USB2U Reviews 

7,654
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive product quality, noting that items arrive promptly, feature professional finishing, and look fantastic with sharp logo printing. Buyers often describe the staff as exceptionally attentive, friendly, and responsive throughout the entire design, proofing, and ordering process. Some people also felt that working closely with the dedicated team over multiple years consistently delivers reliable, professional, and smooth operational results. Consumers truly appreciate receiving their custom orders well ahead of predicted schedules, perfectly packaged, and completely matching all expectations. Reviewers repeatedly mention that communication remains clear and helpful from start to finish.

What people talk about most

Product

Consumers find product to be positive, highlighting the amazing quality, professional logo printing, and... See more

Service

Users describe positive interactions with service, highlighting a consistently fast, reliable, and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, responsiveness, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are consistently up to scratch and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting extremely fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Had a very short turnaround to get some gadgets branded and came across this site, so I decided to give it a try. I’m really glad I did! The team was incredibly quick, responsive, and genuinely pleasa... See more

Rated 5 out of 5 stars

Great service from USB2U Team for Komori. Everything was handled quickly and professionally, with clear communication throughout. The whole process was easy and hassle-free, and the support was really... See more


Company details

  1. Promotional Item Store
  2. Drives and Storage Service
  3. Promotional Products Supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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5.0

All reviews

(7,654)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great Service

Great finished product, brilliant customer service from Cassidy and a quick turnaround as well. Highly recommend USB2U!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

This is our second bulk order with…

This is our second bulk order with USB2, and once again the experience has been excellent. The team was responsive, professional, and easy to work with throughout the process. The branded chargers arrived on time, the logo quality was great, and the products met our expectations. Communication was clear from start to finish, and the ordering process was smooth. We appreciate their reliability and look forward to working with them again on future promotional product orders.

June 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Top Notch Customer Service!

Excellent value for money, fast turnaround, good quality print and personalisation, and excellent service from Tristan and the team. This is our fourth order, we'll be back in future I'm sure.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and fast turnaround

We recently ordered a batch of branded power banks from USB2U and had a great experience throughout.

Tristan was extremely helpful from the outset, keeping us updated on timelines, answering questions promptly, and providing tracking information as soon as the order was dispatched.

The power banks arrived on schedule, were well packaged, and the final product looks fantastic. The branding quality exceeded our expectations and we're very pleased with how they turned out.

Overall, a smooth and reliable experience from start to finish. We'd be happy to work with USB2U again for future event merchandise and promotional items.

June 11, 2026
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Rated 5 out of 5 stars

Superb service

Lovely, lovely people who work there and great communication all around. The prices are excellent, the information feedback is top class and the delivery times are excellent. Highly recommend!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The service was prompt, friendly and easy to use. Support were great at answering questions and turn around was fast. I would recommend this company for any USB needs.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and early delivery

The Service was great, Tristan was very helpful responsive to my numerous questions. The whole process was easy and smooth from start to finish. And as a bonus everything was delivered a day early. Would definitely use them again.

June 7, 2026
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Rated 5 out of 5 stars

The customer service at USB2U was… Amazing!

The customer service at USB2U was amazing and I couldn't fault it! Tristan was so prompt in replying to emails as well as chatting over the phone to discuss my wants and needs from the company!
The USBs we received were of the up most quality with our logo on them and look really professional. Wonderful experience!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Business knowledge

Business knowledge, professionalism and the willinghness to make sure I was satisfied with the prototype and thgen the end product.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

The staff take you on a personal…

The staff take you on a personal journey to meet your requirements exactly. Tristan, who oversaw my project, was patient and helpful. I needed vector file conversions for printing my USB sticks, and he explained where I could get them. After many exchanged messages, we arrived at the final draft, and when my order arrived, it exceeded my expectations.
Well done, and thank you to Tristan and all the team for producing my product on time to meet my schedule.
I shall be returning with future orders.

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Usb cards

the usb cards have a very clear print and they sent then in free white boxes! They have a great service and very fast delivery.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, excellent quick communication and lovely product. USBs came formatted and ready to go which is really helpful. Would definitely use again!

May 15, 2026
Unprompted review

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