Zoho Reviews 

I've recently started using Zoho Social to explore how it can help streamline social media management for my brand, TalkWithTighoPodcast.

So far, I've appreciated the platform's organised layout and the range of tools available for managing multiple social media channels in one place. As someone building a growing digital brand, having the ability to plan, manage and coordinate my social media activities from a central platform is particularly valuable.

I'm still exploring its full capabilities, but my experience so far has been encouraging. I look forward to discovering more ways Zoho Social can help improve my workflow, save time and support consistency across my social media platforms.

It's a promising tool for individuals, creators and growing businesses looking to manage their social media presence more efficiently.

Great software, but stick to self-service—sales support disappears after closing
I purchased Zoho Books and Zoho CRM through a Zoho sales representative rather than signing up via self-service online. Before I signed the estimate, the rep explicitly promised that going through him would give me NET 15 terms and a dedicated resource to help escalate issues throughout the year.
Unfortunately, that support stopped the moment the deal closed. Since activating my account, it takes months to get a reply due to constant out-of-office messages, and the rare responses I do receive are unhelpful. Looking back, the only time my account rep was responsive was while trying to close the sale.
Advice for new customers: If you are considering Zoho Books or CRM, just sign up directly through the self-service portal. Do not rely on promises of dedicated account management or post-sale escalation help from the sales team.

Zoho Social has been really easy to get to grips with — clean dashboard, simple scheduling, and seeing all my posts in one calendar view makes planning so much quicker. The analytics are clear and straightforward too. My only real feedback is that the trial felt quite short — there's plenty to explore and I would have loved a little longer to properly test every feature before deciding. Overall, very positive experience and I'd happily recommend it.

easily one of the best tools out there if you want everything under one roof. Managing multiple networks, scheduling content, and tracking engagement from a single dashboard saves so much time. Super smooth experience!

I receommed this is the best ever social media automation tool i ever found. I am very much happy with this.

Really enjoying Zoho Social so far! The user experience is great, super easy to navigate - overall pleased with everything it has to offer! Plus, in terms of value for money, it is reasonably priced for premium plans and stands up against its competitors that cost a lot more.

Zoho One is a life saver for entrepreneurs and businesses as you have everything you need in one single space, without the need for subscriptions in various other platforms. We run an online Magazine Chefs MAG and we have organized all our business through Zoho apps.
I highly recommend it to both solo entrepreneurs, business owners but also marketing teams.

Zoho social is Very Helpful for managing multiple platforms.

Honestly, we thought it was going to be great with all the features but it has been nothing but a headache for our team. We run a naturopathic clinic in Colorado and previously used Wix Booking and somehow that was waaaaay better than Zoho. They are missing so many intuitive features we previously used with Wix Booking. Example: you cannot have the power to add anything to your calendar unless it is publicly available. This is a headache for us because we tend to book patients outside of business hours if they need. You cannot do this without making that time open to the public, which we don't want to do. DUMB. We also can't double book, i.e if we want to make sure to call someone during the visit or book any kind of note in the time slot. It's one of those platforms that has so much going on that nothing has been mastered. Basic features are overlooked. It shouldn't take 20 steps to do anything outside of your normal schedule. We brought this to to their IT and they were stumped. That's kinda sad. Do not use this product.

Awesome to use on daily basis for our company socials.

Features that give true value for social media management

This was the best app and really helped me stay consistent with my social media!

Nice, works as expected

For me, Zoho Social has been super easy to use, both when I’m posting manually and when I’m doing bulk uploads. Once I’ve got content loaded, it makes daily posting across all my social media pretty straightforward. Only thing I’d change is the interface, it could be a bit better overall.

so good. its amazing

one of the best and easiest interface to work with. love it

Have wasted hours previously and now again having issue with Zoho Desk from them. The attachment code for image does not work and they are rigid to test it on w3 school and not in WordPress where the same code worked previously.

Forced me to have the free trial without even clicking a button. I just wanted to mail imbox and I just CLICKED on the Projects section to see what they have to offer.

And you cant cancel it by yourself, a support lady has to do it for you.

Is this legal? NO! But what can you do, the mail works good.

But thats how they get you, email for 3$ and then you get random invoices for something you never agreed or clicked to pay.

I have had a good experience using Zoho Social. The platform makes managing social media accounts much easier, particularly when it comes to scheduling posts, planning content, and preparing reports.

The interface is fairly intuitive. It's such a useful tool for anyone looking to organize their social media activities more effectively.

Overall, Zoho Socials is a valuable platform, and I'd recommend it to individuals and businesses looking for a more structure approach to social media management.