Yepstr is a great platform. The wages and fees are completely transparent, which makes it so easy for both parties. Yepstr takes a very small fee for their service compared to most nanny agencie... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchaser of services: App requires a ton of improvements. Basic functions as "view my current gigs" and buttons for "we could not come to an agreement, keep looking for a yepstr" are missing (you nee... See more
Company replied
Amazing experience! I have worked via Yepstr for a little less than a year now and am more than happy. It has helped me get a full-time job now during the summer and a lot of knowledge. Yepstr is als... See more
Company replied
It works smoothly, and it is a trustful platform with a bunch of serious and passionate young people who will make a brighter future! Highly recommend it!
Company details
Information provided by various external sources
Yepstr hjälper grannar ta hjälp av duktiga ungdomar i området för barnvakt, läxhjälp, hundpassning och trädgårdshjälp. Tryggt, enkelt och schysst.
Contact info
Regeringsgatan 65, 11156, Stockholm, Sweden
- 0851519000
- hej@yepstr.com
- www.yepstr.com
4.3
Excellent
635 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yepstr is a great platform
Yepstr is a great platform. The wages and fees are completely transparent, which makes it so easy for both parties.
Yepstr takes a very small fee for their service compared to most nanny agencies who make a huge profit for very little work input.
Finding the right baby sitter can be quick if you’re lucky - as we were a few years ago! - or take a bit more effort. The idea of matchning people who live close by is definitely the right approach!
September 2, 2026
Unprompted review
Reply from Yepstr
Hi Elvira,
Thank you so much for the kind and thoughtful review!
We’re really happy to hear that you appreciate the transparency around wages and fees, and that the matching with people nearby has worked well for you. It’s especially great to hear that you found the right babysitter through Yepstr and have been using the platform for several years🧡
Thank you for using Yepstr!
Best regards,
Annie
Yepstr- Customer Support
Advertisement
Very easy service
Very easy service to get help with various things, in our case taking care of cats.
June 21, 2026
Unprompted review
Reply from Yepstr
Hi Matthias,
Thank you for your excellent rating and for sharing your experience with us. It truly makes us happy to hear you have such a positive experience!
Best regards,
Annie
Customer Support - Yepstr
Reply from Yepstr
Hi Philip,
Thank you for your sharing your experience with us. It’s wonderful to hear that you’ve found nannies you really like through our app!
Best regards,
Annie
Customer Support - Yepstr
We found a fantastic nanny with Yepstr
We found a fantastic nanny with Yepstr! I really recommand to use Yepstr!
February 13, 2026
Unprompted review
Reply from Yepstr
Hi Solene,
We’re so thrilled to hear that you had such a wonderful experience! It’s fantastic to know you found a nanny who suits your family, and we’re so happy Yepstr could help make it happen. Thank you for sharing your story we truly appreciate it!
Best regards,
Annie
Customer Support - Yepstr
Perfect to get available young strong…
Perfect to get available young strong people to help you when needed
For example heavy gardenwork! Great!
October 26, 2025
Unprompted review
Reply from Yepstr
Dear Elisabeth,
Thank you so much for your excellent rating and for taking your time to share your experience.
We’re pleased to hear that Yepstr could help you find young and strong helpers for your garden work. It’s wonderful to know that our platform is making it easier for people to get the help they need when it matters most!
Hearing feedback like yours really brightens our day. We hope you continue to have many positive and smooth experiences with Yepstr in the future!
Yours sincerely,
Annie
Customer Support / Yepstr
Advertisement
Used it several times several years and…
Used it several times several years and it works great! Price worthy and great young babysitter I’ve been getting hold of and gotten to know by using the app.
April 20, 2025
Unprompted review
Reply from Yepstr
Hi,
We're so happy to hear that you’re enjoying the app and that you’ve found a babysitter who suits your needs! 😊
Sincerely,
Team Yepstr
Recommended
The booking and payment processes are smooth and straightforward. However, the App is a little slow sometimes.
February 27, 2025
Unprompted review
We’ve found many great nannies with…
We’ve found many great nannies with Yepstr. The customer service is also really great. It may take time to find the right nanny for you, but the platform does a great job of connecting you with nannies at a fair price.
January 21, 2025
Unprompted review
Reply from Yepstr
Hi!
I'm so glad to hear it's been a good journey for you!
Advertisement
Smooth experience to find a trustworthy…
Smooth experience to find a trustworthy person to care for my children
November 29, 2024
Unprompted review
Reply from Yepstr
Hi!
I'm glad to hear it went well for you!
Fantastic service
Fantastic service, very useful for us as a family with two kids. Booking, payment and even automatic tax deduction makes this app great.
November 12, 2024
Unprompted review
Reply from Yepstr
Thank you so much Federico, so happy to hear about your experience with Yepstr! That's exaclty how Yepstr is. Thank you for helping our youths get their first jobs in a safe and convenient way!
Great experience
October 15, 2024
Unprompted review
Reply from Yepstr
I'm glad to hear you had a great experience Nicolie! Thank you for your review and for helping youths enter the labor market in a safe way!
Purchaser of services
Purchaser of services: App requires a ton of improvements. Basic functions as "view my current gigs" and buttons for "we could not come to an agreement, keep looking for a yepstr" are missing (you need to cancel the gig entirely and create it again). Seems like a version 0.9 has been released.
May 8, 2024
Unprompted review
Reply from Yepstr
Thank you a lot for your feedback Tomas! We would love to hear more about the possible improvements we can make. Please contact us at support@yepstr.com!
Advertisement
Reply from Yepstr
We are delighted to hear that you have a positive experience of Yepstr!
Very nice app
It works smoothly, and it is a trustful platform with a bunch of serious and passionate young people who will make a brighter future! Highly recommend it!
May 20, 2021
Amazing experience!
Amazing experience!
I have worked via Yepstr for a little less than a year now and am more than happy. It has helped me get a full-time job now during the summer and a lot of knowledge. Yepstr is also a really nice initiative as they help both youngsters, families and society.
July 3, 2020
Unprompted review
Reply from Yepstr
Hi Sara! Thank you for your review, and we are so happy that you have found work via Yepstr, and that it has led to a full-time job during the summer. Nicely done!
/Hanne & team Yepstr
It has worked great every time!
October 7, 2019
Unprompted review
Reply from Yepstr
Hi Roberto, that makes us so happy. Thank you! Best /Natalia & team Yepstr
Advertisement
Have had several experiences with…
Have had several experiences with Yepstr. Most good, but the last one was really bad (due to the person being hired). Yepstr helped me with dealing with this in a really professional way and took it very seriously. Good stuff Yepstr.
April 17, 2019
Unprompted review
Reply from Yepstr
Hi! Thank you for your kind feedback.
It's great that you contacted us when the person you hired didn't meet your expectations.
Not only is it great to talk to our users, we also get a chance to improve ourselves, so that to avoid that mistake/error in the future!
Have a nice day!
Andrea & team Yepstr
A great app for gardenhelp such as…
A great app for gardenhelp such as watering and cutting grass!!
March 24, 2019
Unprompted review
Reply from Yepstr
Hi Ann!
Many thanks for your words :)
You are more than welcome back soon again!
Warm regards
Sofie & team Yepstr
Very solid platform and fast bookings with competent people
Very solid platform with extremely logical user experience!
December 28, 2018
Unprompted review
Reply from Yepstr
Hi Fredrik,
Many thanks for your rating!
We are happy to hear that you have got good and fast help from the youth at Yepstr :)
Hope to see you in the app a lot of times further on.
Warm regards
Sofie & team Yepstr
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.