But expensive but good customer support well informed and always happy to call if need help
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I had a very good experience with ALM Insurance. They gave me a very quick and competitive offer that met my expectations. We'll see how things go, but so far I'm very pleased with their approach. The... See more
Company replied
Alm. Brand become a horrible bully of a company to work with when you try to leave them, and will try to scrape every last kroner the can from you. I’ve had so many problems - simply too many to list... See more
Company replied
Customer service is amazing. Having my own broker is life changing! He is very helpful and willing to explain over and over what we don't understand and what are our option! Super recommended!
Company replied
Company details
About Alm. Brand Forsikring
Written by the company
Hos Alm. Brand kan du få forsikringer, der passer ualmindeligt godt til dig.
Vi ved, at ikke to er ens. Derfor går vi ekstra meget op i at tilbyde den rette rådgivning, så du får den løsning, der passer til dig.
Vi ved, at ikke to er ens. Derfor går vi ekstra meget op i at tilbyde den rette rådgivning, så du får den løsning, der passer til dig.
Written by the company
Contact info
Midtermolen 7, 2100, København Ø, Denmark
- 35474747
- trustpilot@almbrand.dk
- www.almbrand.dk
3.8
Great
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The claim process was easy and had…
The claim process was easy and had follow ups from them. Though I couldn't get a 100% refund, they managed to convince for what is possible.
February 27, 2026
Reply from Alm. Brand Forsikring
Tusind tak for din feedback.
Vi er glade for at høre, at du oplevede en nem og god opfølgning fra vores side. Vi forstår godt, at det kan være skuffende ikke at få en fuld refundering, men vi er glade for, at vi kunne finde en løsning, der var mulig inden for rammerne af din forsikring.
MVH
Clara, Alm Brand.
Reply from Alm. Brand Forsikring
Mange tak for din feedback.
Vi er glade for du følte det hele gik godt.
MVH
Clara, Alm Brand.
Reply from Alm. Brand Forsikring
Tusind tak for din positive feedback.
Vi er glade for at høre, at du har haft en god og professionel oplevelse hos os.
Det betyder meget for os, at vores kunder er tilfredse, og vi sætter stor pris på, at du har taget dig tid til at dele din oplevelse.
MVH
Clara, Alm Brand.
Reply from Alm. Brand Forsikring
Thank you so much for sharing your thoughts with us. Your feedback means a lot to us.
Wish you a great day.
Teddy/Alm Brand
This company offers completely…
This company offers completely different prices on its website than in reality. After entering your address and other data, the price of 239 DKK per month is impossible to obtain, it is one big scam.
February 17, 2026
Unprompted review
Reply from Alm. Brand Forsikring
Hej Ana,
hank you for your review.
I'm sorry to hear that you had an unsatisfactory experience with Alm Brand.
Our customers mean everything to us, and we strive to deliver the best service. Therefore, we will, of course, pass your feedback on internally so that we can use it to improve in the future.
Henriette / Alm Brand
Reply from Alm. Brand Forsikring
Hej Brian,
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for, at vi kunne hjælpe dig.
Du ønskes en god dag.
Mvh
Henriette / Alm Brand
Mr Jeppe was very helpful.
January 30, 2026
Reply from Alm. Brand Forsikring
Hi
Im so happy to here that you have had a great experience with our colleague.
We are here if you need any help.
I wish you a great weekend.
Regards
Thomas / Alm Brand
Reply from Alm. Brand Forsikring
Tusind tak for din fine feedback! Det glæder os at høre, at du har haft en positiv oplevelse med vores medarbejder. Vi bestræber os altid på at være direkte og klare i vores kommunikation, så du som kunde får den bedst mulige vejledning – uden at tale ned om andre i branchen.
Vi sætter stor pris på din tillid og ser frem til at fortsætte det gode samarbejde. Hvis du har spørgsmål eller brug for hjælp, er du altid velkommen til at kontakte os.
Mvh Steffen, Alm brand.
Reply from Alm. Brand Forsikring
Hi Terriss,
Thank you for your kind words, we appreciate it!
Wish you a lovely day.
Kind regards
Rikke/Alm Brand
The speed of action, respect, and transparency was a good experience and I am happy.
The insurance agent who wrote the contract with me was very experienced, respectful, honest, and promising.
January 30, 2026
Reply from Alm. Brand Forsikring
Thank you so much for your kind feedback! We’re thrilled to hear that your experience with our insurance agent was positive and that they were able to provide professional, respectful, and honest service. It’s always our goal to ensure that our customers feel confident and well-taken care of, and we’re glad to know that we met your expectations.
Your words mean a lot to us, and we’ll make sure to share your praise with the agent as it’s always rewarding to hear such positive experiences. If there’s anything else we can assist you with, please don’t hesitate to reach out. 😊
Mvh Steffen, Alm Brand
Best time of my life
January 30, 2026
Reply from Alm. Brand Forsikring
Hej Philip,
Godt at høre at du har haft en god oplevelse hos os.
Det er meget værdsat.
Du ønskes en god dag.
Mvh
Rikke/Alm Brand
Buying car insurance
I had a very good experience with ALM Insurance. They gave me a very quick and competitive offer that met my expectations. We'll see how things go, but so far I'm very pleased with their approach. They answered all my questions and were very patient and polite.
November 22, 2025
Reply from Alm. Brand Forsikring
Hello,
Thank you for your review.
We are happy to hear that you had a good experience with our employee.
Every day, we strive to do our very best to help our customers with any questions or challenges they might have.
Have a great day!
Best regards,
Rasmus / Alm Brand
A very good insurance company that I…
A very good insurance company that I will recommend to everyone.
November 11, 2025
Reply from Alm. Brand Forsikring
Hej ,
Hej
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for, at vi kunne hjælpe dig.
Du ønskes en god dag.
Venlig hilsen,
Henriettte / Alm Brand
Best customer service among three insurances in Denmark
Polite, quick to respond with correct information, cordial and without any hassle replying in English, short to no waiting time. Well done Alm Brand
September 25, 2025
Reply from Alm. Brand Forsikring
Hello,
Thank you very much for your great review.
We really appreciate it.
We are just happy to be able to help our customers, even if it's in another language.
Wishing you a great day.
Best regards,
Rasmus / Alm Brand
The experice was very good because of…
The experice was very good because of the ease of getting insurance.
September 2, 2025
Reply from Alm. Brand Forsikring
Hi,
Thank you for your review.
We are happy to hear that you had a good experience with our employee.
Have a great day.
Best regards,
Dennis / Alm Brand
Very fast and good service.
August 30, 2025
Reply from Alm. Brand Forsikring
Hi,
Thank you very much for your great review.
We truly appreciate it.
We’re glad we could assist you.
Wishing you a great day.
Best regards,
Dennis / Alm Brand
Reply from Alm. Brand Forsikring
Hi,
Thank you very much for your great review.
We truly appreciate it.
We’re glad we could assist you.
Wishing you a great day.
Best regards,
Dennis / Alm Brand
Customer service
Customer service not very polite in response to questions. Incorrect information supplied in conjunction with a claim
August 15, 2025
Reply from Alm. Brand Forsikring
Dear
Thank you for your feedback. We're sorry to hear that your experience with our customer service did not meet your expectations and that incorrect information was provided in relation to your claim. This is not the standard of service we strive to deliver.
We truly value your input, as it helps us improve and ensure this does not happen again in the future. We’d like the opportunity to look into your case further and work towards a resolution. Please feel free to reach out to us directly at Trustpilot@almbrand, and we’ll do our best to assist you.
Kind regards
Dennis Alm. Brand
Customer service
I have talk with customer service, and I very disappointed with that, what he ask, I think for insurance agents should be no meter for what I use two or three cars and why I have it. And needs to be the solution with customers, not just angry answers.)
August 22, 2025
Unprompted review
Reply from Alm. Brand Forsikring
Hej
Tak for din anmeldelse.
Jeg er ked af at høre, at du har haft en utilfredsstillende oplevelse med Alm Brand.
Vores kunder betyder alt for os, og vi stræber efter at levere den bedste service. Derfor tager vi naturligvis din feedback med videre internt, så vi kan bruge det til at forbedre os fremover.
Venlig hilsen
Andreas, Alm Brand
Reply from Alm. Brand Forsikring
Hej
Tak for din anmeldelse her på Trustpilot
Vi er galde for du er godt tilfreds,
venlig Hilsen
Dennis Alm. Brand
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