Editing doesn't work correctly, I click on some words I want to delete and it looks fine and I hit the backspace to get rid of them and it switches to edit mode and messes everything up. Like all the... See more
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Company details
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Adobe software and services revolutionize how the world engages with ideas and information anytime, anywhere, and through any medium. Learn more.
Contact info
United States
- www.adobe.com
No recent history of asking for reviews
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Replied to 0% of negative reviews
Typically takes over 1 month to reply
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Bad practices
The cost of my plan was raised by more than double this month and they attempted to charge me £100 to leave.
pdf is very helpful for me in my…
pdf is very helpful for me in my studying journey , by using pdf the books which over 300 or 500 pages where very easy to read , choose the specific pages and write my notes . pdf provides vey helpful services like :- 1- merge pdfs and combine together 2- ability to transfer pdf files to word , PowerPoint or excel 3- page numbers 4- ability to editing 5- ability to scan or crop specific paragraphs 6- ability to share work files with different ways like WhatsApp , email and others .
in conclusion pdf is the most best program which I can use it in my work and study and share it with my friends to use it .
Do not enter your payment details into…
Do not enter your payment details into adobe. I signed up for the ‘free’ adobe pro. After 5 days I cancelled the subscription. However they still charged me £63.
Biggest piece of Garbage company out…
Biggest piece of Garbage company out there. I edited my pdf tried to download it and it said I needed a subscribtion for that, so I go and do that. Only problem: my edited document isn't saved anywhere so I have to do it all again
They're now officially a scam company. What a downfall.
Adobe has become a subscription scamming company and I'm sure once you sign up with them, they monitor your bank account / transactions and attempt to take money seconds after receiving payment.
Overpriced and difficult to cancel
Overpriced and difficult to cancel. Uncompetitive features (for video editing)
Editing doesn't work correctly
Editing doesn't work correctly, I click on some words I want to delete and it looks fine and I hit the backspace to get rid of them and it switches to edit mode and messes everything up. Like all the letters get stacked on top of eachother somehow, like it is terrible. The Ai bot didn't help and no one helped me when I called service. Absolutely terrible
Horrific company
Absolutely the worst company to deal…
Absolutely the worst company to deal with
“I signed up for the service and later…
“I signed up for the service and later cancelled it. I received a cancellation email confirming this, but they continued to charge me. I never intended to continue with an Adobe subscription. Be very careful when signing up — they make a lot of promises, but in my experience, the charges continued even after I cancelled.”
Impossible to get a receipt for a charge I made
I work for a very large company. I purchased Adobe for an intern to use for a few months. Today, I cancelled that service and requested a receipt. I was told I cannot have a receipt even though I am the cardholder and had to provide my card info to cancel said service. Their excuse was that it automatically gets sent out of their system to the software user. I said that is fine, however, the software user no longer works here so please send me the receipt. I spoke with 2 reps, one on the phone and one online and both said it was impossible. They cannot go into their system and manually print a receipt? As the payer and cardholder, I am entitled to a receipt. Again, the answer was no. All of this drama for $104.99. The rep on the phone told me to call my bank and get a receipt. Call my own bank and ask them for a receipt from a vendor? Sure, that makes all the sense. My company has over 8000 employees and they have all been made aware of how difficult it is to deal with Adobe. I simply wanted a receipt for a purchase I made but according to Adobe, that is impossible.
Terrible predatory company
Terrible predatory company. They automatically sign you up for the annual plan after the trial but fail to make evident that they charge high cancellation fees if you move forward into the first month. They also charge separately for the ai assistant so there are separate cancellation fees. Beware.
DO NOT USE!!!!
DO NOT USE!!!!! Absolutely horrible, i just wanted to edit a pdf and ended up being trapped in an annual subscription I didn't sign up for and i can't cancel without paying a cancellation fee or starting another plan. Customer service also just ended conversation without notice. Don't expect help.
Absolutely the worst company
Absolutely the worst company to deal with. Hidden fees when cancelling subscriptions, even uninstalling their software is a headache.
Deceptive free trial loop and relentless charge attempts
I canceled my free trial two days before it ended, navigating a painfully slow and buggy cancellation process. Despite finishing the steps, they attempted to charge my card two days later. Fortunately, the transaction failed due to insufficient funds.
When I logged back into my account, the subscription was still active—and the system refused to let me cancel unless I updated to a valid payment method! Over the next four weeks, they attempted to charge my account 36 times. Three weeks in, they even dropped the fee to half price to try to bypass my low balance.
I had to block them through my bank to stop the charges. I finally managed to cancel after a month, but the account still shows the subscription ending next month, keeping me on the hook for charges I tried to prevent weeks ago. Beware of these aggressive renewal tactics.
What terrible customer service
What terrible customer service. A product I barely used and could not find anyone when I did want to. Never again. This may be the finest example of a company that needs more competition in their world so they stop taking their customers for granted. Never will I subscribe to them again.
Do not trust this company
Do not trust this company! Have to pay almost CHF 30 to cancel a subscription!! Never ever seen that before!! Make your Website easier for people to navigate through!!! I am only 25 yo and even I didn’t understand what I bought! (I almost never write negative reviews but this is outrageous). It is also not that easy to cancel a subscription.
AVOID THIS COMPANY
SCAM! I was unable to load the so called free trial. Received written confirmation that I successfully cancelled within the time frame yet just checked my bank account and can see money was taken. Reading all the negative reviews Adobe do not follow up and respond. This is a disreputable company. Do not get sucked in! AVOID
to be fair, my account got locked for no apparent reaso
to be fair, my account got locked for no apparent reason, tbh, which wasted a good 20 minutes of my time! Fingers crossed they improve!
What an absolute SCAM
What an absolute SCAM. They had been charging me $60 monthly for MONTHS without my consent. It's my fault for not catching it sooner, but I would like to know why I was not getting emailed receipts with these charges? When I attempted to cancel online, they tried to charge me $200 to "cancel early". Uhm, WHAT? How is that okay? thankfully I was able to talk to a rep online to have it sorted out, but that's beyond the point. How many other people are they stealing money from without their knowledge? This company needs to be investigated for FRAUD.
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