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Trustpilot Reviews 

544,242
•
TrustScore 4.5 out of 5

4.4

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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 113,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate that the website is clean, exceptionally well made, and very easy to navigate for everyone. People frequently mention that the reviewing process is simple, worthwhile, and provides a transparent way to check reliable businesses. Users also note that customer support is consistently helpful and professional, ensuring a smooth experience from start to finish. However, some people mentioned ongoing issues with authentic reviews being unexpectedly removed or hidden from public view. Consumers expressed deep frustration when their shared personal experiences were deleted entirely or simply left unposted.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the interface is clean, easy to... See more

Website

Customers consistently note ambiguous experiences with website, frequently praising the platform for its... See more

Service

People report positive experiences with service, describing it as fast, reliable, and easy to use. Consumers... See more

Staff

Consumers find staff to be positive, describing them as responsible, fast, and efficient. Reviewers highlight... See more

Customer service

Clients share ambiguous opinions on customer service. Some people report that customer support was helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks trustpilot due to you only investor / traders can take proper decesion i know each and every trader first refer trustpilot review .. Salute to your work. thanks again

Rated 5 out of 5 stars

Trustpilot really tries to post reviews that are factual not mere emotional. I know it. I have had one review not posted. It was actually a good call in retrospect. They are probably the best review p... See more

Rated 5 out of 5 stars

It's refreshing to know someone is truly following up on these companies online. You can belive your not being deceived by them but there the real thing.

Rated 5 out of 5 stars

Trust Pilot has not robbed me for my dough! ,offers genuine information to understand the new income market(s) And seems so far easy, to manage the daily task and Lessons on my AI Training Courses.Th... See more

Company details

  1. Review Site
  2. Media Company

About Trustpilot

Written by the company

Trustpilot began in 2007

Written by the company

with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

544K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(544,242)

145,263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

i generally check trust pilot reviews and didn't once

i generally check trust pilot before i trust any company i did not the last time until after we purchased from costcrow. and i have emails from company when they couldn't find my order for weeks. i will never go without checking with you again. thankyou trust pilot.

September 15, 2026
Rated 5 out of 5 stars

I always go to Trustpilot if it is…

I always go to Trustpilot if it is available when I am researching a product I am thinking of buying from , and if a company is confident about the quality of their product it is a great way for past customers to share their views about their purchase from them. So when I have not made a decision either way , a collection of good reviews on Trustpilot will confirm what I need to know .

September 15, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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