Zervant by Shine Reviews 

3,070
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've been a zervant user for almost 3 years now. Zervant is a game-changer! This user-friendly tool has streamlined my invoicing process, saving me both time and hassle. I love how intuitive it is t... See more

Rated 3 out of 5 stars

Really easy to use and not too complicated, however, I would like to be able to add more columns on the home screen on the invoice list as I use the 'Sellers Reference' box on the invoice to add the l... See more

Rated 5 out of 5 stars

I have been using the free version of Zervant for over 3 years now and i am absolutely satisfied with Zervant is offering for a small business like mine. If you have buiness has limited custo... See more

Company replied

Rated 5 out of 5 stars

Been leeching the free version for 5+ years for my very small company. I'm not only impressed about the quality, effectiveness, cleanliness of the interface, also -- not a single suggestion to mov... See more

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(3,070)

170 reviews in the last 12 months

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Rated 1 out of 5 stars

great software - bad customer service

great software - BAD customer service.. several peoplecannot explain why there is still currency on a profile, even though this currency no longer exists.
Thanks for nothing!

October 22, 2026
Unprompted review
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Rated 1 out of 5 stars

I paid Zervant for the ability to send…

I paid Zervant for the ability to send e-invoices (verkkolasku) to my customers in Finland. Unfortunately, this feature does not work for an unknown reason, despite providing the correct OVT address and all other required details.

Technical issues happen, and I understand that. However, what makes the situation even worse is the complete lack of proper customer support.

The phone line is constantly busy, and getting a response through the chat takes 3-4 business days. This is simply unacceptable for a paid invoicing service that businesses rely on.

As a result, I wasted €12 on the September subscription fee and even lost a real customer because the invoicing process made my business look unprofessional.

I paid for a service that doesn’t work as advertised, and when something goes wrong, there is practically nobody available to help.

Very disappointing experience with Zervant. I expected much better from a company providing financial tools to businesses.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Have used Zervant for years now

I've been using Zervant by Shine for years now and love it. It's straightforward to use and has a clear and clean dashboard.
I only recently realised that it also shows my clients in order of who has paid the most. I highly recommend this app.

September 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer care!

I’m very grateful to the Zervant team for their kind assistance. I only use the software occasionally, but I was charged for another annual subscription. I reached out to ask if a refund would be possible and requested to switch my account to the free plan for now.

The support team was understanding and issued a refund as a gesture of goodwill. This was a big help for me, especially since the annual fee is already a significant amount of money. As I mentioned in my email, that money can already buy boxes of milk for my son.

I truly appreciate Zervant’s compassion and customer support. I promised to come back and use their accounting software again in the future when I need it. Thank you, Zervant, for your generosity and understanding.

July 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I love this site

I love this site. Its so easy to generate and send invoices. Would highly recommend Zervant.

April 29, 2026
Unprompted review
Zervant by Shine logo

Reply from Zervant by Shine

Hi! Thank you for your feedback, we really appreciate it!
We’re also glad to hear that you find Zervant easy to use and would recommend it to others😊

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Rated 5 out of 5 stars

Great service and great support

Great service and great support all the time :)

April 22, 2026
Unprompted review
Zervant by Shine logo

Reply from Zervant by Shine

Hello, thank you for your feedback !
We’re happy to hear that you like our services and support😊

Rated 5 out of 5 stars

Excellent software and services!

Excellent software and services. I was on the free version for a year or two but now pay and I have no qualms. Fully recommended A+

April 20, 2026
Unprompted review
Zervant by Shine logo

Reply from Zervant by Shine

Hello!

Thank you for your feedback!
It means a lot to us that you would recommend our services. If there’s anything we can help you with, don’t hesitate to reach out!😊

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Rated 3 out of 5 stars

Really easy to use and not too complicated

Really easy to use and not too complicated, however, I would like to be able to add more columns on the home screen on the invoice list as I use the 'Sellers Reference' box on the invoice to add the location which I worked. Searches don't include what's in the sellers reference box, so I have to manually open each invoice to find the one i need to look at. I know I should maybe print them off, but trying to go completely digital!

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Constantly crashing

Constantly crashing, invoices not being able to be sent. Crashing seems to happen most weekends and then there is no support from anyone. Given advice to send credit notes instead of invoices which then I can not delete from the software. Very poor and full of bugs, will not be renewing with them.

March 2, 2026
Unprompted review
Zervant by Shine logo

Reply from Zervant by Shine

Hello Jodie!

Thank you for your feedback. We are sorry to hear about the experience you have had.

We have been in contact with you over the past days and are actively working to resolve the issues you mentioned. Our team is prioritizing this to ensure the software works reliably for you!

Rated 5 out of 5 stars

I highly rate Zervant

I highly rate Zervant. Very easy to use. Works every time.

March 2, 2026
Unprompted review
Zervant by Shine logo

Reply from Zervant by Shine

Hello Mats!

Thank you for the lovely feedback. We are happy to hear you have had a positive experience with us!😊

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