Feel Good Contacts Reviews 

70,026
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,661 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that they love the fast next-day delivery service, great competitive prices, and huge selection of contact lenses available. People also appreciate the wonderfully simple website navigation, making reordering effortless, along with the nice little treats included in their delivery packages. However, some customers also noted frustrating issues with delayed deliveries or parcels going completely missing during transit. Others mentioned receiving damaged items, experiencing product quality concerns, or facing difficulties when trying to resolve these unexpected problems with support. A few reviewers expressed disappointment when items did not arrive on time despite paying extra for expedited shipping.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the impressive speed and... See more

Product

Reviewers mention positive feedback about product quality, highlighting comfortable and crystal-clear lenses... See more

Order

Reviewers highlight positive aspects of order, noting that the website is slick and makes the ordering... See more

Service

Consumers find service to be positive, highlighting speedy, efficient, and great experiences with reasonable... See more

Price

People report positive experiences with price, often highlighting great value for money compared to high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy site to navigate, not like some where you just stare at the screen trying to rind your way through. Past orders are there, and ‘reorder’ button just works, duplicates previous orders and... See more

Company replied

Rated 5 out of 5 stars

I always order contact lenses, which are good for me (I tried lots of strange ones at opticians... none of them were good.... opticians do not have the ones which are good for me). Feel good contacts... See more

Company replied

Rated 5 out of 5 stars

I believe the young man (to whom I spoke) was called Harman, but as I have been unwell, I may have remembered his name incorrectly. Harman was exceedingly polite and helpful. He arranged for me to ha... See more

Company replied

Rated 5 out of 5 stars

Great selection of brands & types of lenses, very easy to find what I was looking for. Very simple to put in my prescription details. Very good prices, low delivery cost & always arrives next day.... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 69k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £89
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £89.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Reorder and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(70,026)

3,537 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, within 12 hrs of ordering. Great contacts. I had the yellow cat eye costume contacts. Thanks

September 14, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Chesley,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always excellent service and super…

Always excellent service and super quick delivery thank you

September 14, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Edward,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always prompt service and value for…

Always prompt service and value for money.

September 14, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Karen,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great price

Great price, great product and delivery

September 14, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Robert,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent quality for a fraction of the…

Excellent quality for a fraction of the price from the high street. An actual savings for me of £90 !!!

Looking forward to getting the sunglasses 😎

September 14, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Gordon,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Very quick delivery.

Very quick delivery and welcome gift with my order. Packaging was excellent and products were genuine and official products.
I've used the company for many years and buy both company own brand as well as my brand items.

September 14, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Yvonne,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

A pleasure always!

I always have a great experience with this company. Next day delivery and a nice sweet treat! Highly recommend as always

September 13, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tam,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

It was easy to find the correct lenses…

It was easy to find the correct lenses (for my daughter).
They were delivered the next day and were competitively priced

September 13, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Paul,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great quality glasses for a fraction of…

Great quality glasses for a fraction of the price at an Opticians!

September 12, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Joanne,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fabulous service

Fabulous service, cant believe I only paid £30 for my glasses. Opticians changed £230

September 13, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Loraine,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Usual excellent service

As usual, easy to reorder and very prompt delivery.

September 12, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Christine,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Glasses frame purchase

Bought Calvin Klein frames, great price fast delivery.
Charlie.

September 11, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Charlie,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

My prescription lenses

I ordered my prescription lenses and, as promised, they were delivered the very next day. The service was excellent, the delivery was incredibly quick, and the price was very good too. I’m very happy with my experience.

Many thanks for the great service!

September 11, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Regina,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service

Fast delivery, competitive prices. Product came quickly and in good condition! Letter box sized so it's great if I'm not home to accept delivery.

September 11, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Sabrina,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Comfortable contacts with speedy delivery

Comfortable contacts with the exact number i needed. With speedy delivery and at great value.

September 12, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Harjit,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Paul,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Reliable next day delivery

Reliable next day delivery, treat-size pack of Starmix, 5% app discount. Great service. Thank you

September 13, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Wendy,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Superfast delivery!!

Superfast delivery!!

A fairly good price, but a bit more than my old optician was charging me but great to have a new supplier.

September 13, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Sue,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

I was sent wrong prescription

I was sent wrong prescription. Rang customer service and matter was rectified within a couple of hours. New prescription sent that day. Been using feel good contacts for years and first time dealing with customer service. Fantastic company

September 12, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Paula,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Feel good contacts are excellent with…

Feel good contacts are excellent with customer service they answer all enquiries promptly their glasses are of good qaulity my Son recommended them to me l will be ordering my glasses from them again

September 12, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tara,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

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