Pixum BE Reviews 

3,457
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Firstly, I do not expect to print picture so fast on the internet with the adjustable tools on their website i was able to finish this on time and it was sent as soon as am done with editing. Also, I... See more

Rated 5 out of 5 stars

Always consistent high quality. Ordered already different products from small to large size. Always very satisfied !!

Company replied

Rated 1 out of 5 stars

I ordered prints on their .be site. Delivery and quality ok. But when I asked for a correct B2B invoice (invoices from Germany) they refused as "our site is for consumers only". That is not clearly i... See more

Company replied

Rated 5 out of 5 stars

I ordered passport photos as well as some prints. The website was easy to use, the prints were delivered in a very timely manner and were of high quality. Am very happy with pixum and will gladly use... See more

Company details

  1. Photo Printing Service

Written by the company

Pixum is een van de toonaangevende online-fotoservices in België en Europa. Naast een fantastische klantenservice en een inspirerende shop-ervaring, overtuigt Pixum haar klanten al sinds 2000 met topkwaliteit fotoproducten: Pixum Fotoboeken, wanddecoratie, kalenders en nog veel meer. Deze fotoproducten kunnen altijd en overal ontworpen en besteld worden via de Pixum App, via Pixum.be of in de gratis Pixum Fotowereld Software. Voor haar service- en productkwaliteit valt Pixum ook regelmatig in de prijzen. In het hoofdkantoor van Pixum (in Keulen) werken meer dan 160 collega's, vanuit heel Europa, om een zo leuk mogelijke ervaring te kunnen bieden. ------------------------------------------------------- Pixum est l'un des principaux services photo en ligne en Belgique et en Europe. En plus d'un service client de qualité, Pixum offre une expérience d'achat intuitive, ainsi que des produits photo de haute qualité. Dans la gamme de produits de Pixum, vous retrouverez entre autres le Livre photo Pixum, les tirages photo et décos murales. Avec ses produits, Pixum vous permet d'immortaliser et partager vos moments les plus précieux. Les clients Pixum bénéficient de nombreuses possibilités pour la création et la commande de leurs produits. Les produits photo peuvent être commandés à partir de l'appli pour smartphones, sur le site ou dans le logiciel gratuit Univers photo Pixum. Fondée en 2000, cette entreprise emploie plus de 160 personnes.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(3,457)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Pretty Good, globally satisfied. & some improvement suggestions

I used to another provider for photo albums. They gave up the standalone version to switch to an on-line only tool. I prepare my albums when I have time, and often at places without either without secure access to internet or with poor connection if any. So the standalone version is a must to me. Pixum provides that and I'm glad of the results. Possible improvements I see : better describe the paper options (give pro and cons / papaer rigidity info / provide typical usage / recommendations, things like that). Border/shadow effect could be a improved by adding a "curved" shadow / lifted corners option, giving the impression that a picture on the top is a traditional picture put in there.

July 18, 2015
Unprompted review
Rated 5 out of 5 stars

quick, quality service

I ordered passport photos as well as some prints. The website was easy to use, the prints were delivered in a very timely manner and were of high quality. Am very happy with pixum and will gladly use their service again.

October 20, 2013
Unprompted review
Advertisement
Rated 4 out of 5 stars

good

good price, good quality, good delivery timelines. Only trouble is that the software is linked to the country you are downloading it for (ex: if software for Belgium, cannot be delivered to Switzerland); that's a pity!

February 4, 2012
Unprompted review
Rated 5 out of 5 stars

Quality and service

In my experience of a number of online photoprinters, Pixum has the best quality products and the best customer service. Worth paying a little more for that.

January 31, 2012
Unprompted review
Show reviews in all languages. (3,457 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look