The whole process was quick and straightforward, and the prescription lenses for my sports‑glasses insert are genuinely pin‑sharp — noticeably better than the high‑street lenses I’ve had before. They... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent. New Cutler and Gross frames returned with new gradient prescription lenses, looking amazing. Good customer service and communications when I wanted to tweak my order after placing. J... See more
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Used Lensology to fit new lenses to 3 pairs of glasses following recent sight test. 2 single lense with prism and 1 varifocal glasses ( 2 sunglasses and 1 clear ). included ' anti dazzle ' tints... See more
Company replied
This was the second time i've used Lensology. On both occasions they have delivered great lenses at a price that cannot be matched by high street opticians. Easy ordering process and fast delivery... See more
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Company details
Written by the company
Lensology is the UK’s leading specialist for reglazing glasses — fitting new prescription lenses into frames you already own. If your prescription has changed or your lenses are scratched, there’s no need to buy new frames. We offer a cost-effective, expert alternative trusted by thousands across the UK and beyond. While High Street opticians often discourage reglazing to push a new frame sale, we’re built around the opposite philosophy: keep the frames you love, save money, and get better service. Lensology brings together affordable online pricing with the personal, one-to-one care you’d expect from an experienced optician. Every customer speaks directly with an adviser who has real, hands-on optical experience. We’re also the UK leaders in prescription and non-prescription lenses for Meta smart glasses — including Ray-Ban Meta and Oakley Meta — and we ship internationally. For those who prefer a face-to-face visit, our Watford showroom is open for reglazing consultations or browsing our curated designer frames and sunglasses. Premium lenses, great prices, proper customer service. That’s why people choose Lensology.
Why people trust Lensology
Written by the company
- Expert lens fitting, honest pricing, real customer care
- We believe in providing a smarter alternative to buying new glasses. Our team of optical specialists offer personal support, expert advice, and premium lenses at fair prices — all while helping you keep the frames you love.
Contact info
Upper Floor, Wenzel House, Olds Approach, Tolpits Lane, WD18 9AB, Watford, United Kingdom
- 01923940408
- hello@lensology.co.uk
- www.lensology.co.uk
Keep the Frames. Fix the Lenses.
4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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A very quick and helpful service.
September 12, 2026
Really impressed it took about 8/9 days…
Really impressed it took about 8/9 days from posting to them arriving back. My optician wouldn't tell me my pd number so i sent a spare pair and they got it from them. They look great iv only just recieved them so can't say much about the lenses except they seem good, i was kept up to date with the order and delivery overall, great.
September 15, 2026
Very happy with my new lenses
Very happy with my new lenses, great company, highly recommended
September 15, 2026
Unprompted review
Reply from Lensology
Hi Jana,
Thank you for your wonderful review!
We’re glad to know that you’re very happy with your new lenses and that you’d highly recommend us.
We look forward to helping you again.
Very best,
Barry
A great company to deal with.
Lensology were so efficient. My spectacles were re-glazed, refreshed and returned to me within a few days. I was easily able to communicate with Andrei , which made the experience completely tailored to my needs. Many thanks for such good service.
September 11, 2026
Unprompted review
Reply from Lensology
Hi Sunny,
Thank you so much for your lovely review!
We’re glad to hear that you were so impressed with the efficiency of our service and that we could get your spectacles re-glazed, refreshed and back with you within just a few days.
It’s fantastic to know that Andrei's communication helped make the experience feel personal and tailored to your needs. Providing helpful, individual support is something we really value.
Thank you again for choosing Lensology and for taking the time to share your experience. We really appreciate your kind words and support!
Best regards,
Barry
I sent 3 pairs of glasses to have…
I sent 3 pairs of glasses to have distance lenses but only got 2 pairs returned with no word of why
September 4, 2026
Unprompted review
Lensology did a fantastic job job…
Lensology did a fantastic job job deglazing my glasses very pleased with them
September 11, 2026
Unprompted review
Reply from Lensology
Hi Tina,
Thank you for your fabulous review!
We’re delighted that Lensology did a fantastic job deglazing your glasses and that you’re very pleased with them.
Looking forward to serving you again!
Kind regards,
Barry
Really great product at a really good…
Really great product at a really good price! Fast service with frequent updates on order progression.
September 14, 2026
Reply from Lensology
Hi Liam,
Thank you for your wonderful review!
It's great to know that you found our product really great at a really good price, and that our fast service kept you updated frequently on your order’s progress.
We look forward to helping you again.
Very best,
Barry
Absolutely brilliant service from…
Absolutely brilliant service from Lensology. I ordered prescription transition lenses for my Ray-Ban Meta smart glasses, and the whole process was simple and professional. The lenses are crystal clear, fit perfectly and transition smoothly in changing light. Communication was excellent throughout, and the finished glasses exceeded my expectations. A high-quality, reliable service at a very reasonable price—I would happily use Lensology again and strongly recommend them to anyone needing replacement or prescription lenses.
September 14, 2026
Reply from Lensology
Hi Tahir,
Thank you so much for this fabulous review!
We’re absolutely delighted to hear that you’re so pleased with your prescription Transitions lenses for your Ray-Ban Meta smart glasses. It’s wonderful to know that you found the whole process simple and professional, and that the lenses are crystal clear, fit perfectly and transition smoothly in changing light.
We’re also really pleased that our communication and service exceeded your expectations, and that you found the finished product to be both high quality and great value.
We really appreciate your strong recommendation and your trust in Lensology, and we’ll be very happy to help again whenever you need us!
Warm regards,
Barry
Great service and product
I made a mistake when I ordered the lenses for my Viture Beast XR glasses and asked the order to be changed. This was done without any fuss and the lenses delivered. I have a complex prescription and the lenses are just as good as my glasses. Great service, great product and happy with the price too.
August 22, 2026
Unprompted review
Reply from Lensology
Hi Paul,
Thank you so much for your wonderful review!
We’re elated to hear that you were so pleased with your Viture Beast XR lenses, especially with a complex prescription.
It’s great to know that we could amend your order without any fuss and get the correct lenses to you, and even better that you’re finding them just as good as your everyday glasses. We always want to make things as straightforward as possible when an order needs changing, so we’re really pleased we could help.
Thank you again for your kind words about the service, product and price. Always here to help you again!
Kind regards,
Barry
I was skeptical about ordering…
I was skeptical about ordering varifocals online but they are amazing! I couldn’t be happier with the price and speed of delivery. Please don’t hesitate to use lensology as they deliver exactly what they promise. Excellent price and an excellent quality.
September 10, 2026
Unprompted review
Reply from Lensology
Hi Victoria,
Thank you so much for your fantastic review!
We completely understand why you might have been a little sceptical about ordering varifocals online, so we’re absolutely delighted to hear that you’re amazed by the result!
It’s wonderful to know that you’re so happy with the quality, price and speed of delivery, and that we delivered exactly what we promised. We put a lot of care into getting varifocals right, so your feedback really means a lot to us.
Thank you again for choosing Lensology and for your enthusiastic recommendation. Looking forward to serving you again!
Very best,
Barry
Finally, a good pair of glasses.
Great choice of frames, I was able to pick a designer frame at a fraction of the RRP. The specs were with me after 10 days, as promised, the correction is perfect, an unusual experience as very rarely I've had glasses that gave me no problems initially.
September 8, 2026
Unprompted review
Reply from Lensology
Hi Roberto,
Thank you for such a magnificent review!
We're so glad to hear you're so pleased with your new glasses and that you found the perfect designer frame at a fraction of the RRP. It's especially great to hear that the correction was spot on and that your glasses arrived within the promised 10-day timeframe.
Knowing you've finally found a pair that gave you no problems from the outset is wonderful to hear!
We really appreciate you choosing Lensology and hope you enjoy your new glasses for a long time to come.
Best regards,
Barry
Great customer service and…
Great customer service and communication when ordering. Very competitive pricing.
September 1, 2026
Unprompted review
Reply from Lensology
Hi Geri,
Thank you for your wonderful review!
We’re delighted that you experienced great customer service and communication when ordering, and that you found our pricing very competitive.
We look forward to helping you again.
Kind regards,
Barry
Reply from Lensology
Hi Neil,
Thank you for taking the time to leave us a great review!
We're elated to hear you were happy with our communication, the quality of the work, and our fast service. We really appreciate your support and feedback.
We hope to have the opportunity to make your next experience even better and earn that all-important fifth star on your next order!
Best regards,
Barry
From customer service to delivery
From customer service to delivery, the service is top notch.. I am a retuning customer and will surely recommend. I’m fully satisfied with the service so far. Keep on the excellent job.
September 13, 2026
Reply from Lensology
Hi Oluwafemi,
Thank you so much for your lovely review and for being a returning Lensology customer!
We’re delighted to hear that you’ve been so satisfied with the service, from customer support right through to delivery.
It’s especially rewarding to know that you were happy with the help you received from me on the live chat. We’re always here to make the process as easy as possible, so it’s wonderful to hear that the support and guidance you received made a positive difference.
Thank you again for your continued trust, your recommendation and your kind words. We really appreciate your support, and we’ll keep working hard to provide the excellent service you’ve come to expect!
Kind regards,
Barry
Excellent
Excellent, speedy service with a contact number if you need assistance. Very helpful every step of the way, especially for me using the service for the first time. Extremely pleased, thank you.
September 13, 2026
Reply from Lensology
Hi Louise,
Thank you for your wonderful review!
We’re glad to know that you found our service excellent and speedy, with a helpful contact number available whenever you needed assistance. It’s great to hear we could support you every step of the way, especially as a first‑time user.
Always here to help you again.
Best regards,
Barry
Reply from Lensology
Hi James,
Thank you for your fantastic review!
We’re delighted that you found ordering easy, our pricing reasonable, and that both your glasses and lenses are great.
We truly appreciate your support and look forward to helping you again.
Kind regards,
Barry
Amazing company, highly recommend
Amazing company. The process was so easy. I sent in 2 older glasses frames, one to be reframed in transition lenses and the other in polarised sunglasses. I was kept up to date by email along the way and when i had a query, i emailed and received a reply back straight away. Will definitely use again and would highly recommend this site. Was also so much better value for money than high street opticians.
August 24, 2026
Unprompted review
Reply from Lensology
Hi Rebecca,
Thank you so much for your fabulous review!
We’re glad to hear that you found the whole process so easy and that we could give both of your older frames a new lease of life with your Transition lenses and polarised sunglasses lenses.
It’s great to know that our regular email updates kept you informed throughout and that we were able to respond quickly whenever you had a question. We’re also really pleased that you found the service such good value compared with high-street opticians.
Thank you again for your wonderful recommendation and for choosing Lensology. We’ll be very happy to help you again when you’re ready for your next pair!
Very best,
Barry
Very happy with the lenses
Very happy with the lenses, from ordering them, speedy delivery (I paid the expedited upcharge) and the quality.
September 9, 2026
Reply from Lensology
Hi Stephan,
Thank you so much for your fantastic review!
We’re elated to hear that you’re very happy with the quality of your RayBan Meta lenses and that everything from ordering through to delivery went smoothly. We’re especially pleased that your expedited delivery from our UK lab to the USA arrived quickly and met your expectations.
We take great pride in providing high-quality prescription lenses alongside fast, reliable international shipping, with DHL Express available for customers who need their lenses sooner.
Thank you for choosing Lensology and for your kind feedback — we really appreciate your support!
Warm regards,
Barry
Very good
These glasses are really good—I recommend them. They truly surprised me. I won't buy glasses at an optical shop again; I'll only go there for the eye exam.
September 13, 2026
Reply from Lensology
Hi Erick,
Thank you so much for your fabulous review and recommendation!
We’re exhilarated to hear that your Ray-Ban Meta lenses exceeded your expectations and genuinely surprised you with their quality. We take great pride in producing high-quality prescription lenses specifically for Ray-Ban Meta frames, giving customers an alternative to the traditional optical shop experience.
It’s fantastic to hear that you’ll be coming back to Lensology for your future lenses!
Thank you for choosing us and for your support — we look forward to helping you again.
Kindest regards,
Barry
Reply from Lensology
Hi Chris,
Thank you for your wonderful review!
We’re delighted that you experienced a great level of service and found our pricing excellent.
We look forward to helping you again.
Very best,
Barry
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