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Xoxoday 

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Software Company
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See what reviewers are saying

Rated 5 out of 5 stars

Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more

Rated 1 out of 5 stars

"Unable to complete request. We are facing technical difficulties in retrieving your voucher code. Please try again after 6 to 48 hours. " Yea sure bud im waiting more than 48 hour btw i aint deleting... See more

Company replied

Rated 5 out of 5 stars

Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more

Rated 5 out of 5 stars

Xoxoday has all types of gift cards I never faced a Merchant is found on Xoxoday, they almost covered everything. Also, delivery of giftcard is also instant. Even if it is delay their support team is... See more

Company details

  1. Software Company
  2. Corporate Gift Supplier

Written by the company

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts  2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries  3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale

Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Not instant. Instantly arrives in 7+ days.

Gift Cards are listed as "Instant" but they are not instant. They take 7+ days to arrive after you chase them up.

Update 1: Order number 39092437

Update 2: that is literally a lie, I don’t have access to the voucher - I just checked. The only instant thing about it is that they take the money and send you a message saying “it’s on its way, check back in 24-hours” then you proceed to check back for the next week until one day it appears and they act like they did a good job to get it to you? Weirdest company ever.

May 29, 2026
Unprompted review
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Reply from Xoxoday

Hi Kayla,

We sincerely apologize for the inconvenience caused.

At Xoxoday, we continuously strive to provide a seamless reward experience, and we regret that we fell short here.

Please reach out to us at cs@xoxoday.com with your:
- Order ID
- Registered email address

Or, you can simply leave your order ID here so that we can quickly fix this issue. Our support team will personally follow up as soon as possible.

Update on 31.05.2026:

After discussing with our customer support team, we got to know that this order was delivered instantly. Also, they have reached out to you personally to solve this issue.

Please let us know, if we can help you further.

Warm regards,
Team Xoxoday

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Rated 1 out of 5 stars

its a scam

"Unable to complete request. We are facing technical difficulties in retrieving your voucher code. Please try again after 6 to 48 hours. " Yea sure bud im waiting more than 48 hour btw i aint deleting this shit funny howw they run ts

May 24, 2026
Unprompted review
Xoxoday logo

Reply from Xoxoday

Hi there,

We sincerely apologize for the frustration you experienced while retrieving your voucher code. We understand how disappointing this technical barrier must have been.

To help us investigate and resolve this, please email cs@xoxoday.com with your registered email ID and the following details:

- Screenshots of the voucher retrieval error you encountered
- Details of any previous support interactions (ticket IDs, if available)
- The specific error message you received
- Timeline of when this issue occurred

Also, we are looking into this issue on an urgent basis, will keep you updated here.

Update on 26.05.2026:

Our customer support team has informed us that the order 38939301 has already been processed. Let us know if we can help with anything else. Thanks for your patience.

Warm regards,
Xoxoday Customer Success Team
cs@xoxoday.com

Rated 1 out of 5 stars

hi I've earn Woolworths $5 gift card…

hi I've earn Woolworths $5 gift card tho game app but gift card says error not working

May 23, 2026
Unprompted review
Xoxoday logo

Reply from Xoxoday

Hi there,

Thank you for sharing your feedback, and we sincerely apologize for the frustration caused. We understand how disappointing it is when your gift card doesn't work as expected.

Please reach out to us at cs@xoxoday.com with your registered email ID and any screenshots of the error.

Our support team will personally follow up promptly to resolve this.

Warm regards,
Team Xoxoday

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Rated 4 out of 5 stars

Customer Service is good

April 24, 2026
Unprompted review
Xoxoday logo

Reply from Xoxoday

Hi Anushka,

Thank you so much for appreciating and highlighting our customer service team. We are glad to hear that the support experience left a positive impression on you. At Xoxoday, our team works hard to make every interaction helpful and responsive. We truly appreciate you taking the time to share this feedback with us.

Warm regards,
Team Xoxoday

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Rated 5 out of 5 stars

Best platform out there for channel partner rewards

Had an amazing experience recently for rewarding channel partners. Easily stands out as the best platform.

May 11, 2026
Unprompted review
Xoxoday logo

Reply from Xoxoday

Hi Harsha,

Thank you for your wonderful feedback and 5-star rating! We are glad to hear that rewarding your channel partners has been a seamless and enjoyable experience with Xoxoday.

We truly value your trust in Xoxoday and look forward to continuing to support your partner rewards journey.

Warm regards,
Team Xoxoday

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