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Recent reviews
Mike Greaves
Audiological Science's initial work supplying and fitting my hearing aids last year was good enough. This is about their performance afterwards, including the follow on services included for "free" in their contract. Now they call themselves "The Hearing People". I hope that they can hear this.... First they tried to charge me for wax filters which should have been supplied for free. They eventually gave way after being challenged. Recently I tried to book an annual hearing test (included in the contract). First they would only offer an appointment on Wednesdays (when I volunteer with a group of mentally handicapped people). Eventually I accepted an appointment (No. 1) and I cancelled my Wednesday group. On the day no one turned up. They sent me a text 45 minutes later to say the audiologist was ill, but it was too late for me to go to my group. I phoned them. After a long wait in a queue (vile "music") they offered a call-back. This eventually came and I made another appointment (No.2) for the next Tuesday (tomorrow). Then they phoned back the next day and cancelled the appointment. I phoned again (same experience) and eventually made a new appointment (No. 3) for Monday, a day earlier. At the weekend they phoned again. I was away and couldn't pick up. They left an inaudible message - the speaker had a very strong accent which was difficult to understand, and also spoke too fast. When I returned and phoned back today (the morning of appointment No. 3), I requested a call back. None came. No text. No email. And no audiologist! So I phoned back again. This time someone eventually answered, and told me that the appointment was cancelled and had been rescheduled (No. 4) back to tomorrow (same as No. 2). He promised that this time they would turn up. I hope they do - Will they? I will let you know. I would like The Hearing People (THP) to recognise that people with hearing problems have special needs on the phone (who would have guessed?) - THP need to train phone operatives to enunciate clearly and speak more slowly and distinctly, and this is even more important for employees with accents, who may be harder to understand when not communicating face to face. I should mention that I found their initial recorded message perfectly clear and audible, so it can be done. - They need to make more use of text and email and not rely entirely on the phone. - They need to change their horrible piped music which is disturbing and even painful to listen to (is it designed to STOP people waiting?). - They need to call back if requested to. - They need to sharpen up their booking systems to avoid endless changed appointments. - Reviews show that THP can supply and fit hearing aids professionally, but they need to accept that if they offer "free" (i.e. included in the cost) services after fitting, then they must carry them out willingly and competently.
Murat A.
We completed the purchase of our home at Monarchs Grove, Frimhurst Farm, Deepcut on 22 September 2025. Almost 12 months later, significant parts of the development are still incomplete, including roads, drainage, landscaping, communal areas and the swale areas. The landscaping and overall appearance of the completed development presented during the sales process were important factors in our decision to purchase here. Unfortunately, what we have experienced since completion has been very different from what we expected. For months, residents have been trying to understand when the outstanding works will be completed. Bewley Homes Customer Services has repeatedly given us assurances and promises, while the management company has told us that the outstanding works are not within its scope. Residents have effectively been left between the two, without clear accountability or a reliable completion programme. By the end of August 2026, the civil works contractor had left the site while substantial works were still incomplete. After nearly a year, we are still living with unfinished roads, landscaping and communal areas. We are now having to check the original purchase documents, specifications and information provided during the sales process with our solicitors to understand exactly what commitments were made regarding the landscaping and external works. This should not be necessary almost a year after purchasing a new home. Our main frustration is not simply that works remain outstanding. It is the lack of clear ownership, reliable communication and a credible programme for completing them. We expect Bewley Homes to take responsibility, provide residents with a clear written completion programme and finish the development to the standard that was presented when these homes were sold.
Leo DeLaGarza
This is a review of their 611 - customer service line, IVR, and in-store services. After my card was stolen, my payment needed to be replaced with another card, and that seemed impossible and was yet to be completed. The IVR is illogical: when you do reach an agent, they cannot send a new PIN, and her transfer to a "specialist" returns you to the main menu. When I got to the area for the system to send a PIN reset, nothing happened. I went to the store and had an AT&T agent collect the necessary payment info and sign me up for auto-pay, and I even gave the agent a good review, thinking it was all set and done, but a month later, the payment didn't go through, and I no longer had service. I called back 611, and the same inconvenience and run-around happened. I had to pay as an outsider and pay additional fees again. I will be moving services to another company.
Scot Sorensen
This company is the absolute worst in customer service. My S26+ brand new, has a camera malfunction. They wil gladly take my full payment for a phone that is not working properly confirmed by UbreakIfix that it is a SAMSUNG ISSUE, but as a first responder I can not simpl send my phone in the mail for them to take their time with and I can not do this job without a phone nowadays. The two customer service reps I talked to were useless. Refused supervisors, and said they would not send the part to ubreaki fix, that i had the only option but to mail the phone in. If i could rate a zero, I would. Looks like I am goig to an iphone. I have had several Samsungs, but i know have 19 months to pay full proce for a broken camera. Thank Samasung. Absolutely disgusting. This is true and factual.
Stephanie Eagleton
I purchased some sheets of green corrigated bitumen on behalf of my husband as he is not tech savy which is why I found later rather than sooner that a request was made for a review. They arrived in super quick time, great delivery service, in perfect condition and I can vouch that they are a top quality product as hubby is well chuffed with them. We had attempted to by them from a few highstreet shops but he was never satisfied. With this company, it was straight forward, no problems, no fuss and not one headache was bestowed on me.(yay happy days!!) With all this in mind I can honestly say, hand on heart, I absolutely recommend this company!!
Frank Biskerski
I opened a card with my son...paid the bill... then was charged a fee of 7.90. Not knowing this existed , you destroyed my credit by reporting me late.... thank you. I canceled this card last month... i just received another bill for 7.90?? I will never shop at any of your stores again... Please do not trust this company, I am a disabled vet.... hidden fees destroyed my credit. I will never stop telling people, writing reviews and to news agencies.... What this company has done.... your people lie..... con the customer and care not about any of their customers... Please.... do not do business with American Eagle or their affiliates!
Adam
Faro airport is a circus of a place, there’s drink spillages everywhere and no one has the decency to clean it up( staff included) there is a serious lack of common decency for such a “renovated” airport. We ordered a subway and asked for cheese but got none in our sub and it was served cold. Will not be returning under any circumstances and would much rather go to Lisbon or porto and get a train to my next destination, maybe it was just the one day I was here but the staff should recognise that spillages are a serious safety hazard especially for those with limited mobility.
Syed Ahmed Bilal
Beware — trademark renewal/abandonment scam This company (or individual) sends unsolicited messages to business owners claiming your trademark application is "at risk of being abandoned" and demanding payment to resolve it. This is a scare tactic, not a legitimate notice — official trademark correspondence comes from your registered attorney or the relevant IP office, not random cold messages. Do not pay them anything. If you receive a message like this, verify directly with your trademark attorney or the official IP office before taking any action. Reporting as a scam.
Queenie
I was very pleased with how quickly and efficient the company was, I was kept informed by the engineer about time I should expect him etc, the choice of machine was good but I couldn’t understand why I would have to pay extra money for the same machine that was broken, the free choice was very basic and not like for like , the guys that delivered and installed the machine were lovely , I was pleased with the whole experience overall.
Usman Ali
Lizzie provided me with an excellent and very efficient service in securing my tenancy. She understood my requirements, arranged the viewing promptly, and ensured that all the necessary paperwork was completed smoothly and without unnecessary delay. Her communication was clear and professional throughout the process, and I greatly appreciated how quickly she helped bring everything together. I would be very happy to recommend her.
Mark Newton
As an Estate Agent, it can be very hard to find Property lawyers you can work well with and with Josslyn Cooper I found that Property lawyer. Josslyn was instrumental in getting the sale of my Clients property across the line. Her communication, updates and personality were superb and I would highly recommend her to anyone looking for a Property Lawyer for either their sale and/or purchase.
Artis Pudans
Had a really great experience with Elite Trade Sales. Right from walking in, the staff were sound, looked after me, and sorted me out with a decent coffee while we chatted. The whole buying process was dead easy—no pressure, no fuss, and the car has been spot on without a single fault. Definitely recommend checking them out if you’re after a new motor.
Sathya
