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Recent reviews
Varun Taneja
Disappointed by a Known Gear Selector Fault Just After Warranty Expired I own a 2020 Volkswagen Golf and recently experienced the warning message: “Only leave vehicle in position P. Visit workshop.” This fault appeared only around nine months after my vehicle’s factory warranty expired. For a modern vehicle that has been properly maintained, I do not believe this is something a reasonable consumer should expect. After researching the issue, I found numerous reports from other Volkswagen owners experiencing the same fault. The problem is commonly linked to the gear selector microswitch, suggesting this is not an isolated incident. Trying to avoid an expensive repair, I purchased and installed the recommended repair kit myself. Unfortunately, the warning remained, indicating the problem is more extensive than simply replacing the microswitch. What is most disappointing is that this appears to be a recurring issue affecting many Volkswagen vehicles, yet owners can still be left with significant repair costs shortly after their warranty expires. I have contacted Volkswagen Australia requesting that they repair the vehicle under the Australian Consumer Law, as consumer guarantees can apply even after the manufacturer’s warranty has ended when a vehicle develops a fault that would not reasonably be expected. I’m posting this review to make other owners aware of this issue and to encourage Volkswagen Australia to acknowledge and appropriately support customers affected by what appears to be a well-known fault. I will update this review once Volkswagen Australia responds and the matter is resolved.
马晨峰
Extremely disappointing experience. I placed an order and completed payment on **June 23, 2026** for a premium collectible item (Lionel Messi Official 2022 FIFA World Cup™ Back Signed and Hero Framed Argentina 2022 Home Shirt). However, more than a month later, the order status is still showing as **“Processing”** with no clear update or estimated delivery information. What is even more unacceptable is that I have already contacted customer support **twice by email**, and I have received **no response at all**. For a company selling high-value collectible items, keeping customers waiting for weeks without any explanation, order progress updates, or basic communication is completely unacceptable. If there are issues with inventory, production, authentication, or shipping, the company should at least inform the customer instead of leaving them in the dark after payment has been made. I was genuinely excited about this purchase, but this experience has seriously damaged my trust in Icons.com. A professional retailer should not only focus on taking payments — it should also provide reliable service and proper communication after the sale. I hope Icons.com improves its order management and customer support, because based on my experience, I cannot currently recommend this company to other buyers.
Melissa Fortier
Online support was unhelpful, spent multiple hours trouble shooting problem, was then told to go into the store. I live 100 miles away from the nearest store, but made the trip and was told by staff they couldn't help me with my account and to call support. Did this round about for 2 months. Finally had someone find my account that had been deactivated, but was unable to give me port pin, told to go back to store (100 miles one way). Went back and forth with staff in store, and was finally able to get port pin, only to find out my phone is locked, and I now don't have xfinity service, but can also not hook my phone up to another service. Be weary of xfinity. I do not recommend, especially for mobile. I still do not have access to my mobile account. also when talking to online support, signed up for callback and never got a call, probably happened 5x.
Yanti Smuts
James has been so supportive throughout my ecommerce journey. He always does his best to answer my questions as soon as he can, and I really like how calm and patient he is, it makes me feel comfortable asking anything, even when I’m not sure what I’m doing. As a small business owner, you have to wear so many hats, and it’s reassuring to have James in my corner. He explains things in a simple and practical way, which makes everything feel much easier and less overwhelming. I’m still building my brand, but I’ve already made so many improvements to my Shopify store, product pages, Klaviyo email marketing and Meta Ads setup. With his guidance, I feel much more confident moving forward and I’ll definitely continue working with him. I highly recommend James and The eCom Code.
Jerry Watters
If I could give a 0 I would. First test transfer to my wife went without a hitch. Done in seconds and I was ecstatic. Next said I could not use my debit card again. Tried to contact them. Had to use the website and couldn't get in after jumping through all the hoops. They told me that the bank probably had security procedures that prevented me from doing it. I am eligible to transfer far more than I wanted to. My bank said everything was fine. Then I decided to close the account and it said my account is not eligible to close. Unbelievable! It suck because I thought after the first one it would be great. I am not giving the bank account and no selfie. I had my account hacked before and I am not risking it again. Customer service was non existent.
Brendan Smith
I’ve been using the Pulsetto for a while now, and it’s become part of my daily routine. It’s incredibly easy to use, the app is straightforward, and the guided sessions make it simple to fit into a busy day. What I’ve noticed most is that it helps me unwind after work and switch gears more easily. I also feel more relaxed before bed, and it has become a useful tool for managing the stresses of everyday life. While everyone’s experience will be different, it’s been a positive addition to my overall wellbeing routine. The device itself feels well made, the battery lasts well, and setup only takes a few minutes. If you’re looking for a non-invasive way to support relaxation and recovery, I’d definitely recommend giving Pulsetto a try.
David Hamilton
Absolute garbage website. Upon finding out that this is not a legitimate UK government website within minutes of paying the requested fees, I submitted a refund request and did not give them *any* further information for the application. Over 24 hours later, I was granted only a partial refund and was not given a reason why, despite their stated policy that a 100% refund is granted if no internal processing is started on the application (which is impossible if I did not fill out any of the forms or submit any scans). Again, this is NOT a legitimate UK government website. This is an unnecessary intermediary that very likely could be selling your passport information to third parties. DO. NOT. USE THIS SERVICE.
natasha
Unfortunately, my experience with Temple and Grace was very disappointing. My custom engagement ring experienced a serious workmanship issue when the centre diamond fell out after just 26 days of normal wear. Following this, an independent jeweller inspected the ring, identified issues with the original setting, and replaced all three prongs to properly secure the diamond. After spending several months trying to resolve the matter directly with Temple and Grace, I lodged a complaint with Consumer Protection WA. I was later advised that Consumer Protection was unable to progress my complaint because Temple and Grace did not respond to their attempts to make contact. As a result, the matter remains unresolved.
Cynthia Guevara
I have hand it to the support team for they were prompt to response on all inquiry and communication about my order although they can’t provide time frame on receipt of order. That’s fine since I myself let them know i’m willing to wait and they even offered a goodwill adjustment. After a few exchanged decided to cancel it but just arrived finally all of a sudden surprisingly. It took me a day to open one of the boxes been busy with stuff. I opened just one since there were 2 orders and didn’t touch the other.but to my disappoinment, it was not what I expected and or it was as described. Now what to do I don't even know the return policy and no mention of goodwill adjustment again.
TAYIM Henri Priso
A big thank you to the entire training team. Your passion, patience, and expertise helped me build the confidence and skills needed for this challenge. I truly appreciate your commitment. Proud to have completed the SecurityX (CAS-005) exam today. A sincere thank you to all the instructors and mentors who shared their knowledge and experience throughout this journey. Your support made a real difference.
Ilay Gang
