Remote-Controls-Shop Reviews 

5,535
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the replacement items arrive extremely quickly and function perfectly right out of the packaging without requiring any complicated setup. Many people note that finding the exact match for their older electronic devices was simple and straightforward. Consumers are also very happy with the affordable prices and the clear guidance provided on the website when selecting products. People consistently appreciate the efficient service, noting that orders are handled promptly and delivered on schedule. Because of these positive encounters, many buyers express a strong willingness to use the shop again in the future.

What people talk about most

Product

Consumers find product to be positive, highlighting the availability of genuine and exact replacement remotes... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently reporting fast and prompt arrivals.... See more

Order

Customers had positive experiences with order, highlighting that the process is easy and straightforward.... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and efficient... See more

Price

Reviewers highlight positive aspects of price, noting that products are available at reasonable and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My purchase - a Panasonic DMR/TV remote control - was exactly as described and expected. Although not in stock with Remote Controls Shop, (website advised it may have to be ordered direct from Panason... See more

Rated 5 out of 5 stars

You did what you said you’d do and your process to accuracy when ordering was spot on and delivered when you said it would be.. So thank you and we’ll be back should we need to and we’ll make family... See more

Rated 5 out of 5 stars

They replied by email to query very quickly and efficiently. I then ordered what they suggested. It arrived very promptly and works wonderfully. A very efficient service. Would thoroughly recommend t... See more

Rated 5 out of 5 stars

I bought a "GENUINE PANASONIC ORIGINAL REMOTE" at about 2pm yesterday and RECEIVED it today about 9.30 am!! Why can't all companies achieve this? (Well done Royal Mail also). Yes, I paid more than t... See more


Company details

  1. Appliance Parts Supplier

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(5,535)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

You did what you said you’d do and your…

You did what you said you’d do and your process to accuracy when ordering was spot on and delivered when you said it would be..
So thank you and we’ll be back should we need to and we’ll make family and friends aware of your service..Regards..

August 4, 2026
Rated 5 out of 5 stars

Efficient service

They replied by email to query very quickly and efficiently. I then ordered what they suggested. It arrived very promptly and works wonderfully. A very efficient service. Would thoroughly recommend the company.

August 4, 2026
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Rated 1 out of 5 stars

Paid for Quick Delivery - No Delivery - No Response to Emails

Ordered a remote to be delivered to friend in UK as I am in Europe. Paid extra for delivery the following Tuesday. No delivery. Delivery tracker said new date of before end Friday. Emailed Remote Control World saying no delivery and that Friday was final day item could be received - NO RESPONSE. It is now Saturday and no remote. Am cancelling acceptance of delivery and cancelling order.

June 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Original Panasonic remote for old TV

Ordered original Panasonic remote for my 12 year-old TV 9pm Thursday. Email from company saying despatched Friday via Royal Mail, whose app I have, and who kept me up-to-date about delivery. Delivered by postie Saturday morning. Put batteries in from my old remote, checked all the buttons worked, everything ok. Product as specified. Speedy and efficient. Job done. Happy customer.

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect remote finally found

Tried 3 different remotes from another supplier and none worked. It was then suggested that my Humax FV5000T was faulty. A friend suggested Remote Controls Shop so I tried one of their remotes and it was perfect. Worked right out of the packaging. Don’t bother with the cheap copies, just get your remote from these guys.

April 4, 2026

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