I was drawn to this clinic after…
I was drawn to this clinic after reading on their website that the Red Touch Pro laser is suitable for all skin types and specifically helps with uneven pigmentation, melasma, and collagen building. Unfortunately, my experience didn’t match that claim.
Upon arrival, I was told that due to my melasma and medium skin tone, the laser would not actually be suitable for me — and that they wouldn’t even be carrying out the patch test I had travelled there for. Instead, I was offered topical creams, which I could have accessed far more conveniently near where I live.
To be fair, if the Red Touch Pro — like many Nd:YAG lasers — lacks the fast pulse technology needed to prevent localised overheating, which can trigger hyperpigmentation in medium-to-deeper skin tones, that is entirely understandable. Laser physics is what it is. But advertising the treatment as safe for all skin types, and specifically naming melasma as a condition it addresses, when in practice it cannot be offered to patients with medium skin tones and melasma, is misleading. It wasted my time and my journey. My feedback is directed to whoever is responsible for the marketing. their page specifically says : All Skin Types, Year-Round: Safe and effective for a wide range of skin tones (Fitzpatrick I–V) and can be done at any time of year, even on tanned skin. Consulttaion required. They also told me summer was not the time to do this laser.