Conforama Reviews 

Bought 3 duvets or what i though were duvet but were actually bolster pillows from La Zenia Murcia. Took them back obviously one was open but in my defence there were quite a few on the shelf that were open. Anyway the girl on the till who was lovely called the supervisor who was a complete idiot and refused to take them back. She waffled on at me for 10 minutes in Spanish (no clue) then a guy turned up did a bit more waffling in Spanish then said I could have a refund for the 2 that were still sealed. Their customer service skills are non existent and the rudeness was disgusting. I will never use that store again and would never recommend it.

I bought A Bett Matratze. What I want is it doesn’t have it They sell me other one. and after three days I contact them because It was really bad one I asked I can have another one plus I got her to mine discount 50% off with a Pay !!
They say no even I ask if it’s possible to speak with big boss!
The big boss offer me 10% if I buy another one how stupid is what shall I do with the one I buy very very sad
If it was zero star I will I will give them.
No I will by new one in jysk! I have 100 day to try… that’s what I call service

I would really recommend that you do not shop here. They really are the worst. They are thieves. They charged me the full price for a reduced fold-up bed - I didn’t realise until I got it home. It only cost me an extra 23 euros but it is the principle. Their after-sale service is non-existent. They put a non-existent telephone number on the receipt as well as on the internet so we wasted our time trying to call them. Companies who do this are really incompetent. Someone is not doing their job either at the branch or head office. If they don’t like what u r saying they just ignore your tweets and messages. It has cost me 23 euros but a) I will never shop there again (and I have to buy loads for our new apartment) so they have already lost lots of money & we r just getting started - certainly more than 23 euros and b) I’m warning people really to shop somewhere else if u have the choice.

I bought a garden sofa set. I set up payment on crédit with Cetelem. Conforama charged me twice via Cetelem and will not refund me or cancel the second contract they mistakedly set up on my account. I am so angry.
I bought one item and am paying twice. Hundreds of euros!!!!!

Conforama provided good service from choosing items to delivery. We will be going back 😊. Some items even showed up well before predicted.

Ordered a complete new kitchen from Conforama's Albufeira store, costing €11,400, in early November 2021 for installation in 3rd week of January 2022. The units were delivered on 27 January and partly installed on 2nd February. The granite worktops were scheduled for installation 5-7 days after units completed. However, when the granite fitter came to measure up the units he told us it would be 2-4 weeks before he could fit the worktops as they did not yet have our desired granite in stock. This despite the order being placed in early November 2021. We will have no kitchen sink, hob or breakfast bar for possibly another 4 weeks now, a situation which is absolutely unacceptable given our kitchen was contracted for completion in January 2022. We visited the store on 4th of February to complain about the situation. The store manager was very abrupt, unhelpful and rude to both myself and my wife. We were not rude to him. He is quite obviously unsuited to dealing with customers. He actually became visibly upset because we asked for and filled in the complaints book. We have also e-mailed their head office and consulted our solicitor about our rights. It appears that once Conforama get a customers' money for such projects they completely lose interest in terms of after sales care and service. We hope no one else has to undergo such an experience with this outlet. Awful people to deal with.

ATTENTION !! Conforama refuse le cashback IGRAAL sans raison.

Terrible client service - very very bad, called 6 times to change delivery date of furniture, they never registered. Now I've been waiting two weeks after dismantling existing furniture. All call centre represtatives are rude and not intelligent - did not even know 48 hours was two days....

Bought a recliner for almost 900 euros. When we assembled it the day after purchasing it, the chair was faulty and unbalanced. I sent at least six emails to Conforama asking for a solution to this problem because 900 euros is not a sum of money that I can easily afford. Customer service did not respond to any of my emails. All they want is your money and aren't interested once you leave the store. Now I'm stuck with an expensive defective chair. Do not go to this store. I only wish I had read the Trusted Pilot reviews first. If I had, I never would have gone to the store,

un grand merci à Vincent du magasin Conforama Portet
très à l 'écoute et professionnel .

Excellentissime accueil par Flavie à Ajaccio. Efficace, souriante, patiente.ravie d avoir eu a faire a cette excellente professionnelle.
Marie Andrée

i ordered a sofa 12th july delivered on 15th july it sank within 2 days reported it they came out confirmed it was faulty on 17th july they collected it on 22nd july i heard nothing so i went to the store on 30th july they finally after half hour found out is was not repairable and offered me a refund i paid 939 euros they refunded me 914 euros they said it was impossible to refund the 25 euro delivery and setup charge

Avis tres favorable a l’equipe confo de villeneuve st georges ce matin- tous tres accueillants et professionnels merci a Catherine Lamine Bruno et le vendeur de ma bibliotheque 🤩

We shopped a mattres online to be delivered to the shop in Corroios. They don't hesitate to take your money and then they don't deliver and they don't answer to support requests, you will only get an automated email with the ticket number and that's it!!! Seriously, in the status of the order says is available for collection and the shop in Corroios said they don't have it in stock and that they only have it in Cascais. Then why don't you move your asses and deliver where we requested it?? And now I am trying to cancel my order and now one will answer me either. I WOULD GIVE YOU ZERO STARTS IF I COULD!!!!

no customer service, no questions answered, order arrived 3 weeks late, damaged, no response to any emails. avoid avoid

I bought a television through Conforama Marketplace (vender GYPI.be). It arrived broken and we have witnesses to it’s treatment for the whole time it was at the house. Still Conforama didn’t stand by their marketplace customers.

My situation is going on for 7 months. I ordered couch and mattresses on Oct 1st. The couch arrived but after several months of chasing the mattresses, they eventually said I could have my money back. They have only paid half of it back . still chasing the other half. Cannot get anyone to respond. had friends go direct to the shop in La Zenia and they washed their hands of it. worst I have ever experienced. would appreciate any suggestions

Order in the Shop
i paid for bed.
they said few weeks its coming
after few weeks I called, they said its on the way
few weeks later I called again, they said its not coming
I get my mony back.
they have a bed again, but its more expensive.
Very nice.
Never again Conforama. Never...

I ordered a unit from Conforama online on 5th November and was advised that the delivery date would be within 11-12 weeks.I am still waiting! I successfully bought a unit from the Conforama shop in La Zenia Boulevard and was happy with the delivery service. I stupidly decided to order online another unit for 222.30euros to match the one that I had, The only emails that I have received from them are brief response to my emails telling me that it will be delivered in February! I chased them again and have now been advised that "is not available at the moment due to a stock problem. We have transmitted your claim to the corresponding department, to alert the supplier and thus be able to inform you of an estimated date of its availability" I was previously surprised when I realised that on top of the cost of the purchase that they also charge 45euros shipping fees and then 49euros for delivery! I have never had to pay shipping costs on a purchase before! Has anyone managed to get a full refund from Conforama?