ZampleBox Reviews 

1,643
•
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that orders arrive very quickly and in a reasonable amount of time. Many people appreciate the great prices, regular schedule, and the wide variety of available options. Buyers often express satisfaction with the seamless delivery directly to their homes. However, some customers also noted issues with receiving duplicate items or identical boxes instead of a truly varied assortment. Some reviewers were not happy with unexpected order delays, slow shipping speeds, and a complete lack of tracking notifications. A few individuals additionally experienced defective products or items missing necessary components like nicotine.

What people talk about most

Product

Customers had ambiguous experiences with product, as while some reviewers praised the delicious flavors and... See more

Order

Reviewers mention mixed feelings about order experiences, with some consumers praising fast shipping and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast shipping... See more

Quality

Clients share negative opinions on quality, frequently reporting bad flavors, defective items, and missing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Subscribed to 12 bottle box but received several duplicates. Also the order status was never updated. It still shows awaiting fulfillment even though I received it. When I try to access my subscri... See more

Rated 2 out of 5 stars

i placed my order#305194 on april 25th and haven't received any notification on the status. im reaching out today on any idea on when i might receive my order. any help would be greatly appreciated t... See more

Rated 2 out of 5 stars

What’s going on with Zamplebox? I’ve tried calling and leaving voicemail for 2 weeks everyday. I’ve sent emails. I’m not getting any response from them at all. Are they still in business? It’s current... See more


Company details

  1. Food, Beverages & Tobacco

Written by the company

ZampleBox is the original and leading vape membership club offering its members a monthly curated vape juice subscription along with the best prices on vape juice. Memberships are less than $1/day and as low as $4 per bottle of vape liquid. Come join us and build your box!


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.8

All reviews

(1,643)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Another Fouled Up Order

Once again: Ordered a 6-pack box of assorted fruit flavored vape juice and was sent a box full of 6 bottles of the same flavor "Fruit Whip". I then ordered another 6-pack box of assorted fruit vape juice, and this one they sent 3 flavors/2 of each. I'm not sure what is so difficult about putting grape-cherry-peach-strawberry-apple-blueberry in a box and sending it out. Apparently, they have old stock that nobody wants that they send out instead.

October 21, 2026
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Rated 1 out of 5 stars

Removed my perpetual discount

Removed my perpetual discount, you've stopped providing tracking and packages are taking more than 2 weeks from order confirmation consistently. No returned messages from customer service. Last box had only 2 flavors (6 bottles each of the same)

October 20, 2026
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Rated 2 out of 5 stars

Horrendous Experience

Subscribed to 12 bottle box but received several duplicates. Also the order status was never updated. It still shows awaiting fulfillment even though I received it. When I try to access my subscription information on the page it just shows and never ending green circle spinning. When I try to check or edit my method of payment the button just shows "loading" and nothing happens. Getting a response from the company takes forever. I seriously thought this company was no longer operational, but I guess it's limping along.

September 27, 2026
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Rated 1 out of 5 stars

Zero Variety

I was expecting a variety to my surprise I had 11 bottles of one flavor and one bottle of another flavor no one ever answered my email regarding my horrible experience would never recommend

September 24, 2026
Rated 1 out of 5 stars

I have called several times & message…

I have called several times & message left. Website is horrible, can’t change your flavor profile or stop shipment. Want to stop auto shipments & return the shipment I received yesterday. Was sent 2 flavors, 10 of one and 2 of the other. Signed up for assortment box of 12. Out of 100’s of flavors I guess all they have is 2.

September 30, 2026
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Rated 1 out of 5 stars

What is going on lately?

I have had a monthly subscription for about 6 years and I had to order my monthly box manually for the last 2 months. I just got an email that my "monthly box" is coming now on its own again after I just purchased one! Everything i call no one answers. What is going on? The website also isnt letting me update my account...

August 25, 2026
Rated 3 out of 5 stars

Prices great, nic lvl too low

Prices great, delivery great. Juices are tasty. My problem is i used to be able to get nicsalt as an option. Now only 6mg is max nic offered. Paltry. I require 18mg minumum. I tried reaching out multiple times. No reply

July 27, 2026
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Rated 1 out of 5 stars

Not What it Used to Be

I have used them for years and they were great until recently. Since the beginning of this year I've had many problems with their payment system, and shipments being delayed with no explanation. Now they send me a survey for an order I made a week ago that they have not even shipped yet. Their support chatbot is useless. Avoid.

July 27, 2026
Rated 1 out of 5 stars

Stop sending marketing emails

I gave up vaping after using it to quit cigarettes, which worked, but despite telling them several times to stop sending me marketing emails, they kept doing it. You have one job, stop sending emails when customers ask. For the love of God, I get 10 emails a week.

July 23, 2026
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