Spar Nord Reviews 

bad services i saw in my life

Great Bank and Great Advisor (Simon Holm in Holbaek)!! Easy to work with and great communication on everything. Thanks!!!

....one day do not work the card....
.....one day do not work the web site....
....one day do not work the connection with mitt id....
...if need your cash is like to ask to have sex with a model....
...if you want open a company they cannot open your business konto if APS.....
....if you need a loan for house and you are not danish? forget it...
....if you try to complain the only answer is after 2 week....
....if you want an additional service you are creazy....
........
The only good action they are able to do is threaten you to block your konto if you don't answer to them stupid question regarding how will you use the money of YOUR SALARY next years.......
INSANE....
this is not a bank, this is a chinesis dictature....
...maybe is only because I am a foreigner and does'n matter if is it already 5 years that they manage my money... they need to know how i will spent my money because they must controll if recycling black money but...they say that only for giustify themself.
My question is: are you not able to see that in the last 5 years i only have incoming from my salary? what should i recycle?
Tomorrow i will change bank. Bad people, bad worker, bad system.
Hope all foreigner that read will be away from them.

Spar Nord service is very poor. Danish banking is very poor across the board because Danish banks are required to integrate their systems with a wider governmental system. Meaning that as a customer you have to interface with both governmental and your bank's system at each transaction. This might seem reasonable at first glance but can cause serious delays or other issues if timing is tight. Whilst giving the allusion of additional protection this system offers no more protection than you would find in any other European country but dose add a layer of complexity that seriously hampers the customer experience. For example when dealing with a simple problem the customer may have to call both their bank and some governmental institution. Overall very very poor. Having worked elsewhere in Europe and north America I find this to be the most complex and least customer friendly environment to bank or do business. My message to Spar Nord: get your ducks in a row and lobby for the right to do business (and support your customers) without having to conform to some second rate nationalized security system.

Very easy and customer friendly. They are Good.

Not good at answering and giving proper customer service. I have sent multiple messages and they just don't reply some of them at all or if they do, they do it like a week later.

God service
Men der er for mange gebyr

God bank med gode initiativer som man ikke finder hos andre banker.

It's been a pleasure to be a customer of Spar Nord in Esbjerg. They have offered me one of the best mortgage deals in town. But most importantly, I value the customer service. My adviser Thomas has been very professional, honest and incredibly patient. He has spent hours on educating me in Danish mortgage and banking system, so I could choose the most optimal/efficient home financing scheme. The human part has been crucial for me in choosing Spar Nord.

God og saglig behandling.
Gode input til evt. fremtidig investering.

Never use Spar Nord!!!

They closed my account because I forgot to send som information (fair enough) and they suddenly froze my money and said that I would recieve a call so I could reopen my account. It's been over a week without any call and I called in everyday to ask customer service where that Goddamn emergency phone call is! They keep saying I will get a call tomorrow, but it never happens. I can't pay my rent for 17 days now, can't buy anything! And I'm on the edge of being kicked out of my home. They don't seem to care.

Also had major problems with them sending my pin-code, which took them 2 months.

Most horrible bank so far. Never use them!

Been a customer for 8 years, and I can tell you, they care about you maybe if you are Danish... Just called them because they blocked my attempt to make a purchase online, the person who answered the call pretended that she can't hear me and ended the call right away, all the negative reviews here say a lot. GET YOUR NONSENSE TOGETHER SparNord.

fast and best and this only for young generation not old becouse is many rasist from 60 years old and contry side.

Fru Bente Støhle Bruun, Spar Nord Esbjerg, er altid yderst opmærksom overfor vore behov - og hun assisterer hurtigt på henvendelser, også når vi opholder os i udlandet.
Med venlig hilsen,
Bente HOILUND

Super god behandling

i am glad to be the coustmer of Spar nord

I am very upset and really frustrated, I have recently started trading and use spanord chase city bank to withdraw and save funds. I tried to complete a transfer of funds to my account in Trinidad where family depend on me. Only when I tried to do the transaction, I found out they are charging me over 2000 dollars.
Now I know information regarding transactions, transfers, various accounts are supposed to be given to you or you're supposed to be informed of the relative fees to do these transactions. Not find out when you're trying to do a transaction. Now my family is waiting for that money and I am not able to pay the fees before receiving a tax code and complete the transaction as I was not informed of no fees associated with various transactions before hand. What am I to do now, knowing my family really need that money.

The response time of any written messages is about a week, the links sent are outdated, the persons whom answer on the phone are absolutely not qualified to answer any questions... It's lamentable!

Spar Nord recently bought Bank Nordik. They closed down for a week-end in order to finish the needed actions assuring the data systems from Bank Nordik and Spar Nord would cooperate. So on Monday I tried to log in, I tried 3 times and whereas everybody can make an error, nobody makes an error 3 times in a row. So after trying 3 times I called the help line, and all the lady could do was that we tried again, and again - - and in the end the access was blocked. As I am not sure where the error is and as I do not know if it is corrected, I have been insisting, and now they have told me that they cannot help me! Halleluja. My contact is/was Director Mr Rene' Bendsen. He was quick to respond but has no solutions, or so he told me. I am not happy with Spar Nord, not at all!