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Recent reviews

Johnny

Johnny

Rated 1 out of 5 stars

I AM REPOSTING MY EXPERIENCE BECAUSE THEY FLAGGED MY ORIGINAL REVIEW AND IT WAS HIDDEN: I originally paid for a BO7 Ranked Boost from Crimson to 10000SR Iridescent. Firstly the service was extremely slow to get started, the first 'PRO' did not get on with my order and was not replying so I was forced to request for a new one. The new PRO did get on with my order after a few staggered messages, but his XBOX 'broke' after getting the account to 9400SR. He did eventually get back on with the order and get the account to Iridescent. But just days after the service was completed (the first day of the Ranked leaderboard event) I received an SR adjustment. It said that my account had played with cheaters and so 450SR was taken and my account was back in Crimson III. For context I had not played a single Ranked match since getting my account back, and along with the SR lost I also lost all of my Iridescent rewards and was unable to compete in the Ranked leaderboard event. It was clear that the PRO who played on my account had queued with a cheater to get the SR. I contacted Skycoach as soon as this issue happened and submitted them all the evidence, but a week later and they STILL weren't able to resolve this. I had repeatedly requested for the service to be redone or for a full refund to be issued, but none of the customer service agents were willing to fulfill this. They simply kept claiming they were waiting for the team to update them on the request, or to wait for the investigation to conclude which was simply unacceptable considering how I had already given them plenty of time with ZERO update. I first purchased this service on 28TH AUGUST 2026. NOT RECOMMENDED to buy from them, but if you have and are in the same situation then you're not going to have any luck through customer service so explore other options right away! Would give 0 stars if I could. They tried contacting me after my intial review, but were completely unwilling to accept any responsibility for what happened. They claimed that an investigation had taken place and they found the pro had 'not used any third party software', completely ignoring the fact that the reason my account lost SR was because 1 or more players that my account HAD RECENTLY PLAYED WITH had been banned. Activision's own Security and Enforcement policy states that SR deductions only apply to the cheater and members of the cheater's party, so it is without a doubt the pro that played on my account DID queue with a cheater. They then told me that they would redo the service IF I changed my review here and withdrew the chargeback I initiated. This is shady and completely unacceptable as I already asked MANY times in the support chat for the service to be redone and they would not accept, only now it has reached this point. In fact the reason I initiated the chargeback in the first place was because there was no alternative, they were not sticking to their money back guarantee nor willing to redo the service so I used the only Avenue that was left open to me.