has made it so easy to use all of our social media platforms to their full capabilities.

Top tool to clearly manage all social media activities in one place. However, in the free plan, it is not possible to tag individuals or companies.

Zoho force our company into new system that create issues to our daily operations.
Compare to 6 years ago, Zoho turns more and more an arrogant software company with no care for its client business.

I genuinely think Zoho is one of the best platforms for startups. I almost said “small startups,” but honestly, the value they provide is just ridiculous.
For comparison, with Google Workspace, you’re looking at about $22 per seat. Yes, they have a $7 plan, but good luck actually finding it. They start you up on premium, while the cheaper plan gets buried somewhere deep in your account’s version of Narnia.
Zoho Workplace? Four dollars per seat. Great mobile apps. Solid email.
I’ve got four people in my startup, and we’re all fully tapped in, building toward a more equitable music industry for creatives. Pedestal.biz

Im Loving the Ease of Use on Zoho Social. Still exploring so far so good and a good comprehensive product

Zoho Social is a practical and cost-effective social media management tool, especially for small businesses and marketers managing multiple brands. The scheduling feature is smooth and allows you to plan content across platforms like Facebook, Instagram, and LinkedIn from one dashboard, which saves a lot of time. The interface is relatively user-friendly, although new users may need some time to get familiar with the workflow. Analytics and reporting are useful for tracking performance. However, customer support can sometimes be slow, and the free plan has noticeable limitations. Overall, Zoho Social offers good value for money and works well for teams seeking an affordable, all-in-one social media management solution.

zoho social is a pivotal for any social media influencer and Digital Marketing Business Manager Guides All features for Digital account improvement

I have just opened a new account with zoho mail after having a nightmare with another supplier after being migrated to them i have found zoho mail a breath of fresh air it actually works fantastic wish I had found them sooner so I would actually have something that actually works I cant recommend enough.

I love using Zoho Social Media Management tool for my social media needs. It has everything in one place and makes it easy to check analytics, comment and schedule post. The pricing is great as well. We definitely recommend trying it out for yourself.

We use Zoho to schedule and manage our social media posts across multiple platforms, and overall it has been a reliable and structured tool for our needs.

The interface is clean and straightforward, making it easy to plan, upload and schedule content in advance. For a brand like ours, where consistency and clarity of messaging are important, Zoho allows us to maintain organised workflows and see upcoming posts at a glance. The calendar view is particularly helpful for planning campaigns and ensuring alignment across platforms.

One of the strengths of Zoho is its simplicity. It doesn’t overcomplicate the publishing process, which makes it efficient for teams that prefer a more manual and controlled approach rather than heavy AI automation.

That said, the creative asset preview and platform-specific optimisation tools could be further enhanced, particularly for brands that require more visually refined content. While scheduling is smooth, the design and content ideation features are relatively basic compared to some newer AI-led platforms.

Overall, Zoho has provided us with dependable social media publishing functionality, and it works well for structured, brand-led content strategies where control and organisation are priorities.

This website is 100% a SCAM. After leaving a review previously highlighting they already made it impossible for me to work out how to cancel subscription they charged me after I blocked the payment as I said they would with their tactics. Disgusting.