Adorama is one of the best places on the web to purchase camera and optical equipment. They are reliable, trustworthy, and prompt. They offer U.S. Market equipment with full warranty, and they don't e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #4 of 9 best companies in Photo Shop
- #40 of 121 best companies in Electronics Store
Contact info
42 West 18th, 10011, New York, United States
- 212-741-0052
- nancym@adorama.com
- www.adorama.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Company
The salesman was awesome. The product was shipped quickly and everything went smoothly. They were able to match the price with B&H. I'm happy
Excellent communication from order to delivery.
Great experience. Exceptional tracking updates and received my item well packaged. One of the best.
Package arrived in perfect condition
Package arrived in perfect condition. It was shipped in a very expedient manner. I added a separate digital hygrometer to verify everything as far as the settings and they are off just a little from the actual readings. Temps are within about 2 degrees and the humidity readings are about 5 percent off. The cabinet is actually showing the higher of the readings which after seeing what the portable digital hygrometer shows, I'm ok with it.
My order hasn't even been shipped a…
My order hasn't even been shipped a week after my call about my original order being short an item. AFTER being assured it would be replaced and after a reorder showed up on my account. It is hard to give even two stars but I am still hoping to get the item within the next week or two even though it will be too late for the intended purpose.
Great customer support!
Kept me informed of my item all the way.
Always kept me informed of my item that was back ordered.
My in store trade in was quick & any…
My in store trade in was quick & any questions were answered.
My online purchase was easy.
Great customer service & great prices
I have been a customer for many years. I always go to them for Epson papers and inks. If they do not have them (Epson is discontinuing some) my rep finds me what I need. He always goes the extra mile.
Adorama is always great
Adorama is always great. Super customer service and prices. None better!
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
I backordered my tripod and was advised…
I backordered my tripod and was advised it would be delivered in 8 weeks. They did a great job of keeping me informed and it actually arrived earlier than expected. Of course, they kept me informed about the early delivery too. The tripod itself is light and sets up fast. I've had a heavy, long-range rifle on it and it's steadier than I am.
Good experience
Good prices. All items arrived quickly in perfect condition, brand new and shipped and packaged well. Only gripe is the included Gator gig bag was way too big for my sound mixer, so I had to buy some poly foam to fill up the extra space. ADORAMA could have caught that prior to shipping. The mixer that actually goes w the case they sent is probably 1 or 2 models higher up in the Mackie range. FX12 or FX16 or FX24 maybe. Not the FX10. Aside from that it was a good experience.
Fast shipping, easy to find what you need.
Fast shipping, easy checkout. It was easy to find what I was looking for.
Great place to shop Scuba/swimsuit that floats
Great place to shop. Great customer service representative experienced kind respectful funny. He hhad a very positive attitude.
Thank you.
Quick fast service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








