YGwigs Reviews 

⭐ 1-Star Review – YG Wigs Boho Braiding Hair

BUYER BEWARE! DO NOT WASTE YOUR MONEY!

I purchased Boho braiding hair from YG Wigs on October 4, 2026. My order arrived quickly, and I had no issues with shipping or delivery. I had the hair professionally installed on October 8, and today is November 4. Not even a full month later, and this hair is absolutely HORRIBLE!

The hair tangles excessively, sheds terribly, and is extremely difficult to maintain. I constantly have to wet it just to make it manageable. I cannot even run my fingers through the curls without dealing with tangles.

Let me be clear: My hairstylist did an AMAZING job installing my Boho braids. The problem is NOT the stylist or the installation. The problem is the poor quality of the hair!

This was my very first purchase from YG Wigs, and I have never purchased any other hair from this company. I bought this hair specifically for Boho braids, and I am beyond disappointed.

I purchased this hair after seeing positive reviews on Facebook, TikTok, and Google. Unfortunately, my experience has been NOTHING like what those reviews advertised. I feel completely misled by the glowing recommendations.

Ladies, if you’re considering purchasing Boho braiding hair from YG Wigs, PLEASE THINK TWICE! Boho braids are not cheap to install, and nobody wants to spend their hard-earned money on hair that tangles, sheds, and looks terrible within a few weeks.

I WOULD NEVER PURCHASE HAIR FROM YG WIGS AGAIN, AND I ABSOLUTELY DO NOT RECOMMEND THEIR BOHO BRAIDING HAIR!

⭐ 1 out of 5 stars — Extremely disappointed!

I wasn't totally sure what to expect when I first opened the package, but once my stylist started working with the hair, I felt a lot better about it. The texture was soft and natural, not that overly silky feeling some extensions have. My stylist said it was pretty easy to work with, and the hair separated nicely without getting all tangled up. It also got full a lot faster than I expected, so we didn't have to do too much to get the look I wanted. There was a little shedding during installation, mostly when she was pulling the curls apart, but honestly nothing that concerned me. After adding some mousse, everything settled down and the curls looked really nice without feeling stiff. I slept with it in a loose bonnet and only needed to finger comb the ends the next morning. What I appreciate most is how manageable the hair has been so far. It feels soft, moves naturally, and doesn't need a bunch of products just to look good. Definitely happy with the quality and I'd feel comfortable ordering from this company again.

this hair is not at all worth the price tag. almost 3 hundred pounds for hair that lasts around 3 weeks before it becomes matted and clumps together. Extremely difficult to manage. They say the hair is reusable, it is not. Human hair should not become this dry and unbearable after 3 weeks. Scammers

They give the run around.
Ive been trying to get my hair since July yet my package keeps getting delayed. they had me pay for overnight shipping just to turn around & refund it & cancel my overnight delivery. I literally can't get my hair done & this will be the 3rd refund I have to get process which is also delayed. They inconvienced me 3 TIMES & now I never got my hair done & missed work & wasted money on appointments bcus they played. Fck ygwigs don't ever order from them.

I am extremely disappointed with my experience.

I ordered five bundles of the same texture for my scheduled hair appointment, but instead received three bundles of one texture and two bundles of a completely different texture. The hair was unusable because the textures did not match and wouldn't blend well together.

This wasn't just a minor inconvenience. I took the day off from work for my appointment, only to find out that I couldn't get my hair done because of the incorrect order. I now have to try to find another last-minute appointment before an important event on Monday.
What made this experience even worse was the customer service. YG wigs website clearly states that urgent matters should be handled by calling or texting. I called and received no answer. I then texted, only to be told to email customer service instead. An issue that was clearly urgent was not treated with any urgency. As the hours passed, I was left without a resolution while my appointment came and went.

Mistakes happen, but quality control should have caught something as obvious as sending mismatched bundles. When a company's mistake causes a customer to lose time, miss an appointment, and take time off work unnecessarily, I expect responsive customer service and an immediate solution—not to be passed from one contact method to another while the clock is ticking.

I hope this company improves both its quality control and its customer service because this experience was incredibly frustrating and disappointing.

Horrible costumer service no way of getting in contact with them my hair was suppose to be here by tomorrow and it hasn’t even been dropped off to UPS the tracking has been on “label created” for days I should’ve checked the reviews because I want a refund

Buyer beware.

I purchased Color 4 Burmese Curly human hair crochet hair from YG Wigs for approximately $300 and have been extremely disappointed with both the quality of the product and the resolution offered by customer service.

I picked up the hair on June 8. Within days, the hair became severely tangled, dry, matted, and difficult to manage. Before even reaching the two-week mark, I was already considering removing the entire style because of how much effort it took just to keep the hair presentable.

I am a braider and regularly work with human hair. I understand that all hair requires maintenance. However, this was not normal maintenance. Even after detangling and caring for the hair, it would become tangled and matted again within hours. The hair felt rough, became increasingly difficult to manage, and did not perform like quality human hair should.

I specifically purchased this hair because I expected a reusable human hair product. Instead, I spent nearly $300 on hair that became difficult to wear and maintain within days.

I contacted customer service immediately, provided photos documenting the condition of the hair, and attempted to resolve the issue directly. Despite acknowledging my concerns, I was informed that the hair could not be returned because it had been used. The only compensation offered was initially a $20 refund, later increased to $40, or store credit toward another purchase.

Unfortunately, I do not consider a $40 refund to be an appropriate resolution for a product that cost approximately $300 and deteriorated so quickly.

This was hard-earned money spent on a product that did not meet my expectations for quality, durability, or reusability. I strongly encourage potential customers to read reviews carefully, do their research, and consider all experiences before making a purchase.

I wish I had.

Do not purchase from this company customer service will ignore you! And the hair smells really bad.

Total scam! First it took forever to arrive and many many emails asking about it. When I did finally receive it, the wig is total garbage. It was supposed to be “bone straight” it is not. It is very very wavy and the back is full of breakage all of the place and looks like a very damaged head of hair. When I contacted customer service they told me to wash it, blow dry and use a straighter. So I did and it did not help at all, still wavy, still damaged. So I asked for a refund and they told me no since it had be styled! They told me to do it! Now I have a $200 wig that is complete garbage and cannot be worn. Shame on this company for scamming people with cancer and other medical conditions!

The are very rude its unbelivable dont…
The are very rude its unbelivable dont…
The are very rude its unbelivable dont trust
I wish i can post the evidenc i got disrespekted by a company that is to poor to make a wise dessison. They lied to me insultedn me stole from me and didin't keep there promis!!! dont buy they are thiefs!!

My initial order was taken off my property upon delivery. I contacted customer service. They initiated the insurance claim and was able to replace my order. This was about a 3 week process. However, I am now trying to return per the sites rules and am being given the run around. I am on day 3 of asking to return for a refund...

The hair I ordered was horrible. I don’t know if I received a bad batch or what but I ordered the deep wave bundles and the hair was beautiful until it was installed. The mattness and tangling was the worst I’ve ever had. The hair seemed unauthentic and I know good bundles and these weren’t IT! I wanted to love my hair but these bundles were an epic FAIL! So disappointing!

Order my miracles knot and didn’t like the texture after running my fingers through the hair. How will I know if the product is what they say without testing it???? The bands are still in tact so why was this held against me?? The product is no good I sent it back and was no refunded or it or was it returned since they took my money!

So dissAppointed. The wet n wavy double drawn hair was not as described. This hair was terrible. The quality for cost is misleading. The hair felt like straw or Yak hair. I had to take it out after 3 days. Needless to state I am beyond upset. Customer service did not help, they only offered a $15 store credit. I would advise to never purchase from the vendor. I

If I could give 0 stars I would. Placed an order 3/11 and still no hair or update. I have called and sent multiple emails. This is the worst customer service experience ever. Just give me my money back!

The first time I ordered from them was through til tok and my order arrived in the time promised. I liked the hair and quality. My recent order was from their website and I paid using Afterpay. I received an email that my order was delayed and would be shipping soon. There were no updates and my order never shipped. I reached out to customer service with no response. I already paid 2 of 4 installments without my order being received or shipped so I had to dispute with Afterpay. I was refunded through Afterpay and never got a response from Ygwigs. I have since found a great seller on Amazon.

BEWARE! Don't do it! I ordered my hair March 2nd and its been over 2 weeks and I still don't have my hair. Ive contacted them 3 times with no response. I've Texted them and still no response. I've asked for a refund. Its scary how this company is content taking your money and screwing you. I depended on my order for birthday party. I work hard for my money just for it to feel like I just threw it away. STAY AWAY FROM THIS COMPANY!!!

I order on TikTok was cancelled because they said it was out of stock. I ordered again from their website on March 6 and UPS still shows “label created, waiting for package.” The item has not been shipped and customer service has not resolved the issue. Very disappointing experience.

I ordered my hair Feb 16th. Only AFTER I paid did they tell me they were on holiday and would take longer to ship my order. I've waited the maximum shipping time and given them a grace period, and my hair still hasn't been shipped out. And they're not responding to any of my emails...

Extremely disappointed in this Ygwigs company misrepresentation in not being transparent about the availability of this product Light Yaki 18" and throughput with shipping time. Their unwillingness to refund the full payment back to the customer since the customer never received the product nor does Ygwigs know when they will have the product back in stock is absolutely absurd. I sent the following message to Ygwigs, the BBB and my credit card company to see if this is considered fraudulent activity/ practices.
I am disputing my payment to Ygwigs for my placed on 2/21/2026. The seller failed to disclose the item was out of stock at checkout, notified me only days later, never shipped the order, and attempted to upsell me to a more expensive, longer length without confirming a delivery date. I repeatedly requested a refund; instead, they offered a $15 store credit for an order that was never processed or dispatched.
Detailed timeline:
Order Date: 2/21/1026 — I placed the for 6 bundles of Light Yaki Straight Feather Crochet Hair Extension Human Hair  totaling ($302.40 +Tax 29.48) $331.88.
2/24/2026 @ 11:37pm The seller informed me (3days after purchase) the item was out of stock and provided no restock date.
2/27/2026   I sent (my 1st email) a follow up email requesting that if product would not arrive by the following Monday 3/2 to send me a follow up email
2/27/2026   I sent another email (my 2nd email) that read, If your company cannot guarantee my order by Monday 3/4, to refund the payment back to my credit card that was used immediately/ASAP  
3/02/2026. The Seller to proposed that I change my order to a completely different texture and curl pattern that I did want or upsell me a longer, more expensive item without giving a delivery date a substitution: a longer, more expensive item, without any confirmed ship/delivery timeframe.
3/02/2026 The Seller sends a message saying,  "Thanks for your order We will continue to process your original order. When it was ready for ship, we will ship out your order priority. We hope you could keep it. What is your opinion?"
3/03/2026 I sent a (my 3rd email)  that this customer is not in agreement with the sellers options.
3/03/2026  I sent (my 4th email) I reiterated and asked them to cancel my unprocessed order and refund my full payment in full since they never process my order and did not have the products available. I also told them that the customer should not be penalized in having to pay extra for a different product in order to resolve their systems issues in processing their orders. Also, they should have a message on the website to show supply is low, sold out and/or on back order before the customer purchases the product.    
3/04/2026— Seller offered a $15 credit on a future order instead of refunding the unfulfilled purchase. They were pushing for and earlier arrangement will keep me updated on the process and shipping date. If I still want to cancel, then they will cancel but did not include the refunding of the full amount of the payment and what was my opinion. 
3/04/2026 I sent (my 5th) email stating the same message of to cancel my unprocessed order and refund my full payment in full.