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Recent reviews

Shaz
Order: 8212263630981045 This is honestly getting ridiculous. This is my third 1 star review so far and I will continue to post just to let everyone know how incompentent they are. Thankyou for once again confirming you guys are robots and have absolutely no clue to what's going on. Their response: Dear Customer, Thank you for contacting AliExpress Customer Care. We are committed to providing you with the support you need for your order 8212263630981045. Your refund has been successful. Please contact the bank for details. Thank you for your patience and understanding. If you have any further questions or concerns, please do not hesitate to contact us. Sincerely, AliExpress Customer Care I'm laughing with tears as Aliexpress staff completely continue to miss the point — and this latest response is honestly laughable. This has now gone well beyond frustrating. To be absolutely clear, this is NOT about the refund. It's about the $10.16 AUD bonus credit that your own customer service representative confirmed I was entitled to. I have the original chat where your representative specifically told me that $106.89 AUD had been refunded in cash and the remaining $10.16 AUD would be refunded as Bonus, and told me to simply wait for it to appear in my account. I've now spent weeks chasing this. I've received excuse after excuse, completely generic copy-and-paste responses and contradictory explanations. I've been told the coupon expired, that compensation is "beyond normal procedures", and now, after explaining the situation over and over again, I receive yet another email telling me: "Your refund has been successful." WE KNOW. THAT WAS NEVER THE ISSUE. At this point I'm genuinely starting to wonder if anyone actually reads these cases before responding. It's almost impressive how consistently the responses manage to completely avoid the question being asked. I don't care about the $10.16 anymore. It's the principle. Your own employee confirmed in writing what I was supposed to receive, and instead of simply honouring that commitment, I've had to waste weeks dealing with an endless cycle of scripted nonsense. If you're going to respond to customers, actually read the complaint first. Sending irrelevant responses just to close the ticket and make it look like you've dealt with the issue isn't customer service. This entire experience has been an absolute joke. Keep your screenshots, keep your chat transcripts and don't assume that just because AliExpress says they're "looking into it", anything is actually being done. What's also laughable is that I've literally asked them, "Would you like me to explain it to you?" because they clearly still don't understand what I'm asking. And what do they do? Ignore that completely and continue talking about the refund like a bunch of robots. I've genuinely never seen a customer service team so incompetent at handling such a ridiculously simple issue. This isn't some complicated investigation. Your own employee already told me what I was entitled to. I just want someone to actually read the case and understand the difference between the refund and the bonus. AliExpress: stop telling me my refund was successful. I KNOW. Where is the $10.16 bonus your own representative told me I would receive? Absolute joke of a company.

Isauro M.
To give credit where it's due, the service does manage the bare minimum: offering max privacy by accepting literally any billing name or ZIP code you type in, and limiting exposure with single-use cards. I also never upgraded to a paid premium membership because my initial experience was so poor when they first launched it, and looking back, I am so glad I never gave them a dime. When I first started, the daily and monthly limits were absurdly low—barely $250 and $1,000 respectively. When I contacted support about this, they told me to simply keep using the card and my limits would increase over time. I took their advice and used the service consistently for over two years, but my limits never changed by a single dollar. Frustrated, I stopped using Privacy completely. Fast forward a year later: out of nowhere, without me even touching the service, I received an unsolicited spend limit increase—tenfold, up to $2,500 daily and $10,000 monthly. I decided to give them another shot, thinking they had finally fixed their infrastructure and enhanced the platform. I was wrong. After reconnecting my bank, I now get maybe 1 successful transaction out of every 10 attempts. The rest are constantly declined with the error: "Your funding source didn't appear to have enough funds for this transaction"—which is outright false, as the money is sitting right there in my account. When I reached back out, support's only advice was to refresh my bank connection or wait for other transactions to clear. What is the point of using this service or having up to 10 cards at a time if, across all of them combined, you can only successfully make 1 transaction per week?! Don't waste your time.

Asher Richardson
I can’t recommend PayLater Travel enough, this company is absolutely AMAZING. They enabled me to pay for my Melbourne to NYC return flights over time which would have been difficult for me upfront, especially since I wanted to lock it in early. Customer service is amazing and the website is very easy to use, no matter how tech savvy you may be. The payment process is also flawless, I have never had a problem. I’ve seen some reviews about limitations in regards to cancellations and modifications but with anything you buy or sign up for it’s up to you to understand the terms and how it works. Paylater Travel is 100% legitimate and very well trusted by me. You don’t even need a good credit score either, just a deposit. Do your part by following through with the payments and PLT will get you to where you need to go. I’ll definitely be back, thank you for helping me get to America in Nov ‘26!

Dan Graffenius
Number Artist is by far the leader in Paint By Number. There are other good companies out there as well, but NA sets the bar. If you’ve never done modern day PBN, the enjoyment level diminishes quickly when the paint and canvas fight you. Paint won’t lay down where you place it, paint pigment looks patchy or streaky or so transparent that even after 5 layers you can still see through it. If you’re thinking about trying this hobby, do yourself a favor, spend the few dollars more for the high end product. In this hobby, quality of product correlates directly with enjoyment level and outcome beauty!!!

Greg Hewitt
Out of the blue, I received a phone call from 'honest' Joe Parker - Goldhale and Lloydstern's 2025 Scammer of the Year. Parker told me that I needed to act fast in order to recover my money as 'the Russians were infiltrating Goldhale' and that if I didn't act quickly then I'd lose my money. He said that Maximilian T Ford was leading this Russian breakaway group. He said that I would have to pay $15,000 to receive my money. Gee, what a bargain - only another $15,000 on top of what I have already lost to these THIEVES. How does, 'Get stuffed' sound, honest Joe?

Mandy Charlton-Carroll
I ordered an item believing that the company was in the Uk as stated on the website.it seems to be in the US but could be anywhere? The item then took ages to arrive , was crammed in a small box with no inner packaging or invoice, was poor quality and flimsy. Trying to return I had to provide pictures which were rejected ( as others seem to have been..customer service may be AI ?) have to pay again for return ( £6.99 each way for a lightweight hat) and pay 20% surcharge. Customer beware.

Jonathan Jonathan
Terrible service. I waited four days for delivery; no one showed up on the scheduled day, and the next morning I saw the delivery had been cancelled with the reason "recipient refused the package on the spot"—even though I never even met the delivery person. Support just told me to place the order again. So, don't be surprised if you wait for your package only to have the delivery person unilaterally cancel it citing a false reason; it’s unclear what gives them the authority to do that

John Cox
Good products, terrible customer service. Charged me for a product they did not have and did not send. Then hassled me for proof that they did not send. Finally, agreed that product was out of stock, was not sent and a full refund. Then proceeded to provide a partial refund. Delivery and taxes for undelivered product have not been refunded as of today. Still waiting. Takes a full time job to track down your product and money. Customer service run by bots.

Paula bailey
Their fair on the amount of money they give you step-by-step as you build a credit line with them and even if you’re late paying there is no extra charge which is like it’s just the next time you borrow will be lower than the last time because you were late, which that’s OK because you did have a due date and they didn’t charge you more. It’s just the next time you get a less amount of money because you were not on time paying them, which is very fair

Maurits Voerman
Great coaching with real results. No more guessing—everything was clearly laid out with macros, training, and regular feedback. Follow the plan, it works! I personally lost over 30 lbs and am now in the best shape I’ve ever been. I also learned a lot about nutrition along the way, which I know will help me maintain my results. Really happy with the progress I made and would definitely recommend Bach Performance!

Pooja G Das
I can't believe the terrible service provided after purchasing the Medicine! They don't even care about the well-being of the patients, and the doctors seem unqualified. It's like the so-called doctor is just a junior practicing. And don't even get me started on the counselors - they take your money and then ignore your calls all day long. Absolutely unacceptable service!

Bijal Shah
NexOra Tech Digital is the best company who are searching for great services with valuable opinions. We have worked with this company for SEO project. As far the owner itself gives us which is best for my marketing. I will highly recommend people to work with this company who are finding to work for SEO service in Ahmedabad.



































































































