Zipzoomfly Reviews 

now the website is down.
highly doubt that they are gone with the money that should have been used to pay customer's rebates!!!

This company was formerly googlegear and apparently were forced to change their name at one point or another. People are right you cannot expect to raise them on the phone but their prices are usually pretty good and I have never had a problem returning anything. I'd put them on part with newegg but the latter definitely has better communication.

ZipZoomFly has the worst customer service. It is impossible to get anybody on the phone, and they won't return your calls. Avoid at all cost.

They stole my $15 rebate. Fraudulent advertising. Do not answer emails.

awesome site, better prices then newegg

Recently I make a purchase from zipzoomfly and I am highly satisfied with their price and delivery service. In inline purchase sometimes I take a risk to buy something to see how their service is. I did the same thing for it. Because I did not have experience before with them. However now I am happy and confident to buy anything from them.

WORTH EXPERIENCE EVER..... WAS GOING TO BUY LAPTOP FOR MY GIRLFRIEND'S BIRTHDAY, PLACED ORDER 7 DAYS IN ADVANCE, BUT THEN IN 5 DAYS THOSE FREAKING IDIOTS CANCEL MY ORDER BECAUSE COULDN'T CALL ME, DUE I CHANGE MY NUMBER, CAN YOU IMAGINE THAT, ON THEIR POLICY PAGE DOESN'T SAY ANYTHING ABOUT CALLING AND VERIFYING BY THIS WAY, IT SAYS I'LL GET EMAIL WITH ADDITIONAL INFO REQUEST, BUT I GOT NOTHING, AND AT SAME TIME I CHECKED THEY ALREADY WAS OUT OF STOCK OF THIS LAPTOPS, SO THEY PROBABLY JUST MADE EVERYTHING UP!!! HORRIBLE COSTUMER SERVICE, THEY HAVE ONLY ONE MANAGER, THAT WAS SEEK WHEN I CALL, AND HAD A DAY OFF..... GENERALLY SPEAKING DON'T WAIST YOUR MONEY AND TIME WITH THIS ASSHOLES!!!!! THIS IS JUST A LITTLE OFFICE, WHERE IS A LOT OF LIERS WORK.... THEY SCREWED ME UP, DON'T LET THEM DO SO WITH YOU!!!!

ABSOLUTELY THE WORST CUSTOMER SERVICE EXPERIENCE IN MY ENTIRE LIFE!!!!

The manager "Mike" was a complete ****, rude, arrogant, condescending, and unhelpful.

The site advertises a final price of $74.99 on their hitachi 500gb mobile hard drives. However what they don't tell you anywhere on that page, or on the cart page is that you only get one rebate. So when I purchased 4 I could only get one 15.00 rebate (13.00 if I wanted my rebate any faster than 10 weeks)...

I have ordered from them before and the previous limit for hitachi hard drive rebates was 5 (which was clearly stated) In this case they are obviously being deceptive in hiding the fact that you will only get one no matter how many hard drives you order...

STAY FAR FAR AWAY FROM THIS COMPANY!!!!!!!!!!!!

Same story that is rampant ... zipzoomfly ships, never arrives, tells me to wait 4-6weeks for process then tells me i'm out of luck and i'll have to pay another $250 for a replacement if i want one.

My situation is quite similar as Joshua. I placed an order on June, it's a camcorder. The estimated delivery is on June 23, I almost tracked it whole day. Just "out for delivery", until I got home. I just waited an waited. Late in the evening, I tracked it again, said "delivered". I thought fedex may drop it off at the leasing office. Next morning before I went to work, I stopped by our leasing office, nothing could be found. Then I tracked it again, said "left at the front door since signature is not requested". I thought I lost the package, so I call the custom service. They asked me to offer pictures about my apartment, which could be used to make a claim with fedex. Zipzoomfly told me that I had to wait 4-6 weeks to get the refund or reshipment. Like a idiot, I waited an waited. One month late, I called them and asked what's going on, they immediately replied: "Fedex denied the claim, so they won't reship or refund me". Then I called Fedex, fedex told me the formal documents has already been sent to Zipzoomfly about half a month and 7-10 days were left to argue, but now, the claim is closed. It's Zipzoomfly, they didn't contact me in time, which resulted in the final close about the claim. Zipzoomfly refused to re-claim it even fedex suggested me do that. The attitude of their supervisor is disgusted. He said, you can argue me as long as you wish, but we won't reship or refund me.

I though I am unfortunate to lost my package, but when I read Joshua's comments, I realized it's not by chance, Zipzoomfly is a fraud. They use the same trick to attract customers with especially lower price of laptop, camcorder etc. Finally the products will be lost, the claim will be denied, and the money cannot be refund.

I will employ a lawyer to deal with these staffs. Just a reminder, never trust the extremely lower price online.

Received ASUS Netbook. Wireless card worked but failed after about 30 minutes of use. Called manufacturer who concluded the product should be returned. Returned product to ZipZoomFly. They tested the wireless card to work but did not have resources to extensively test as I did. I requested for a full refund or an exchange of product. Request was not accepted. They offered to ship the same unit back to me or send the unit to manufacturer for repair which takes at least 2 or 3 weeks. Offer is unacceptable because 1) product was defective on arrival (could not use product for more than 30 minutes at a time). 2) Already wasted 2+ weeks for no computer to use. Shipping to manufacturer repair takes at least another 2 to 3 weeks. 3) There is a $30 rebate which I would not be able to file in time. 4) I cannot buy another computer while this case is not resolved. 5) ZipZoomFly business practice of customer paying for return shipping even if the product is defective on arrival is unethical.

I received my cards in the mail... they are great! I cannot believe how quickly you all printed and shipped my order! I have already recommended you to my sister and will recommend you to others. Thanks for great customer service in a wacky world!

I ordered a netbook from this company they shipped it about 5 days after I ordered it. They shipped it without requiring a signature. They used Fedex for the shipping. Throughout the shipment I constantly checked the status of the shipment. On the day it arrived I came home and asked my brother who was home all day had my item came. He said Fedex had not came. Often when Fedex comes they knock very lightly and run off as quickly as possible. I checked the status of the shipment again and it stated it was left at the door. I live in a heavily populated apartment building in which anyone can access my doorway. The neighborhood is pretty nice, not a crime infested area at all. I checked around with my neighbors and they had not seen the package. I also contacted my management company who had not seen my package. I then contacted Fedex to see what they had to say. They contacted the driver and called me back and said he definately left it at the door, they also told me to contact the shipper and get them to start a claims process. I called Zipzoomfly and they went through the process and explained that it would take 4-6 weeks to process the claim. I explained it was extremely rediculous for me to wait possibly 8 weeks from the time I ordered it to get the item. When asked if there was anything else they could do I proceeded to ask could I get a discount given the circumstance and also they had ran a special since I originally made my purchase. They simply said no and "it is not our problem, you didn't get your item." I then suggested that they ship me a new one immediately and they could deal with Fedex on there own and whenever they gave them a refund they would have there money. It was very important to me to get the netbook as I needed it for school and as there is only 4 weeks left of class I really won't need it 4-6 weeks. They said well we can't do that. They next day I got a call from Fedex asking about the situation and they informed me that zipzoomfly had not contacted them to start the pr

I'm no tree hugger, however i found this site while looking to purchase some cheap paper & envelopes, & was shocked to find that TheGreenOffice.co.uk supplied recycled green stationery cheaper then the standerd items i was already buying from a well known online stationers!!!

Since then we have switched all are products to the green office's sustainable eco alternatives and are happy to know that we are saving money and the plannet!!

Delivery has always been on time and in the event of a problem the green office team is always quick to sort it out - would reccomend to everyone t that has the need for stationery

How slow can you be