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Recent reviews
Sahlien
I have an automated trading app and was looking for a futures broker. This broker used Rithmic, so between the two companies, they initially sounded like a good fit. Kevin was brilliant, and I am sure the brokerage itself is fine. Rithmic's customer service was also polite. My problem was the technical support experience and what I was ultimately charged for a service I was never able to get working. I spent six days trying to connect my app properly to the API. Technical-support communication appeared to come roughly once per day, usually around 4:00 a.m. my time. That made troubleshooting extremely difficult. I would explain exactly what was happening, receive a response the next day, explain again that the problem still existed, and then wait another day. I successfully connected to the test API once. During development, I had a bug that triggered a lock on the test account—which is exactly one of the reasons test accounts exist. I found and fixed the bug immediately. After that, however, I could not get the API authorization restored properly. Support would tell me everything was good, while the API continued telling me that it was not authorized. It appeared they were confirming that I could log into the webpage, even though I repeatedly and specifically explained that the problem was with API authorization and provided the exact steps and behavior I was seeing. The documentation is also fairly limited, so some things have to be figured out during development. That isn't necessarily a dealbreaker when responsive technical support is available, but combined with one troubleshooting exchange per day, it became impractical. After six days, I decided to close the account. I knew there would be some costs, and I understand the approximately $30 wire fee. What I did not expect was to lose approximately $178 of the $500 I had deposited after only six days, particularly when I was never able to get the service operational. Apparently some of the fees are monthly minimums and are not prorated. I do not know which organization was responsible for each individual fee, so I am not going to assign blame where I cannot verify it. But from a customer's perspective, I paid approximately $178 for six days of attempting to connect to a system that I ultimately could not use. Had we received responsive technical support and actually been making progress toward resolving the API problem, I would view the situation differently. Under these circumstances, I do not believe charging the full monthly costs was fair. Both companies have the right to structure their services, support, and fees however they choose. I have the same right as a customer to decide where I do business. For me, this was a nearly $200 lesson. Based on my experience, I will not use either company again and cannot recommend this combination to another independent developer who needs reliable API access and timely technical support.
Sandra Chiddy
I was kept up to date and given a time slot. The two Guys that delivered the item were great and very helpful. First class service from them on the 9 Septemeber. On the Customer service side I did a live chat on the 5 September, as this item above should of been delivered the day before on the 4 September, I had the tracking with a time slot and it did not turn up, I was disappointed but not a major problem. The Agent I spoke was called Hailey and I thought she was rude. I politely ask why it was not delivered the day before - She answered It can be delivered in the week with a few date choices - I answered back by saying she had not answered my question - She replied back again do you want to rebook. So I just rebooked. Where was the customer care like - I am sorry we were unable to deliver the day before, I am not sure what went wrong. We can rebook you in next week. This customer care agent needs to go on a course and learn how to speak to people properly.
Matthew Milliron
Worst experience ever. The only reason I tried temu was because of their promotions for free items. Only to find out, they make you spend money to get the free items, then once you actually are able to get them, they say your payment “timed out. Just spent over 2 hours messaging and being transferred to 4 different people for my problem to be unresolved. I placed an order which included $100 of not free items and $100 of free items because I already purchased over $100 in items for the event. Then, I find out my payment process “timed out”. It didn’t do that for any of my other orders? Temu is a literal scam and I would not recommend to anyone. The customer service team is all AI, and you won’t receive help even if you’re trying to put through an order that was already processed then once they see you’re getting a lot of money in free items they pull bs on you. I tried once and will never go back to Temu ever again. Worst app ever.
Gelitsi Rocha
Roblox support bots are protecting a hacker who targeted my minor child! My minor son's account was compromised. The hacker changed his birth date to under 13, linked a rogue parent email, and locked the account using an unauthorized Parental PIN. We have login access, but we cannot change anything because the hacker now has administrative control as the "parent." My son is blocked from over 15 games where we spent real money. I have contacted Roblox Support multiple times, and they keep sending the exact same useless, automated bot replies telling me to reset my password. Your bots are NOT reading the tickets! You are literally trapping a family in a loop while a cybercriminal controls a child's profile and holds our purchases hostage. I demand a human manager to escalate this immediately, remove the fraudulent parental PIN, and restore the correct birth date. Fix this now! Ticket number:181511147
James H Stewart
Rebecca Herrin worked long (distance) and hard ( hours) to help me complete my auto coverage exchange from Auto Owners in Atlanta, GA to Travelers Auto Insurance for my new location in Central Point, OR. 3 hrs. difference in time zones is NOT an easy accomplishment when trying to coordinate Koho signing and everything else involved in the conversion. She had to find back up support from Brett Pierson, who could write the policy for Oregon. She handled that very professionally. And hanging with me, at 78 years old and NOT a big Tech. person, was yet another feather in her cap, which should really be a complete war bonnet! She is very skilled in her personal interactions and effective in the skills she needs to employ. Thank You Very Much Rebecca. Stew
Traer Scott
Absolute scam of a company that sells junk jewelry at a high price claiming to be of similar quality to Gorjana and the like. Horrible quality necklace arrived and when I tried to get a refund company says that since it was purchased with a promo code there are no refunds. There is literally always a promo code so this is every single thing you buy. You can get store credit IF you can manage to return it on your own, no return label provided. Many reviews claim that they never acknowledge receipt. Then if they do its a 15% restocking fee. When I said that I would dispute the charge "Hannah" threatened me with legal action and said it would "affect my credit". Nice.
Katrina Wreede
Terrible. Just spent $500+ to renew Pro service after 10 days of back and forth with Hostgator trying to get a problem fixed that seems to have originated with Hostgator Pro/BlueHost. The BlueHost Pro just sent a message telling me to go back to Hostgator, even though he knows they've referred me to BlueHost repeatedly. This run-around has been going on for 10 days, and I'm really sick of people shunting me off, especially after they take a lot of money for their service.
Alain Gauvin
I loved the Grandfalls concept and the unit worked well WHILE IT LASTED. Unfortunately, the motor failed very shortly after the 2 yr warranty expired. I asked Giraffe whether replacement parts or a replacement motor were available, but the support provided was disappointing. For a premium wall-mounted pressure washer, I expected either longer durability or reasonable access to repair parts. Buyers should factor long-term serviceability into their decision.
Aishah All
I had to call police as the mover Ammar broke all my items, swore at my family, left fridge cooker everything on the lawn at midnight. Worst experience ever can’t be a real company. Manager Jay didn’t care either he didn’t even give an apology. Disgusting. My American fridge is dented. I have photos and videos of the mover disrespecting all of us women and breaking our stuff because we wanted to pay bank transfer but he wanted cash to avoid tax.
Tomás Matos
I paid almost 500€ for an order that has never arrived. It was marked as received by the delivery company with some random name of someone who I didn't even know existed and still have no idea who they are. I have tried to contact craftd on social media, on their website but I have not received any response and do not expect any help sorting the situation out. In the meantime, I have lost almost 500€ and do not have the products.
T A
I was in the accessible line with a knee brace visible and had difficulty standing. A supervisor and another staff member went through the line and let people with canes, walkers and wheelchairs to cut ahead of those of us waiting in the sun with obvious disabilities and difficulty standing. I take extra time for screening because my custom knee brace is made of metal and I always hold up the line.
Lois
I was looking for a bikini post partum that has a little more coverage without sacrificing cuteness and Haute was the perfect match. I have stretch marks on my lower belly and they cover them just enough and make me feel confident and still super cute. I love that they offer so many options to mix and match and cute cover ups. Style and quality was amazing.
Toma Cross
The phone number provided on the website only automatically directs you to the tracking service. There is no option to speak to a real person about a lost parcel or to make a claim. There is no human customer service available to actually speak to. Basically, there is no customer service at all when you need help with a lost or delayed parcel.
Mark Matlock
PRODUCTS ARE EXCEPTIONAL QUALITY! THE PRICE IS BETTER THAN MOST COMPETITORS FOR SIMILAR PRODUCTS! THE INSTALLATION IS AS EASY AS ADVERTISED WITH VERY VERY GOOD WRITTEN INSTRUCTIONS, VIDEO SUPPORT AND PHENOMINAL CUSTOMER SERVICE! I HAVE PURCHASED 3 ITEMS FOR MAY 2026 JEEP GLADIATOR AND ALL THREE ARE PHENOMINAL IN EVERY WAY AS ADVERTISED!
Daniel Weick-DIdo
100% recommended! Outstanding customer service from start to finish. The team was incredibly responsive and guided me seamlessly through setting up our payment processing service. The entire application process was smooth, transparent, and hassle-free. Highly recommend them for any business looking for reliable payment solutions!
Randy McCulley
