YourShortlist®  Reviews 

We signed up with Your Short list, and although they have a good website and you talk to actual people make it seem like they can be trusted.

However, I would say my review is very much in line with all the other people who have left a negative review. My thoughts are that they must pay a company to flood their Trustpilot with positive reviews to mask/outweigh the negatives.

You will pay them a large amount of money for leads or projects that seem good, but they never materialise OR the data is old (I contacted someone regarding an IT project detail obtained from YSL, and he said the project had been finalised over a year ago), and then YourShortList, keeps changing the refund policy and making it harder for you to get your money back.

I WOULD RECOMMEND STAYING AWAY FROM THEM!!

In May 2024 we paid YourShortlist £7,200 up front for lead credit. Leads were sold to us, in writing, as "guaranteed for engagement and accuracy", with a full credit refund for any prospect we couldn't reach.

From May 2024 to November 2026 we didn't get one viable lead. Most prospects who had "agreed to engage" never replied. Of those who did, one had no budget and no start date, against a lead sheet saying they wanted a partner within weeks. Another said there had been "a misunderstanding".

Meanwhile the terms moved, always against partners:

- Refunds. May 2024: return a lead within 10 days if you can't reach the prospect. April 2025: 30 days, with proof of 4 emails and 5 calls. April 2026: no refunds at all, replaced by "pre-validation". Two leads were refunded along the way.
- Leads. May 2024: emailed to us. September 2024: portal only, unless we paid a £300 a year subscription. November 2024: YourShortlist said it would take that fee from our prepaid credit unless we opted out.
- The guarantee. April 2024: leads "guaranteed for engagement and accuracy". April 2025: an admission that "inaccuracies in contact or project details have impacted the quality of some leads".

In December 2024, Your Shortlist Limited (SC482015), the company we paid, went into liquidation on its own directors' petition. Partners were told a search for "external investment" had "concluded" and the business was "under new ownership", with "no changes". The business was sold to a company controlled by a director of the failed parent group, and now trades as Your Shortlist Original Ltd (SC588174). Its unsecured creditors got nothing. We found out in October 2025, when we asked.

If you're thinking of prepaying, check both company numbers at Companies House first.

**Update, 9 November 2026.** YourShortlist's reply is right that we have requested no leads since March 2026. In June I told their Head of Account Management that we had given up, and that message got no reply. The reply now says they tried to reach me 24 times in three months. That number is misleading because the emails behind it are lead alerts and mailshots sent to all partners, with one personal line on 2 November: "are none of these suitable?" I answered the same day and got no reply to that either.

Although we have not yet used YourShortlist®'s services directly, we have been impressed by how clearly and professionally they present their solutions. Their website provides a straightforward explanation of their services, making it easy to understand the value they offer and the problems they help businesses solve.

We currently use our own CRM platform, which is the main reason we have not engaged their services at this time. However, based on our experience reviewing their information and approach, they appear knowledgeable, well-organized, and focused on delivering practical solutions for their customers.

We would certainly consider YourShortlist® in the future should our requirements change. We wish the team continued success and growth.

I am generally pleased with the service provided

Happy with the service; overall, they gave good service and advice. Will use it in the future

The ultimate idea for choosing the right accounting software!

Finding the right accounting software for our business was overwhelming until I used this service. It allowed us to filter through hundreds of reviews/software to see how it performs in everyday use. It is an invaluable resource for software research.

Good start with leads offered. We opted for an another provider but the site did present options which were helpful.

Callum and colleagues were all helpful and courteous.
We would recomend them to anyone seaching for partner businesses.

Very helpful process to enable us to find candidate Service Providers for a client.

Callum was very supportive and understood our requirements perfectly.

We signed up with YSL last summer, paying for credit upfront based on assurances that only qualified leads would be passed to us and only once we had agreed to take them.
Unfortunately, that hasn’t been our experience.
We have paid for multiple leads, yet in every case there has been no correspondence whatsoever, no response to phone calls, and no replies to emails.
This raises serious concerns about the quality and validation of the leads supplied.

When we raised these issues, we were asked to provide proof of our attempted contact (calls and emails) in order to reclaim credit, which added further administrative burden.
Our account manager then offered to personally validate leads we wanted to engage with, but after this point, we did not receive any further leads at all.

We’ve made repeated efforts to work constructively with YSL and give the service a fair opportunity.
As an SME, we genuinely wanted this to support our growth. Instead, it has resulted in thousands of pounds spent on non-refundable credits with no tangible return.

We fully accept that there are always risks with these lead generation services, but the complete lack of engagement from any lead and the difficulty in resolving issues has made this a very disappointing experience.
Unfortunately, this has turned into an expensive lesson in both time and money.

Note to reply
We closed our account as didn't want to be charged any more fees.
We raised our concerns with Megan 8 months prior and still didn't get any real leads.
We contact each so called lead on multiple occasions and via multiple methods ( phone and Email) and didn't ever have a response from one (not one!)
Having given you 8 months further to resolve, a change of the account manager and to try to get our account to auto annually renew for more fees was never going to work!

As I said we have already wasted enough time and money and gave Megan every opportunity to find us real leads and after almost a year we had zero contact from your so called leads, even Megan couldn't get in contact with any that was put forward to us!!

Had some great support from YourShortlist when looking to gather different information on different technology related projects, always seem to help us have the right conversations with the correct providers, been working alongside Dylan and always seem to have great outcomes.

They understood my requirements and offer me a solution.

Had a great service from YourShortlist and Dylan was an excellent help throughout our research phase helping us have the correct conversations.

The shortlist process was well explained and recommendations were given for a few suppliers to discuss our needs going forward.
These were good and contact was made to discuss details which I couldn't fault.

Had a great experience. Very good time saving and accuracy with my project. Ryan was extremely helpful throughout this process. Great service!

Always come up with great recommendations which saves you doing all the legwork to finds companies suitable for the project. Saves time and money.

Pleased to say unlike some other providers when i have asked to be put in contact with a specific maximum number of partners for an upcoming project this has been respected and I have not ended up on a mass mailing list. partners found were also a good match for our educational organisation so there was no time wasting. Will be using again for future projects.

Great support and communication with our IT project

strange to start with some one wanting to help you with out having to pay them !!!
but thats what they do understand what your requirements are and then get the right companys to get in touch with you for free.