Zin Home Reviews 

I ordered a dining table with Zin Home, that ended up being on back-order. However, since it was such a beautiful piece, we decided to wait. The customer service representative kept us updated on its status and they were able to delivery the table early than expected. The delivery drivers were great with setting up the table. Highly recommend this delivery company. We are enjoying our table. Thanks for a great experience.

I recently ordered living room set and 2 stands one for living room and another for the foyer. They have great selection, value and superb customer service. Ordering was easy, delivery was on time and seamless. Thank you Zin Home. I highly recommended Zin Home to everybody.

I had a great experience with Zin Home from start to finish. The communication throughout the entire process was excellent — they kept me updated every step of the way and were always quick to respond to any questions I had.

The quality of the sofa I purchased is amazing and exceeded my expectations. Unfortunately, the delivery company damaged the original sofa during delivery, but Zin Home handled the situation incredibly well. They immediately arranged for a replacement and made the process completely stress-free.

What stood out most was their customer service. They genuinely cared about making things right and kept me in the loop the entire time. It’s rare to find a company that stands behind their products and customers the way Zin Home does. Highly recommend!

I ordered a beautiful living room table. Unfortunately, it wasn't in stock and there were several delivery dates that had to be rescheduled. Once it finally arrived, it was damaged. I had the drivers take it back with them. I emailed Zin Home, and called as well. I spoke with Adam, a very nice man. He apologized and understood how I felt after so waiting for the table. I stated that I just wanted a refund and Adam did just that. He didn't hesitate, he even contacted me with a pic of the funds that were placed in the mail. This the type of business that you want to do business with. I will view the Zin Home website again and if I find something again I will order it. I really appreciate how well Adam handled the situation, great businessman. Thank you again Adam!

First contacted Zin Home for info on a product -- they responded quickly. The item was backordered, but they kept me posted so I knew when to expect it to ship. It took quite a while to get the table I wanted, not because of any problems with Zin, but because we live in northern MN and getting local White Glove delivery is challenging. It didn't help that because of a miscommunication with the delivery company, we did not get White Glove delivery as expected. As soon as Zin was made aware of the situation, however, they arranged for the delivery company to return the next day to "complete" the service. I really appreciate that both the delivery service and Zin Home responded quickly to address the situation and make sure I was happy with the outcome. I would happily purchase from them again in the future.

Thank you so much. Very happy with my purchase.
I will definitely order again!

I had a really positive experience with ZinHome. I purchased a bed from them and was very happy with the quality — it looks great and feels sturdy.

The whole process was smooth and the team was responsive and helpful throughout. They kept me updated and made everything easy to understand.

Overall, everything was handled professionally and I’m really satisfied with my purchase. Would definitely recommend.

I recently purchased a bed room set and had a fantastic experience from start to finish. The customer service was excellent the staff were friendly, professional, and very helpful in answering all of my questions.

A special thank you to Adam, who I was in contact with throughout the process. He was incredibly helpful, responsive, and made sure everything went smoothly from ordering to delivery.

What really stood out was the communication. I was kept informed every step of the way, which made the whole experience stress-free. It's clear they care about their customers and want to make sure everything goes as smoothly as possible.

The furniture itself is great quality and exactly what I was hoping for. Overall, I’m very happy with my purchase and would highly recommend this store to anyone looking for quality furniture and excellent customer service.

I recently ordered a bedroom set from Zin Home and i am pretty happy with my purchase. The quality exceeded my expectations, the materials are sturdy, the finish is beautiful, and everything looks exactly as pictured.

The entire process was smooth from start to finish. The website was easy to navigate, product descriptions were clear, and customer service was responsive and helpful whenever I had questions. They kept me updated throughout the shipping process, and delivery was on time and well organized.

Big thanks to the Zin Home crew for their quick fix! I ordered a coffee table, and the shipping company messed it up. I called them, and they sent a new one right away. That coffee table is now one of the nicest things in the office!

Absolutely love this sofa. This is my third purchase from this store, and they never disappoint. The quality is exceptional—timeless design, beautifully made, and incredibly comfortable. I get compliments all the time, and people constantly ask me where it’s from. The white-glove delivery was seamless, and the team was friendly, professional, and genuinely helpful from start to finish. It’s rare to find this level of quality and service anymore. I’ll continue buying from them without hesitation.

I ordered a dining table with Zin Home, that ended up being on back-order. However, since it was such a beautiful piece, we decided to wait. The customer service representative kept us updated on its status and even provided us with free white glove delivery for the inconvenience. The delivery was smooth and we love our table!

I was looking for a Pottery Barn cabinet and after a quick google search, I discovered that Zin Home sells the same item for almost 30% less. I decided to order from them and it just arrived. The prices are exceptional, and the customer service is top-notch.

Ordered patio furniture for my high rise Miami condo balcony but I was lazy to measure the balcony. Sofa I bought was too big for the space. Contacted Zin Home for a replacement and Adam was very attentive and helpful. I got the right size today and I could not be happier. Highly recommend Zin Home

Ordered a table for $2200 with white glove delivery. Delivery was December 22 2025..delivery team tried to put table together but stated it was the maker and hooe were not aligned. I ask him to take it he stated he would put in report but due to it being structural sound, they would notify company to replace and they would pick up on replacement date. Zin homes response was that they would give me $299 but manufacturer stated that table is fine. Legs are leaning forward and top is off alot.

I thought I ordered a counter height stool and got a bar height. I requested to exchange. This was their response:
the customer becomes responsible for cost of shipping both ways, and this total amount gets deducted from the overall refund. It cost us $212.08 to ship it, and to ship it back to our warehouse, is about $220 This means that at least $432.08 would be deducted from your refund. There is also a restocking fee of $78.12, which we would also need to deduct from the refund. This brings total deducted from refund to be $510.20, making the refund only $259.34.

Bought an artwork i saw on the TV show Suits from Zin Home. Great quality, great service.

Purchased a sectional sofa. Couldn't have been happier with the price and the service I've received.

I recently purchased a leather sectional (the Lexi Sonoma) from Zin Home and I had a great experience with them! I was a bit apprehensive buying a large furniture piece online due to the "sight unseen" in-person factor but the photos on their website were just as accurate as the sectional when it arrived to me! I was also a bit apprehensive due to the fact that I hadn't heard of Zin Home prior to my purchase. The sofa was on back order for months due to shipping/manufacturing constraints as of lately, but Zin Home's staff made sure I was kept in the loop on any delays and pending arrival to me. Their communications to me were very prompt and always courteous. The delivery to my home (final mile and White Glove) was also super great; no issues whatsoever with their service, as they took the large boxes with them upon leaving! I would sincerely recommend Zin Home to anyone interested in a large furniture piece! They have such a beautiful selection of furniture of all types. Support your small businesses!

GREAT CUSTOMER SERVICE!!!
In a day and age where you can rarely get a human to respond by phone or email, I was very pleased with Zin Home's customer service.
Erin, the supervisor, went out of her way to look for a product that I was very much interested in, however, it has been discontinued. She did an internet search for me and also gave me info that I could use to do my own internet search. (Makes me think of the movie "Miracle on 34th Street" where the Macy's Santa tells customers which other stores carry the gifts on their children's Christmas list!) Thank you Erin for restoring my faith in GREAT Customer Service! I'm very appreciative of your time and efforts!!!