Order for 13 pairs of heavy-duty bookends arrived promptly although it’s a wonder they reached me: the unnecessarily large cardboard delivery box was completely torn open and loosely repaired with DPD... See more
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Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
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evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, United Kingdom
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The box files are of poor construction:
The end pieces are not flush so they catch on each other and cannot be slid alongside each other.
The lid catches are very poor and difficult to engage.
I am considering sending these box files back. Please would you send me a returns label.
Best regards.

Reply from Staples UK
Delivered promptly the next day exactly as I needed. The product was exactly what I wanted. Very clear website. All in all I was very happy.

Reply from Staples UK
I paid for the pack of 4 ,however I delivered only two , straight away on last Monday I think it was on the 7th , I called customer service to inform them that I received only 2 packs, they told me they knew and they will send the rest. But still not received it’s been a week.
It was happened before but not rectified at all . This is regular order so please look your record and send the missing packs .
Thanks

Reply from Staples UK

Reply from Staples UK

Reply from Staples UK
Fantastic value for money ,definitely going to buy more 👍👍

Reply from Staples UK
Placing my order was very straight forward and delivery occurred at the time Staples said it would. The price was absolutely the most competitive for what I wished to purchase. Have every confidence in placing further orders. Highly recommend

Reply from Staples UK
I ordered what turned put to be the wrong product. Staples in due course sorted out my return and refund

Reply from Staples UK
I received what I requested sooner than I was expecting it.
There is a small problem with their IT system, you can only order if you use an incognito browser . I had to telephone Staple to be advised of this.

Reply from Staples UK

Reply from Staples UK
Website easy to use and prices very competitive. Dispatch and delivery was first class.

Reply from Staples UK

Reply from Staples UK
Ordering was straightforward. My parcel arrived when you said it would.

Reply from Staples UK
Next day delivery, no packed with plastic, very good postage price, writing pads fine

Reply from Staples UK
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