My purchase - a Panasonic DMR/TV remote control - was exactly as described and expected. Although not in stock with Remote Controls Shop, (website advised it may have to be ordered direct from Panason... See more
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Beacon House, Winchester Road, Burghclere, RG20 9JZ, Newbury , United Kingdom
- 01635 278 678
- www.remote-controls-shop.co.uk
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Clear guidance given re re.ore…
Clear guidance given re replacement Panasonic TV remote required. Kept me up to date with delivery expectations as they needed to order direct from manufacturer. Thank you.
You did what you said you’d do and your…
You did what you said you’d do and your process to accuracy when ordering was spot on and delivered when you said it would be..
So thank you and we’ll be back should we need to and we’ll make family and friends aware of your service..Regards..
Efficient service
They replied by email to query very quickly and efficiently. I then ordered what they suggested. It arrived very promptly and works wonderfully. A very efficient service. Would thoroughly recommend the company.
They were great when my request for…
They were great when my request for express next day delivery failed due to a Post Office issue my excess postage was refunded immediately despite it not being their fault and the remote control arrived within two days.
It was delivered quickly and on time as…
It was delivered quickly and on time as they said
Excellent fast delivery worked straight…
Excellent fast delivery worked straight away no need for pairing and wasting time trying to get it to work
Can highly recommend buy with confidence
Correct order delivered promptly.
Correct order delivered promptly.
Domestic peace restored!
Cheers
Ease of setup and worth every penny
it works perfectly so my old pvr can be enjoyed again
Paid for Quick Delivery - No Delivery - No Response to Emails
Ordered a remote to be delivered to friend in UK as I am in Europe. Paid extra for delivery the following Tuesday. No delivery. Delivery tracker said new date of before end Friday. Emailed Remote Control World saying no delivery and that Friday was final day item could be received - NO RESPONSE. It is now Saturday and no remote. Am cancelling acceptance of delivery and cancelling order.
Excellent fast delivery
Excellent fast delivery, would highly recommend this company
A replacement remote control that works!!
I'm so pleased with my replacement remote control. I've tried so many that haven't lasted, it's great to have an actual Panasonic one. Really fast delivery and at a reasonable price.
Original Panasonic remote for old TV
Ordered original Panasonic remote for my 12 year-old TV 9pm Thursday. Email from company saying despatched Friday via Royal Mail, whose app I have, and who kept me up-to-date about delivery. Delivered by postie Saturday morning. Put batteries in from my old remote, checked all the buttons worked, everything ok. Product as specified. Speedy and efficient. Job done. Happy customer.
Perfect remote finally found
Tried 3 different remotes from another supplier and none worked. It was then suggested that my Humax FV5000T was faulty. A friend suggested Remote Controls Shop so I tried one of their remotes and it was perfect. Worked right out of the packaging. Don’t bother with the cheap copies, just get your remote from these guys.
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