The site is easy to navigate and easy to understand. The quality of fabric is good--I can find 100 pure cotton. The sizing is amazing--most of these sites from Italy or China have very small sizing wh... See more
Company replied
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See what reviewers are saying
I love shopping at Bonprix because their clothes fit me perfectly and are of great quality, yet they come at an affordable price. Their stock is always up-to-date with new styles being released regula... See more
Delivery Delayed blaimed PostNl Email: Due to busy times at PostNL, your package will be delivered later. I contacted PostNL, they have not yet received the package. The fault lies with Bonprix, ac... See more
Company replied
I've ordered twice from them in 2 weeks and paid the extra 3.50€ for express delivery to Italy. I have trouble finding stuff my size, but using their size guide, I've found the items I've ordered a... See more
4.0
Great
21K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Risposta immediata e risolutiva ad ogni…
Risposta immediata e risolutiva ad ogni possibile problematica, e sempre gradevole l'esperienza con i call center.Ottimi
November 11, 2020
Reply from bonprix
Buongiorno Loredana, siamo sempre a tua disposizione, la tua soddisfazione per noi è molto importante.
Buona giornata, Katia
Team bonprix online
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Efficientissimi negli ordini e nei resi!
November 2, 2020
Reply from bonprix
Buongiorno Francesca, siamo contenti di averti offerto un buon servizio, grazie per aver condiviso la tua opinione.
Marica
Team bonprix online
Reply from bonprix
Buongiorno Elisa, grazie per aver condiviso la tua opinione.
Marica
Team bonprix online
Scuza...Italian is not my language
Scuza...Italian is not my language. However we found just what we wanted on this site and my husband is very pleased.
October 25, 2020
Reply from bonprix
Good evening Sharon, we are very pleased that you and your husband were satisfied. For any need I am at your disposal.
Katia
Team bonprix online
Reply from bonprix
Ciao, ti ringrazio per il tuo riscontro.
Marica
Team bonprix online
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tutto bene
consegna corretta, assistenza clienti efficiente, merce conforme all'ordine. tutto bene
October 20, 2020
Reply from bonprix
Ciao, sono contenta che tutto è andato bene, ti ringrazio a nome di tutto il Servizio Clienti.
Marica
Team bonprix online
La merce ordinata corrisponde a quanto…
La merce ordinata corrisponde a quanto descritto
October 19, 2020
Reply from bonprix
Ciao Claudia, grazie per la tua recensione, sono contenta che la merce corrisponde alle tue aspettative.
Marica
Team bonprix online
Great quality for basic products like…
Great quality for basic products like t-shirts without frills
October 8, 2020
Unprompted review
Reply from bonprix
Thank you for sharing your shopping experience.
Marica
Team bonprix online
La merce era quella descritta sul…
La merce era quella descritta sul portale e le taglie giuste.
October 5, 2020
Unprompted review
Reply from bonprix
Buongiorno Mauro, sono contenta che gli articoli ricevuti sono conformi a quanto ti aspettavi di ricevere. Grazie per averci informato.
Marica
Team bonprix online
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Good value for money
The web site was easy to use. Ordering was quick and easy. Quality of clothing is good. I will definitely use this company again . Good value for money and quick delivery.
September 1, 2019
Unprompted review
Excellent service..everything fitted…
Excellent service..everything fitted spot on! Will be ordering again .
August 30, 2019
Unprompted review
Excellent service
August 12, 2019
Unprompted review
First time buyer
First time buyer, excellent quality shall be looking for more better than evans
July 30, 2019
Unprompted review
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Lovely top and leggings very quick…
Lovely top and leggings very quick delivery happy with everything
July 28, 2019
Unprompted review
Reply from bonprix
Thanks Mary your review.
We invite you to immediately visit our site with the complete and updated assortment on https://www.bonprix.it ... 😉
Katia
Team bonprix online
Very good quality clothing and…
Very good quality clothing and reasonable prices
June 7, 2019
Unprompted review
Reply from bonprix
Thank you for your review.
Marica
Team bonprix online
Very happy as I cant find jeans to fit…
Very happy as I cant find jeans to fit my 36in legs, the only concern I have was it took a week for the delivery, but apart from that I'm very happy
June 2, 2019
Unprompted review
Reply from bonprix
Grazie per aver scelto bonprix 💙
Ti invitiamo a visitare subito il nostro sito con l'assortimento completo ed aggiornato su https://www.bonprix.it … 😉
Marica
Team bonprix online
Reply from bonprix
Grazie della tua recensione,
Ti invitiamo a visitare il nostro sito con l'assortimento completo ed aggiornato su https://www.bonprix.it … 😉
Marica
Team bonprix online
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Merce male descritta e di poca qualità
May 14, 2019
Unprompted review
Reply from bonprix
Ci scusiamo del disagio. Ti ringraziamo della segnalazione molto importante perchè ci aiuta a migliorare la qualità del servizio offerto. Verifica la tua casella di posta elettronica, troverai una nostra e-mail.
Marica
Team bonprix online
Merce come descritta
Merce come descritta; c ' e' stato un disguido ma gestito con estrema professionalita' e correttezza
May 12, 2019
Unprompted review
Reply from bonprix
Grazie per la tua recensione 💙
Ti invitiamo a visitare subito il nostro sito con l'assortimento completo ed aggiornato su https://www.bonprix.it … 😉
Marica
Team bonprix online
Brilliant service clothes are made to a…
Brilliant service clothes are made to a high standard and a bit different from the high street stores. Ordering is good and efficient, returns are simple and quick.
May 5, 2019
Unprompted review
Reply from bonprix
Thank you Susan for your feedback. 💙
We also invite you to immediately visit our site with the complete and updated assortment on https://www.bonprix.it ... 😉
Katia
Team bonprix online
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