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Rated 1 out of 5 stars

My card was charged without my permission or even involvement. I tried to contact customer support but after 30 mins I realised customer support is a scam as well. I ended up cancelling my card becau... See more

Rated 1 out of 5 stars

All smoke and mirrors, don't believe the 5 star reviews. I lost tens of thousands of dollars in the "Amazon Automation" scam. I know many who lost hundreds of thousands. Kevin David & David Arnett are... See more

Rated 1 out of 5 stars

Zonbase is a company that was exposed by the FTC for scamming people with false promises of passive income through Amazon automation. Like hundreds of others, we trusted their claims and ended up fina... See more

Rated 5 out of 5 stars

Fastest Chrome Extension and easy to get and analyze sales data. Tons of amazing tools, accurate keywords, product research, and hot trending products. Easy to use and gives across the board inform... See more

Company replied

Company details

  1. Software Company

Written by the company

Work Less, Earn More on Amazon With ZonBase. We make it easy for you to dig deep into more than 100 million products in Amazon’s database. Uncover a winning niche in seconds. Use our 24/7 Amazon coaches to manage your launch, automate your PPC, optimize your listings or give a detailed Product Validation Report on any new product you discover.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

38 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

My card was charged without my…

My card was charged without my permission or even involvement. I tried to contact customer support but after 30 mins I realised customer support is a scam as well. I ended up cancelling my card because these scammers some how had the number. Run away from them very fast.

March 11, 2025
Unprompted review
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Rated 1 out of 5 stars

All smoke and mirrors

All smoke and mirrors, don't believe the 5 star reviews. I lost tens of thousands of dollars in the "Amazon Automation" scam. I know many who lost hundreds of thousands. Kevin David & David Arnett are behind this shady business and they have already had to pay the FTC well over $2M. Do a search for "KD Automation" on the FTC website to learn the truth. Also avoid: "Proficient Supply" & "Hickory Tree Fulfillment".

August 27, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Zonbase is a company that was exposed by the FTC for scamming people with false promises of passive income through Amazon automation. Like hundreds of others, we trusted their claims and ended up financially devastated. The founders, Kevin David Hulse and his partner David Arnett, are currently facing a mass action lawsuit signed by more than 200 people. While Trustpilot doesn’t allow me to include links, a quick search for ‘DK Automation’ on the FTC website will reveal the full story.

October 15, 2023
Unprompted review
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Rated 1 out of 5 stars

I bought the course because they told…

I bought the course because they told me that they do 90 percent of the job. But when it started they said if you want us to do this part pay this much. So apparently every step of the way if you don’t want to do it your self they will ask for money. So I didn’t even want to pay 1 cents more. I stop using it and I asked them since I didn’t even use anything from this course give me my money back and they denied it. Basically I spend $4500 for the course that I didn’t even touch. I asked my credit card company to dispute that but they denied it too because of the contract that I signed when I bought the course. So for anyone who look for an advice, make sure you know that you are responsible for your sales and everything it is not like what they say about they do everything.

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

"Zonbase: Your Comprehensive Amazon Seller Solution with AI-Powered Excellence"

I started using Zonbase since 2020 and for almost 3~4 years Zonbase is the ultimate all-in-one solution for Amazon sellers. It covers everything from AI-powered listing optimization to in-depth keyword research, thorough product analysis, listing optimizer, PPC, page one, photo enhancer and performance tracking. With their friendly, highly responsive, and professional customer service, it's not just a software – it's a complete game-changer that ensures your success.

August 21, 2023
Unprompted review
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Reply from Zonbase

Hello,

Your loyalty warms our hearts! Thank you for sharing your journey with us.

Best regards,
Zonbase Team

Rated 5 out of 5 stars

Zonbase.com is a game-changer for…

Zonbase.com is a game-changer for Amazon sellers. Its product research, keyword analysis, and competitor tracking tools have given me a competitive edge. The user-friendly interface and excellent customer support make it a must-have. 5 stars!

July 21, 2023
Unprompted review
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Reply from Zonbase

Hello,

We're thrilled by your feedback on Zonbase.com! Your words truly motivate us. 🌟

Thank you,
Zonbase Team

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Rated 4 out of 5 stars

My experience on Zonbase is superb

My experience on Zonbase is superb. Here are lots of tools to analyze, and research the market and to lunch the product which helps us to be ahead of the competitor.
I just love it

July 11, 2023
Unprompted review
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Reply from Zonbase

Hello,

Your words light up our day! We're thrilled you're loving the tools.

Thank you,
Zonbase Team

Rated 5 out of 5 stars

Made my amazon Selling Journey Easy

What mostly stands out to me for Zonbase is the amount of tools and their user friendly interface for all of their tools and if there is ever any questions on how to use their tools I was able to find help on their help website. Overall, I can confidently say that Zonbase has become an indispensable part of my Amazon selling journey. The suite of tools it offers has not only saved me time but has also provided me with a competitive edge in the marketplace.

June 1, 2023
Unprompted review
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Reply from Zonbase

Hello,

Your insights truly resonate with us. We're thrilled to be a part of your journey.

Many thanks,
Zonbase Team

Rated 5 out of 5 stars

Zonbase is an all-in-one Amazon FBA…

Zonbase is an all-in-one Amazon FBA tool that provides a comprehensive suite of features to assist sellers in managing and optimizing their Amazon businesses. With its product research, keyword research, competitor analysis, listing optimization, and review management capabilities, Zonbase aims to help sellers find profitable product opportunities, improve visibility and ranking, and streamline their Amazon selling process.

June 4, 2023
Unprompted review
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Reply from Zonbase

Hello,

You've captured Zonbase's essence perfectly! Thank you for highlighting our features.

Best regards,
Zonbase Team

Rated 5 out of 5 stars

Superb Customer Service and Tools

The level of customer service I have received from Zonbase is unmatched. Their team is responsive, knowledgeable, and genuinely cares about my success as a seller. They have gone above and beyond to address my inquiries and provide guidance whenever I needed it. Their prompt and personalized assistance has made me feel valued as a customer.

Overall, I cannot recommend Zonbase enough. Their Superb Customer Service and powerful Tools have made a significant impact on the success and growth of my Amazon business. If you're serious about selling on Amazon, don't miss out on what Zonbase has to offer!

June 1, 2023
Unprompted review
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Reply from Zonbase

Hello,

Your feedback truly makes our day! We're here to support your success.

Warm regards,
Zonbase Team

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Rated 5 out of 5 stars

Excellent tool for beginners

Excellent tool for beginners. It's incredibly user-friendly, with easy navigation and helpful tutorials for each feature. Their support team is readily available and responsive, making the overall experience seamless. If you're starting your e-commerce journey, Zonbase is a must-try!

February 7, 2023
Unprompted review
Zonbase logo

Reply from Zonbase

Hello,

Thank you for your kind words! We're here to support your e-commerce journey.

Best regards,
Zonbase Team

Rated 5 out of 5 stars

Exactly as advertised

Exactly as advertised. They provide the tools to learn and do it on your own or a la carte services if you prefer to pay them to do the work for you. I look forward to watching the business grow.

April 26, 2023
Unprompted review
Zonbase logo

Reply from Zonbase

Hello,

We're excited to be part of your growth journey! Thanks for your trust in us.

Best regards,
Zonbase Team

Rated 5 out of 5 stars

Just started my Legendary subscription

Just started my Legendary subscription. I love that they have a lot to offer but I have yet to test everything. Curious to try the ppc and photo enhancement services soon.

April 16, 2023
Unprompted review
Zonbase logo

Reply from Zonbase

Dear Zonbase Valued Customer,

We appreciate your feedback! Thank you for taking the time to share your experience with us. Your satisfaction means a lot to us, and we are grateful for your support.

At Zonbase, we are committed to providing excellent service and products. Your feedback encourages us to continue delivering exceptional customer experiences.

If you have any further questions or feedback, please don't hesitate to reach out to us. We are here to assist you in any way we can.

Thank you again for choosing Zonbase. We look forward to serving you again in the future.

Best regards,
Team Zonbase

Rated 1 out of 5 stars

Not even worth 1 star

UPDATE - First this company has responded to my review by claiming they have no record of emails between their company and mine. I have copies of over 20 emails between myself and this company between November and December 2022. Second I have not requested lifetime services. I prepaid for advertising services before I was ready for them because I was assured, twice, there was no expiration date. That was not a lifetime ago, by the way. When I was ready to use them they refused to provide the service AND they refused to refund my money. BUYER BEWARE - THEY LIED!!!

I am not surprised they are refusing to provide the services I have already paid for and are refusing to refund the prepaid funds because the owner of the company, Kevin David Hulse, his partner, David Shawn Arnett, and several of their companies, including Zonbase, DK Automation, and ThatLifeStyleNinja among others, have had actions taken against them by the FTC and now they have to pay millions in damages. See US District Court case no. Case No. 1:22-cv-23760. So keep the lousy $249. You clearly need it more than I do. Happy Reading!

ORIGINAL REVIEW: I would give this company negative stars if I could. They don't deserve one star. I prepaid Zonbase (Zonkeywords) for advertising services, which they are now refusing to provide. They demand that I prove to them that there was no expiration date on the marketing services. Seriously??? This is despite the fact that I have provided the receipt for my payment, and nowhere on the receipt or in any communication was an expiration date listed. I was also told pre-purchase that there was no expiration date. Yet as the customer, they require that I prove something that does not exist. When I demanded that they prove an expiration date existed at the time of purchase, they refused to respond to my message but clearly have no problem keeping my money as they have also refused to refund the money.

December 13, 2022
Unprompted review
Zonbase logo

Reply from Zonbase

Hi AC,

Someone from our team will reach out to you again today.

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Rated 1 out of 5 stars

No Customer Service

They said my email accidently went to trash, and I do know that mistakes happen so that is not an issue. Then they said that they would have a customer service rep. contact me via email. It has been two days and I have not had anyone in ZonBase contact me in anyway what so ever. If there is any other information that I can send to help you help me for services paid for please let me know. It seems the only way that I can communicate with ZonBase is through Trust Piolet.

December 10, 2022
Unprompted review
Zonbase logo

Reply from Zonbase

Hi Marcus,

Our team sent you an email but we never heard back from you since.

Rated 5 out of 5 stars

5 Day Challenge - Zone Base

Kevin's style of presentation i very engaging. In addition he comes across as someone who is really interested in helping his student/customer to make it

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

One of their best services is listing…

One of their best services is listing copywriting and photo enhancer! The description and keywords are of the best choices, and I love how they arrange the pictures. Thank you for optimizing my listing. I'm looking to get your services for my next products. Def would recommend you guys!

October 12, 2022
Unprompted review

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