Zima Dental Reviews 

6,284
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,376 reviews, reviewers overwhelmingly had a great experience with this company. Customers widely praise the sleek cleaning pods, compact design, and effective daily tablets that effortlessly keep dental retainers and mouth guards looking completely brand new and fresh. People consistently note that consumer support is exceptionally fast, friendly, and genuinely helpful when addressing various shipping inquiries or technical questions. However, some reviewers were not happy with automated subscription renewals and experienced unexpected difficulties trying to return consumable items. A few other people also felt that the cleaning power did not always match their expectations when dealing with older, heavily stained dental appliances.

What people talk about most

Product

Users describe positive interactions with product, noting that devices and accessories are stylish, compact,... See more

Quality

Customers had great satisfaction with quality, praising the stylish design, ease of use, and reliable... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting prompt, helpful replies... See more

User experience

Consumers find user experience to be positive, highlighting that the device is sleek, intuitive, and very... See more

Response time

People report positive experiences with response time, frequently highlighting that they received prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some more of the Zima cleansing tablets along with the peppermint wipes. The wipes do a great job of keeping my Zima Dental Pod and Zima Travel UV case clean. I prefer the wipes to tissues... See more

Rated 5 out of 5 stars

I ordered the Dental Pod through the Zima website and thought my computer had used a cancelled credit card to pay. I emailed customer service and received a prompt and helpful reply which put my mind... See more

Rated 5 out of 5 stars

Zima dental absolutely stands by their warranty claim. My Travel Go pod was shorting. I completed the form and uploaded a short video. There was no problem getting a replacement. Not only that, Ar... See more

Rated 5 out of 5 stars

I am really happy with my Zima dental pod pro and find it much more convenient to leave the base plugged in while I fill the pod with water. It keeps my retainers like new and I would recommend it. I... See more


Company details

  1. Cosmetics Industry
  2. also in
  3. Beauty Product Supplier
  4. Dental Supply Store
  5. Health and Beauty Shop

Written by the company

Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 92% of negative reviews

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4.8

All reviews

(6,284)

2,428 reviews in the last 12 months

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Rated 5 out of 5 stars

A QUALITY EXPERIENCE!

My dentures had become somewhat stained after wearing them all day for several years. Purchasing Zima Dental's Dental Pod Pro, together with their Ultrasonic Boosting Tablets and Protective Cleaning Wipes, has resulted in much cleaner dentures as well as peace of mind about the health of my gums and one remaining natural tooth. I have found that the company is more than willing to help me when, as an eighty-year-old living alone, I find ordering online a little daunting. I would recommend this company to anyone needing good quality products for their dentures and a swift response to every query.

October 18, 2026
Unprompted review
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Rated 5 out of 5 stars

I love this

I already had the Zima Dental Pod, which I have been very happy. I was emailed by Zima with the details of the UV Case. I had an opportunity to purchase it at a reduced price so I went for it! Very happy with it. It's going to prove very useful when travelling but I already use it on a day to day basis at home.

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

I love the dental pod and the tablets…

I love the dental pod and the tablets! They work great together! My night guard appliance is cleaner than it's been in a while. That gives me peace of mind when I wear it at night.

October 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great product, great customer service!

I love my dental pod, it cleans my night guard and is so easy to use! The pink color is so cute. When I couldn’t find my package, the Zima team helped and provided personalized customer service to resolve the issue.

October 12, 2026
Unprompted review
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Rated 3 out of 5 stars

Had to buy a replacement

I love the product but had to buy a replacement as my previous one just stopped working after 8 months. I told them this privately, said they were reading it so here goes

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and product!

I have a Zima ultrasonic dental pod for cleaning the mouth appliance I use for sleep apnea. I love it! It’s made such a difference and keeps my appliance clean and fresh. I was excited to see the Zima travel case that doesn’t need water and ordered one. Unfortunately, my appliance was just a little too big and the case couldn’t close. I contacted customer service and they gave me a full refund. If they ever make a travel case that fits my appliance, I’ll definitely be ordering one!

October 2, 2026
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Rated 5 out of 5 stars

Zima

Zima, makes a good product that they stand behind. I had an unusual issue, and their warranty team was able to replace the unit. Thank you all.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

The Customer Service team at Zima Dental is very responsive and helpful and wants nothing more than to have happy and satisfied customers!

October 15, 2026
Unprompted review
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Rated 5 out of 5 stars

The Best Customer Service ever!


Probably the best customer service I have ever received. The follow ups were great! And this is my 3rd cleaner - I love them so much I have them at all our homes!

October 6, 2026
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Rated 1 out of 5 stars

I do NOT recommend Zima Dental. Product not shipped after ten days. Delivery keep getting postponed.

I have not received the product I paid for after ten days despite info saying EU delivery in 2-5 days. The delivery date keeps being postponed and is now 19 days from when I purchased the product. Even though the payment went through immediately. The costumer service is not helpful and refuses to expedite my request for a refund. I am not sure I will ever receive the product. I do not recommend Zina Dental.

October 4, 2026
Unprompted review
Rated 5 out of 5 stars

Old night guard, new life

I have worn a night guard for several years. Until now, access to ultrasonic cleaning for the night guard has been at routine dental visits, every 6 months. Using my dental pod has elevated the maintenance process. My night guard feels fresh and looks cleaner.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Works great so far

Works great so far, I use it multiple times a day to keep the smell and grime off my Invisalign. Hopefully it works well for many years to come!

October 14, 2026
Unprompted review

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