Adorama Reviews 

3,785
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,357 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of high quality camera equipment and photography products available on the platform. People are especially happy with the competitive pricing, useful bundled accessories, and secure packaging on their recent orders. Buyers also appreciate the quick shipping services that consistently deliver items right to their doors on time. Some reviewers were not happy with severe delivery delays, tracking errors, and orders that apparently never arrived. Others reported receiving damaged merchandise or incomplete bundles, noting that customer support was extremely difficult to deal with during returns.

What people talk about most

Product

Customers had positive experiences with product, noting that items generally arrive in good condition and as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive safely, on... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and unbeatable deals... See more

Service

People report positive experiences with service, highlighting competitive prices, quick delivery, and... See more

Order

Users describe positive interactions with order, highlighting trouble free ordering and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adorama is one of the best places on the web to purchase camera and optical equipment. They are reliable, trustworthy, and prompt. They offer U.S. Market equipment with full warranty, and they don't e... See more

Rated 5 out of 5 stars

The shipment was quick and I had been waiting for this lens to come back into stock. Great packaging and well protected, which is paramount for the amount of money spent to me. Original packaging for... See more

Rated 5 out of 5 stars

Great product at a good price delivered fast. The Sigma 16mm lens for Canon RF is an extraordinary piece of glass. You know you're getting the genuine product designed for the correct brand when you o... See more

Rated 5 out of 5 stars

I had been eyeing a Nikon lens for some time. I am an Adorama regular customer but surveyed the market. Hand down, Adorama had the best deal with its provided extras. Ordered on a Monday and was d... See more


Company details

  1. #4 of 9 best companies in Photo Shop
  2. #40 of 121 best companies in Electronics Store

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,785)

1,373 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company

The salesman was awesome. The product was shipped quickly and everything went smoothly. They were able to match the price with B&H. I'm happy

September 6, 2026
Rated 5 out of 5 stars

Package arrived in perfect condition

Package arrived in perfect condition. It was shipped in a very expedient manner. I added a separate digital hygrometer to verify everything as far as the settings and they are off just a little from the actual readings. Temps are within about 2 degrees and the humidity readings are about 5 percent off. The cabinet is actually showing the higher of the readings which after seeing what the portable digital hygrometer shows, I'm ok with it.

September 6, 2026
Rated 2 out of 5 stars

My order hasn't even been shipped a…

My order hasn't even been shipped a week after my call about my original order being short an item. AFTER being assured it would be replaced and after a reorder showed up on my account. It is hard to give even two stars but I am still hoping to get the item within the next week or two even though it will be too late for the intended purpose.

September 6, 2026
Rated 5 out of 5 stars

Great customer service & great prices

I have been a customer for many years. I always go to them for Epson papers and inks. If they do not have them (Epson is discontinuing some) my rep finds me what I need. He always goes the extra mile.

September 12, 2026
Rated 5 out of 5 stars

I backordered my tripod and was advised…

I backordered my tripod and was advised it would be delivered in 8 weeks. They did a great job of keeping me informed and it actually arrived earlier than expected. Of course, they kept me informed about the early delivery too. The tripod itself is light and sets up fast. I've had a heavy, long-range rifle on it and it's steadier than I am.

June 16, 2026
Rated 4 out of 5 stars

Good experience

Good prices. All items arrived quickly in perfect condition, brand new and shipped and packaged well. Only gripe is the included Gator gig bag was way too big for my sound mixer, so I had to buy some poly foam to fill up the extra space. ADORAMA could have caught that prior to shipping. The mixer that actually goes w the case they sent is probably 1 or 2 models higher up in the Mackie range. FX12 or FX16 or FX24 maybe. Not the FX10. Aside from that it was a good experience.

September 3, 2026

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