Zcomfort Reviews 

390
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the mouthguard effective for significantly reducing snoring, helping them enjoy a much better and more restful night of sleep. Reviewers frequently praise the customer service representatives for providing prompt, friendly, and very helpful assistance when questions or order mistakes arise. Some reviewers were not happy with significant delivery delays, with several packages failing to arrive on time or going missing. People also pointed out product quality and durability issues, mentioning that parts of the device can detach or break after limited use. Additionally, some customers experienced intense frustration when trying to secure refunds or working through complicated replacement processes for faulty items.

What people talk about most

Product

Customers had ambiguous experiences with product, while many reviewers praised the mouthguard for... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising the comfortable design and effectiveness in... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful support when... See more

Order

People report ambiguous experiences with order, as some reviewers expressed deep frustration over delayed... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while some consumers experienced long... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I was impressed of the simplicity and immediately loved how comfortable and super easy to clean it is. It's not bulky compared to the other ones that I've used where you wouldn't want anyone to see... See more

Rated 4 out of 5 stars

These mouth guards are great and genuinely work, I've tried a few and these are by far the most comfortable. I was left slightly disappointed when the first mouth guard had an issue where the gel... See more

Rated 4 out of 5 stars

I had a ZComfort mouth peace which work fantastic, I had a bit of trouble with the mouth peace after a while but got in contact with ZComfort and they replaced it straight away, can't fault them as a... See more

Rated 4 out of 5 stars

As with most online purchases, claims about their products, services and return policies are more likely to be exaggerated. Fortunately, this wasn't my experience with ZComfort. The Company backed it... See more


Company details

Written by the company

ZComfort is an anti-snoring mouthpiece designed with 7-level adjustable technology to open your airway naturally and eliminate snoring from the very first night. It’s the most advanced solution of its kind, developed for comfort, safety, and real results. ZComfort is exclusively sold on our official website zcomfort.co, We do not sell on Amazon, eBay, or any other platform.


Contact info

3.4

Average

TrustScore 3.5 out of 5

390 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(390)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The delivery is questionable both…

The delivery is questionable both orders took over a month to arrive. It is a comfortable fit, although you cannot fully close your mouth which leads to a very dry mouth. My partner says that it does actually appear to work, so her sleep was less disturbed. I would continue to purchase them, but they really don't last very long espeically the mould for the bottom jaw.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

completely unusable and unfit for its intended purpose

I received the item today. Immediately after taking it out of the packaging and bending it for the first time, the blue splint—which is supposed to withstand all the pressure—snapped instantly. It is completely unusable and unfit for its intended purpose.

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

Failed delivery due to courier negligence

ZComfort delivered the parcel and was unable to fit inside mail box.. so they left it out in the open with 54 other apartments in complex someone has taken it .. why they didn't take to local post office .. now my money lost with no product.. really dissapointing..

September 23, 2026
Unprompted review
Rated 1 out of 5 stars

I've been waiting 3 months now haven't…

I've been waiting 3 months now haven't heard nothing took the money still waiting have sleep apnoea bad thought was a good idea looks like it wasn't shame we have to write a bad review looks good on advertising won't be ordering ago once bite twice shy

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

I am seriously happy with Zcomfort

I am seriously happy with Zcomfort, I was having more and more breathstops and snored more and more, waking up so much to the point that I did not feel rested anymore.

The mouthguard by Zcomfort really gave me back the night. It took a couple of nights to get used to it and after combining it with some lipbalm to prevent my lips from drying out it worked like a charm! I sleep like a baby do not snore at all anymore and my breathstops have gone to zero. It needs more replacement then expected though, after about two months it started too loose its strength a bit and slowly my snoring and breathstops started returning untill I replaced it, then it was immediately all good again. This was so worth it!!! Thank you!🙏

September 7, 2026
Unprompted review
Rated 2 out of 5 stars

For moulding and comfort very good but…

For moulding and comfort very good but pointless for anything else it says adjusting it helps stop snoring it can't push the lower jaw out because it start falling out it doesn't stay on the top even though you have a tight fitment you can't physically push it top to level it not designed that way at best its a anti grinding gard wast of money. AND THE ADVERTISING WITH AI EDITING OF CELEBRITYS IS MISS LEADING THEY HAVE 2K TO 6K MOUTH GARDS. MADE BY PROFESSIONALS

August 17, 2026
Unprompted review
Rated 2 out of 5 stars

I brought this device

I brought this device, probably like most, after seeing it on social media. I was initially impressed and my smart watch confirmed a decrease in snoring. The quality of the product is however disappointing and after probably about 30 uses, the bottom moulded gum shield came away from the rest of the device.

I had read that this was a problem in other reviews, but had hoped the quality assurance had sorted it. It appears that the gumshield part is attached by just a few small spots of adhesive, which has come unstuck.

I have reached out to zcomfort customer services before posting this review, but have been told as it's outside the 28 day period after purchase, they can only offer a 20% discount. Obviously I won't be purchasing another from Zcomfort, but will certainly be looking for another similar device as they work well.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

So I am nearly a month in with the…

So I am nearly a month in with the Zcomfort product . I am 57 with a severe sleep apnea issue and refuse to ware an uncomfortable CPAP. I have to say that I feel much better in the morning with more energy during the day , I don’t have that brain fog and that heaviness in my head that only a nap might fix .i also seem to remember things without needing to write it down . I tried 2 other similar products but the Zcomfort seems to be the best . Try it today !!! Regards Tony

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. My partner has said how much my snoring has reduced and sleep has been alot better.

Would highly reccomend

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and weeks of empty promises

would strongly advise against buying from ZComfort.

I ordered a mouthpiece, but the package only contained an eye mask that I never ordered. I contacted customer support immediately and even provided photos proving what I had received.

Instead of resolving the issue, they repeatedly insisted that their warehouse had confirmed the correct item had been packed and shipped. I was asked multiple times to check the package again, despite explaining over and over that there was nothing else inside.

Then things became even more concerning. I received an email stating that they had issued a full refund to a payment card ending in 8733. The problem? That wasn’t even my card.

Shortly afterward, they asked me to ignore the email because it had been sent “by mistake.” This seriously made me question how they handle customer information and orders.

After I continued insisting that I had never received my order, they suddenly changed their position and agreed to send a replacement. At the same time, they offered me a 15% refund if I posted a review on Trustpilot.
Trying to influence customer reviews with financial compensation is highly unprofessional and completely undermines trust in their reviews.

I immediately provided my shipping address. They assured me the replacement would be arranged right away and that I would receive tracking information as soon as it was shipped.

That never happened.

More than two weeks later, after hearing absolutely nothing, I had to contact them again. Their response was yet another generic email saying the request was still with the warehouse and that they had no update.

To summarize, this company:
● Repeatedly denied a well-documented problem.
● Sent contradictory and misleading information.
● Claimed to have refunded money to a payment card that wasn’t mine.
● Promised immediate shipment of a replacement but failed to send it.
● Failed to provide any tracking information or meaningful updates for weeks.
● Attempted to incentivize a Trustpilot review with a partial refund.

The entire experience has been nothing but copy-and-paste responses, broken promises, and zero accountability.

Several weeks later, I am still waiting for the product I paid for.

Avoid this company.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great product, problem solved!

These mouth guards are great. I started out using one, then discovered my bf also snores, so now we’re both wearing them. Very happy with the result, and customer service is great!

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking. I ordered on 05/06 and still hasn’t left country of origin. These companies need to be clear on where the product is coming from. It’s terrible that anyone waits this amount of time for an order with today’s systems. I will return for a refund immediately. Absolute rubbish.

June 16, 2026
Unprompted review

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