We’ve recently started using Zoho Social to manage our posts, and it’s made a noticeable difference to how we handle our social media. The biggest benefit for us has been how much easier it is t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Zoho offers a suite of online web applications geared towards increasing your productivity and offering easy collaboration. Zoho's online office tools include a word processor, spreadsheet application, presentation tool, hosted wiki, notebook, CRM etc
United States
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The single biggest reason to love Zoho is the elimination of "app sprawl." Before Zoho, a typical workday involved juggling six different tabs, multiple logins, and a web of brittle Zapier connections trying to make HubSpot talk to QuickBooks, Slack, and Zendesk.
I like that application this is really helpfull to manage your social channel in one page.
We used Zoho social for scheduling our content. It's a very reliable & easy to use tool. It made our work so much easier.
Zoho is the best social media automation tool I've used. I love the fact that it also gives me insights on how each of my posts are doing in real-time. Kudos!
The customer support is also excellent.
Horrible service, smtp takes forever. Horrible interface, trying to find settings is like mining for gold. Horrible customer service, trying to cancel is like trying to get out of a time share.
Its a great platform to post on all social platforms at a single click! Easy to manage and flexible to use. Recommend it to All.
Zoho is easy to use and a great tool for business
Zoho Social is a powerhouse for agencies and small businesses alike. It’s affordable, user-friendly, and packed with enough "smart" features to save you hours of manual work every week.
I have been a paying customer on Zoho Mail Premium, which clearly advertises a 40MB attachment limit. However, for a long time now, I have been experiencing ongoing issues sending PDF attachments over 10MB. Instead of sending properly as attachments, files are often converted into links, which frequently do not work properly on iPads or mobile devices.
This issue has seriously affected my business operations. I have had to resend files multiple times, explain the problem repeatedly to clients, and waste valuable work hours dealing with something that should function correctly under a paid business plan.
What is even more disappointing is the customer support experience. I have contacted Zoho support many times by phone and email and keep being told that the issue has been “escalated” and that someone will contact me. No one ever does, and no real solution has been provided.
For a business email service, reliability and support are critical. Unfortunately, my experience has been extremely frustrating and stressful due to the lack of follow-up and resolution.
Zoho Social has helped us manage our clients social platforms efficiently and the reporting system provide downloadable matrices that enable us have ease in presenting to the clients. Well done. Definitely will continue using it...
Zoho Social makes it so much easier to post to mulitple platforms.
Zoho Social is a user-friendly and affordable social media management tool. It offers excellent scheduling, analytics, and team collaboration features, making it ideal for businesses and marketers. Its clean interface and Zoho CRM integration are major advantages. Overall, it’s a reliable platform for managing social media efficiently.
My overall experience with Zoho Social has been excellent. It has completely transformed how I handle digital presence for multiple brands. Instead of jumping between tabs, I have a "single pane of glass" that handles everything from high-level strategy to daily execution. It strikes the perfect balance between power and simplicity, making it indispensable for anyone managing serious digital growth.
Signedup for Zoho SMB webmails.. I run a web design agency and I setting up webmails is part of my business offering. I've been using hosting webmails for a while and Zoho's pricing seemed attractive (they have a mobile app too).
For a polished platform as Zoho I thought they had sorted out the signup process, but boy I was wrong. I signed up, paid for a yearly webmail for a client (very affordable pricing for the features) and on to adding my next client's webmail and apparently you have to become a partner. 10 days in and I still i'm nowhere to setting up webmails for my clients. Apparently for some reason even though I signed up from Canada & Canadian address I was placed in the US datacentre. But yeah the sign up process for an agency is a DEAD-END.
We’ve been using Zoho Social to manage our social media scheduling, analytics, and multi-platform posting, and honestly it has streamlined our workflow significantly.
The platform is clean, easy to navigate, and the scheduling tools save us a huge amount of time across Instagram, Facebook, LinkedIn, and more. The analytics dashboard is especially useful for tracking engagement and identifying which content performs best.
One thing we really appreciate is how business-focused the platform feels compared to many other social media tools. It integrates well into a professional workflow without feeling overly complicated.
Customer support has also been responsive and helpful whenever we had questions.
Overall, Zoho Social has been a solid asset for managing and growing our online presence, and we’d definitely recommend it to businesses looking for an efficient all-in-one social media management platform.
Makes social media so easy! This is been a game changer for our business.
I have been using Zoho Social for a while, and I find it the best and most seamless for all my social media scheduling requirements!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.