YAY Paris Reviews 

166
•
TrustScore 4.5 out of 5

4.6

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Company details

  1. Jewellery Manufacturer
  2. also in
  3. Chamber of Handicrafts

Written by the company

Fondée en 2014 à Paris, yay est une maison française de bijoux de mode et pièces d’orfèvrerie. Chaque création est pensée et conçue à la main au sein de notre atelier parisien. Notre studio créatif emploie sensibilité et expertise pour créer des bijoux innovants et adaptés à la vie quotidienne. C’est ensuite une équipe d’artisans bijoutiers qui travaillent au quotidien pour se former à nos nouvelles techniques artisanales et fabriquer chaque bijou. Afin que chaque bijou vous accompagne demain et pour longtemps, la maison yay met un point d’honneur à rigoureusement sélectionner ses fournisseurs afin de proposer des matériaux nobles et durables. Or laminé 585/1000, argent 925/1000, or 750/1000, pierres naturelles et perles de culture, autant de matériaux durables et résistants à l’eau offrant le confort de porter chaque bijou au quotidien.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(166)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality and amazing customer care

I bought a hand jewel from Yay at one of their resellers in Belgium. I fell in love with it instantly and only took it off to exercise and to sleep. While working in the kitchen I slammed my hand against a counter and one of the chain links broke. The customer care were so friendly and helpful and told me where to send it for repair under warranty. They also updated me at every step and let me know how long it would take to repair. They repaired and delivered it much quicker than anticipated and I’m happy to report that it hasn’t left my hand since!
I’ve also previously ordered through their website and have only good things to say about them.
Highly recommend 👌🏽

October 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Satisfied with quality

I’ve received the package quickly and it was nicely wrapped. The ring is delicate and elegant to wear. The quality is visible. I love it.

October 2, 2026
Unprompted review
YAY Paris logo

Reply from YAY Paris

Thank you for sharing your experience with us!

We’re delighted you love your ring and hope to see you again soon!

Rated 5 out of 5 stars

Beautiful jewelry

Beautiful jewelry! And they are quick to respond, everything was great I will buy more in Paris and online! Merci

September 30, 2026
Unprompted review
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Reply from YAY Paris

Thank you so much for your lovely review! We’re so happy you enjoyed your experience with YAY Paris.

Rated 5 out of 5 stars

Lovely bracelet

Lovely bracelet, exactly what I ordered !
Lovely message card with some information on the product added.
Quick delivery.
Overal very positive experience and I'll order again !!!
Carola, Dordogne

September 18, 2026
Unprompted review
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Reply from YAY Paris

Thank you for your lovely review, Carola! So happy you enjoyed your experience and we hope to see you again soon ✨

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Rated 5 out of 5 stars

Very pretty middle of the road expense jewelry.

The young lady that waited on me was very knowledgeable and nice. I explained to her I just wanted a bracelet. I could wear all the time and she helped me pick it out and I also bought a lovely pair of pearl earrings. I’m very pleased with my purchase.

August 28, 2026
Unprompted review
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Reply from YAY Paris

We’re delighted to hear that you found exactly what you were looking for. We’re especially pleased that our team was able to help you choose a bracelet suited to everyday wear.

Rated 5 out of 5 stars

Great quality

Great quality, great service. I recommend 100%

August 25, 2026
Unprompted review
YAY Paris logo

Reply from YAY Paris

Thank you so much for your lovely feedback!

Rated 5 out of 5 stars

Perfect

Perfect
Very fine jewelry

July 28, 2026
Unprompted review
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Reply from YAY Paris

Thank you for your lovely review

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Rated 1 out of 5 stars

I bought a few pieces from YAY and they…

I bought a few pieces from YAY and they were all great except my ear climber piece broke , they say it’s under warranty for 12 months and just mail it back …but I live in the US and the post office said I had to fill out paperwork and it would cost 40.00
To ship 👀so I say nay to yay for now

July 23, 2026
Unprompted review
YAY Paris logo

Reply from YAY Paris

Thank you for sharing your experience.

We’re sorry to hear about the issue with your ear climber and the difficulties you encountered with the return from the US.

Please feel free to contact our customer service team directly so we can review your case and see what solution we can offer.
We’d be happy to look into your file with you.

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Rated 4 out of 5 stars

Very nice expérience

Very nice and lovely experience with Yay and his jewellery; the bracelet I bought is really pretty and of good quality.
Highly recommended jewellery

May 24, 2026
Unprompted review
YAY Paris logo

Reply from YAY Paris

Hello!

Thank you so much for this lovely review. We are thrilled to hear that you love your new bracelet ! ✨

Thanks for the recommendation, and see you soon!

The YAY Paris team

Rated 4 out of 5 stars

Nice products but very thin and easily…

Nice products but very thin and easily bearable

May 1, 2026
Unprompted review
YAY Paris logo

Reply from YAY Paris

Thank you for your feedback 😊
We intentionally highlight the delicate and refined aspect of our jewelry ✨

If needed, our team remains available to help you find pieces that best match your preferences

Rated 5 out of 5 stars

Great experience

Great experience, great recommandation in store.
I am very pleased with my new purchase <3

April 25, 2026
Unprompted review
YAY Paris logo

Reply from YAY Paris

Thank you so much
We’re really happy to hear you enjoyed your in-store experience and that you’re pleased with your new purchase

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Rated 1 out of 5 stars

Lied on their website repeatedly about…

Lied on their website repeatedly about shipping fees. Customer service apologised but made no offer to rectify or ever update the website since the misleading lying fake information is still there. Disgusting customer service avoid at all costs.

December 12, 2025
Unprompted review
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