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Recent reviews

Lora Douglas

Lora Douglas

Rated 1 out of 5 stars

If I could have given them a zero I would have. Bought a pair of women's boots size eight and a half u.s. women's sizes on March 16th. A few weeks later I received a man's European 43 which equals a size 10 in men's sizing in the US. Tried to call them their number was vacant. Googled their address it was a ranch house at the end of a cul-de-sac in Wyoming. I'm guessing that was the USA base. Sent them an email, they said oh my goodness we're sorry you can just donate those boots we'll send you another pair here's a link to pay the shipping. I said you guys sent the wrong boot I'm not paying for shipping I didn't pay for shipping for the first ones. You made the mistake, I'm not paying the shipping. I told them a few days ago May 30th to never contact me again. When I asked for a replacement boot they said they didn't have the size, then I asked for a cheaper boot they wouldn't do that either. It felt like I was talking to AI. This is a london-based company I believe. They drug everything out and then said I was past my replacement window. I even told them I'd gotten a refund from my credit card but they still promised to send me another pair of boots anyway. Of course that never happened. This is the worst experience I've ever had with anything I've ever bought online. I would strongly urge you to look somewhere else. I fell for the website, it was very well planned and I'm pretty sure I bought them off of Amazon but when I looked them up for my Amazon orders they didn't even show up. Something fishy going on with that company. Beware